GC
Giulia CThe drop off pointer was wrong. Nobody help me. I had to walk 3.5 km to arrive in my hotel.
Hue to Hoi An, Van Limousine, HAV Travel, Aug 7, 2026
JB
Julia BDriver was late, he picked someone up before the meeting place and then picked up three more people after the initial meeting place. The man with the group of 3 that were picked up last was angry about the seating arrangements and complained for the first 30 minutes he was in the van.
I am sure this was aggravating to the driver, but he seemed to ignore him. However, the driver was then driving at a high rate of speed and swerving. A couple times i was bounced right out of my seat. The driver did not really communicate and i just had to follow along to board the van and at the break stop to make sure that I did not miss getting in the van.
The van was also not very clean. I have taken a variety of transport options, but this has been my worst experience and seems to be the only company option if you want a limo van from Hue to Hoi An.
Hue to Hoi An, Van Limousine, HAV Travel, Aug 5, 2026
SN
Sylvia NThe bus was comfortable but one of our seatbelts didn’t work.
The point to stop was a but strange, but toilets were ok.
There was a bit of a discussion because we didn‘t know, that there were 2 stops in Hoi An. But everything worked out fine.
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 31, 2026
PK
Peter KThis is the first time I have to leave a bad review, up until now everything was great with 12go. The first driver was ok but the van was practically unusable. The door did not close, the fabrics were torn, the seats broken and falling apart. The van also had some mechanical failure as it shaked a lot as if the driver was constantly pumping the acceleration pedal, even on straight road with nobody else. The second car was great, but the second driver was not. He seemed really young and was constantly video phoning his friends, one after another, barely paying attention to the road.
We also started one hour earlier and arrived only 20 minutes earlier because of the car swap.
Hue to Hoi An, Bus Limousine, Hung Thinh Phat Limousine, Jul 30, 2026
MK
Marina KOur driver was excellent!!! Not only he is a very careful driver, but also he prepared for us iced water, and told about some local landmarks.
Hue to Hoi An, taxi SUV 5pax, Chou Travel (Chou Travel), Jul 25, 2026
SO
Sara OEverthing was perfect. Confortable seats, one stop to the toilet, Air conditioner...very good. The only negative thung is when we arrived to Hoi An we we,re waiting for our free Transfer to the hotel and never came. Finally we had to take a grab.
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 23, 2026
DR
Daniel REverything was excellent! The bus was extremely comfortable and very modern. We were genuinely impressed because we had never experienced this level of comfort on a bus before. The trip was punctual, smooth, and very pleasant from start to finish. We highly recommend this company to everyone traveling in Vietnam. Thank you for a great experience!
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 23, 2026
SA
Sille AAt the booking I had chosen bus with toilet - but there was no toilet
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jul 21, 2026
CT
Cameron TBus was over an hour late, plus the bus took over 2 hours longer to make the trip due to the bus regularly stopping in very small towns
Hue to Hoi An, Bus Cabin 22, TNT Travel Bus, Jul 19, 2026
TR
Timothy RThe driver brought the time forward to 0850 from 1000hrs. No consultation. Driver was erratic, drove too fast, drove up too close to other vehicles, uncomfortable.
Hue to Hoi An, Van Limousine, HAV Travel, Jul 15, 2026