A
Annabelle The aircon wasn’t working the whole drive. We also booked the 10 o’clock trip and the van didn’t arrive till 10.40 but everyone else on our trip arrived at 11am
Hue to Hoi An, Van Limousine, HAV Travel, Jun 3, 2026
EK
Elena KPoor organization. Schedule is not respected
I specifically booked the 10:00 AM departure. The night before, I received a message saying the departure was postponed to 10:30 AM. In the end, we didn't actually leave until 11:15 AM!
In Da Nang, we unexpectedly had to change vehicles. On top of that, the driver tried to drop me off at the wrong station, even though I had booked a different drop-off location. After I pointed this out to him and he made a quick phone call, he did drive me the remaining 5 km to my actual destination.
The whole thing is extremely poorly organized. They should offer honest departure times (e.g., every two hours) from the start, instead of scrambling afterward to fit all passengers into a single car and messing up the customers' schedules. Would not recommend!
Hue to Hoi An, Van Limousine, HAV Travel, May 31, 2026
D
Dennis Operator moved from a comfortable bus to a car for the last 60 minutes,which wasn’t big enough for 4 passengers and luggage. We were dropped off on the outskirts of Hoi An about 5 km from our booked drop off point and left to figure it out, company ignoring our texts. Would not recommend
Hue to Hoi An, Van Limousine, HAV Travel, May 25, 2026
GH
Gina HReally good vehicle and overall journey - though the operator moved our booking forward from 4:30pm to 3pm with less than an hours notice which caused stress and a plan change. Would recommend using only if you can be flexible with the departure / arrival times.
Hue to Hoi An, Van Limousine, HAV Travel, Apr 18, 2026
K
Korbinian We started an hour later than scheduled, but at least the driver informed as 1h in advance about a delay.
Drive was fine, but we had to change into a car for the last part from Danang to Hoi An, which was a bit weird. Overall, we arrived 1h 15min late.
Hue to Hoi An, Van Limousine, HAV Travel, Mar 21, 2026
DR
Donna RThe driver arrived 20 minutes early. Thankfully we are always early for trips. I’m not sure how to answer the question below, was the driver on time. I wonder if he would have waited for us until 9 am or would he have left early?
Hue to Hoi An, Van Limousine, HAV Travel, Feb 27, 2026
MM
Marco MWe were picked up by car with two other people and a fifth that joined along the way. Bit packed but punctual. We were also picked up 70 minutes before the actual departure time.
Hue to Hoi An, Van Limousine, HAV Travel, Feb 16, 2026
AA
Alice AWouldn't recommend this service. They were an hour late and delayed further as they told one of the passengers the wrong time. Random stops for no clear reason and no communication. Arrived 2 hours later then planned.
Hue to Hoi An, Van Limousine, HAV Travel, Dec 14, 2025
JR
John REverybody was supposed to be dropped off at their hotels. To the surprise if all, the driver stopped in the town and told everyone to get off. The bags were swiftly (polite) taken out of the minibus and he drove away leaving everybody stranded.
Hue to Hoi An, Van Limousine, HAV Travel, Dec 11, 2025
EP
Eva PIn general really great. Just one transfer did not work out so well as operator missed our names on the passenger list. So we had to wait 2 more hours for the next transfer. These things can happen. It was not too bad as we were not on time pressure.
Hue to Hoi An, Van Limousine, HAV Travel, Dec 3, 2025