LU
Lkhundev UOur sits were already taken by somebody else and we had to sit in another place. And lady who was arranging sits was mixing the sits on purpose. There were many other people, especially foreigners, who had to go all the way back and were not happy about it.
Hue to Hoi An, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Sep 7, 2025
MF
Marc FNothing to improve
Hue to Hoi An, taxi Comfort 3pax, Viet Technologies Travel (Viet Technologies Travel), Sep 1, 2025
IB
Ilaria BThe coach only had bed seats, which were very uncomfortable because I couldn't sit down. Why would a day trip of 3 and a half hours should be organised in a bed seat coach? This doesn't make much sense, as we weren't meant to sleep on that vehicle.
AC didn't fully work, which was an issue due to the high temperature and the material of the seats.
Same goes for the WiFi, which did not work.
Instructions were not provided regarding taking off shoes and putting them in plastic bags. Also, despite the 'no food' sign, people were eating constantly, resulting in a nauseating smell.
Moreover, we departed late because we were transferred from the designated departure place to a different one, using a different bus, which we weren't informed of.
Overall, it was not a pleasant experience - there is plenty of room for improvement.
Hue to Hoi An, Bus Cabin 32, The Queen Tourist, Aug 25, 2025
FD
Felix DExcellent. Very clean and comfortable bus making the trip a good relaxing time.
Good communication from the company that managed well a small change in timing.
I recommend this company.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Aug 24, 2025
MM
Marco MComfortable bus, good welcome onboard, no delay. Cleanliness good. Cols water free on board
Hue to Hoi An, Bus Cabin 22, Camel Transport, Aug 22, 2025
AG
Andrew GThe driver was extremely rude and made us leave to get into another taxi that he didn’t tell us about.
Hue to Hoi An, Bus Shared Car, Ngoc Nguyen Luxury Car, Aug 21, 2025
DL
Davide LWe paid two ticket for two different cabin and as maybe the passengers were more than tha available seats, they decide to put our twp in the same cabin. The bus was in late
Hue to Hoi An, Bus Cabin 22, Camel Transport, Aug 20, 2025
ML
Marie LI place a requirement to be refunded. We thaught we would die so we told the driver to drop us
Hue to Hoi An, Bus Shared Car, Ngoc Nguyen Luxury Car, Aug 18, 2025
EP
Elena PWe seated in the front of the van, near to the driver (we didn’t know that when we booked) so it wasn’t comfortable at all.
Hue to Hoi An, Bus Limousine 11, VietNam Travel Bus (Việt Nam Travel Bus), Aug 11, 2025
JH
Josiah HWe were an hour late leaving Hue - the bus did not pick us up from 44 Chu Van An Street, we had to get a bus to a different location. The AC on the bus was not great.
Hue to Hoi An, Bus VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), Aug 9, 2025