NJ
Nathan JBest bus journey I’ve been on, too comfy😂, would highly recommend to anyone
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 24, 2026
GM
Grayson MThe bus/cabin itself was fine. Only issues were the lateness of the bus (1h30) and the lack of communication around this.
The bus was originally scheduled for 7PM. Shortly after this I messaged the company asking for an update, and was told it would be arriving at 8:20PM.
The bus actually arrived shortly after 8:30PM.
They could have been more proactive about updating customers regarding the delays.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, May 24, 2026
LS
Lucie SWell organised, very pleasant staff and comfortable bus
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 23, 2026
YB
Yoris BWe’d paid for a minibus, but we were given a car that was far too cramped, as we were sitting in the back with our suitcases. We had to stop several times along the way, notably to change a tyre, fill up with petrol and change cars. And we didn’t arrive on time. What’s more, I would have liked to have been able to speak to the agency, but they didn’t reply to messages even though they saw them.
Hue to Hoi An, Van Limousine, HAV Travel, May 23, 2026
CS
Claudia SOverall great experience. The only improvement point would be to have free WiFi.
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 20, 2026
MO
Max OWe left on time and the bus was comfortable. It started to bother me when half way through the journey the operator asked for a 5 stars review. Well, how can I know if it’s a good service if it hasn’t been delivered yet? We were then asked to alight the bus, bus was still far from the address they’ve given us upon booking. We specifically booked this bus and operator because it would drop us closer to our accommodation. When we challenged the bus driver, he put me on his phone with someone who asked me to hand the phone back to the driver. We asked other people working at the agency about the address we were supposed to go to as they scrambled around, the driver tells one of the agents that we said we didn’t want to go to that address, which is a lie. Nobody ever asked us which stop in Hoi An we wanted to go to, we were always assuming there’s only one stop. It really bothered me they asking for a review before we arrived at our destination and then the driver lying that we said we didn’t want to go to the address we booked in the first place. If booking this company via 12Go, I’d ask before boarding the exact address for your stop. (After much arguing they did drop us at the correct location)
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 16, 2026
EA
Elizabeth AThe staff at Open8 were very helpful, even when we faced a bit of an issue, they helped us quickly and efficiently. The ride was smooth, with a bathroom break and the bus was extremely comfortable and clean. We were very satisfied with the ride!
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), May 8, 2026
LL
Leo LThanks for picking us at the hotel against the meeting point.
Driver had 30 minutes late, drove very fast to catching up the late and then we change for another driver which made one stop to bring another person who didn’t come.
Finally 2 hours late than expected.
Hue to Hoi An, Bus Shared Car, Ngoc Nguyen Luxury Car, May 4, 2026
ET
Erica TVehicle arrived about 1 hour late
Hue to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Apr 29, 2026
MG
Merve GSpacious, comfortable and safe journey.
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 25, 2026