AF
Aida FI asked them to cancel the booking because I book it wrong, and the booking was supposed to be not refundable and they understand me and they help me to refund all the money back.
Hoi An to Da Lat, Bus VIP 22, The Queen Tourist, Jul 8, 2025
VV
Vanessa VFrom the start it was a bit of a nightmare the pick up point wasn't the one on the ticket. There was a number to call but my SIM was data only, luckily I got a local to help. I was then sent on a goose chase almost half hour walk from the stated pickup point.
I was then put on a bus with a lot of confusion asking me to pay when I had already paid online. Apparently I was put on the wrong bus but then they corresponded with the correct one and got me changed. The bus and cabin were comfortable and they did a few bathroom breaks.
The drop off point was also incorrect but it was closer to the central so I was happy about that. The journey was 1 and a half hour late.
Hoi An to Da Lat, Bus VIP Luxury 24 Single Cabin, Quang Dung, Jul 4, 2025
MV
Madlin VThe only positive aspect of our trip was that we arrived two hours earlier than expected — it took 12 hours instead of the planned 14. That was definitely a relief.
Unfortunately, the rest of the experience was disappointing. We were told in advance that we had to arrive 60 minutes before departure. We did — only to sit around in their office for a full hour with nothing happening. That felt unnecessary and poorly organized.
Once on the bus, the blankets provided had an unpleasant smell, which made it hard to get comfortable. Even more concerning: there wasn’t a single stop during the entire 12-hour journey. On a trip that long, not taking any breaks is not only uncomfortable but also questionable in terms of safety and passenger well-being.
To make things worse, during the night, loud music was played and some of the staff were singing along. This made it nearly impossible to get any rest. A bit more consideration for the passengers would have been appreciated.
They also placed me and my boyfriend on the exact opposite sides of the bus.
All in all, it was not a pleasant journey. Arriving early was nice, but it didn’t make up for the overall lack of comfort and professionalism.
Hoi An to Da Lat, Bus VIP 20, An Phu Hoi An Travel, Jul 3, 2025
M
Michelle I’m glad I read the reviews so I had prepared myself for it. It was uncomfortable the horn was blowing off all night. Very bumpy. It was the only way to da lat so I did it anyways and I’m sure there are worse buses. It’s okay you can do it. Will just be tired the day you arrive.
Hoi An to Da Lat, Bus VIP 32 Cabin, An Phu Hoi An Travel, Jun 22, 2025
E
Emily Great experience, staff were nice and friendly even after a 13 hour drive. Seats were great. Stop times were perfect. Highly recommend
Hoi An to Da Lat, Bus VIP Luxury 22, VietNam Travel Bus (Việt Nam Travel Bus), Jun 21, 2025
OD
Ofter DThe journey becomes truly pleasant and comfortable. The interior space of the bus is kept clean and airy. The dedication of the service staff brings a warm feeling. The trip is smooth thanks to the driver's steady steering. This is truly a transportation service worth experiencing.
Hoi An to Da Lat, Bus VIP 20, An Phu Hoi An Travel, Jun 3, 2025
LB
Laura BI am very satisfied with the trip with this sleeper bus service. The new and clean vehicles provide a comfortable feeling throughout the journey. The staff are very enthusiastic and attentive. The driver drives safely and smoothly. I will definitely continue to use this service on upcoming trips.
Hoi An to Da Lat, Bus VIP 20, An Phu Hoi An Travel, Jun 3, 2025
OW
Offer W⭐️⭐️⭐️⭐️⭐️ 5 star rating
I just experienced it and was really satisfied.
New, clean car, 20 private cabins, modern design, discreet curtains, cool air conditioning and stable wifi. Full bedding, very comfortable for long trips.
The driver drove carefully, served enthusiastically and politely. Travel time was on time, there was support to pick up guests at their place in Hoi An and drop them off at the center of Da Lat.
Reasonable price, service exceeded expectations. I will definitely choose An Phu Travel again for the next trips!
Hoi An to Da Lat, Bus VIP 20, An Phu Hoi An Travel, Jun 1, 2025
RV
Rhiannah VThis ride is rough. Lots of corners, I was in a middle cabin and felt like I was going to fall out. The bus also stops frequently and the blinding lights turn on each time, so just be prepared for a bad sleep and an uncomfortable ride.
Hoi An to Da Lat, Bus 1st Class Sleeper, An Phu Travel, Jun 1, 2025
LJ
Laura JThe sleeper bus didn’t seem as nice on the inside as the picture.. it was older. Also it didn’t have a USB-C port but I managed and the AC worked great. All in all it was a comfortable ride. The bus was late to pick us up but the drivers were great and got us to our destination on time. Pretty satisfied. :)
Hoi An to Da Lat, Bus VIP 22, The Queen Tourist, May 22, 2025