PF
Paul FVery comfortable journey- just took a lot longer than expected! Plenty of stops and a smooth border crossing.
Ho Chi Minh City to Phnom Penh, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Aug 11, 2025
SV
Seppe VThe bus itself was okay. But at the border itself me and my partner were last in line to get our visums checked. One of our visums needed to be rechecked. Due to that we got behind and lost the group. We had to run after the bus to catch up. When we came to the last checkpoint, the bus almost departed again without us! You would expect from a touring company/guide to make sure everybody is with them eacht step.
Ho Chi Minh City to Phnom Penh, Bus Sleeper 40, VietNam Travel Bus (Việt Nam Travel Bus), Aug 11, 2025
JJ
Joanna JGreat experience. Water, a breakfast snack, and a canned coffee provided. Made the border crossing stress free and was able to print out my evisa at the office before we left.
Ho Chi Minh City to Phnom Penh, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Aug 5, 2025
TM
Toma MMy backpack was put in the trunk but half of it was completely wet afterwards. My book in my bag was ruined and my earphones were completely wet too (thankfully they still work). When I asked why the floor of the trunk was wet and my bag has valuables in it, all they could do was shrug
Ho Chi Minh City to Phnom Penh, Van VIP 13 pax, Capitol VIP, Aug 3, 2025
AB
Alexander BGood inexpensive service from Saigon to Phnom Penh in bus, with one caveat. The staff will ask for 40$ to handle the procurement of tourist visas in Cambodia. There is no need to to do this, and you can get the visa yourself for 30$ at the border just as quickly and easily. It only takes a little over 5 mins, politely decline any 'express' service. Apart from this, the bus was comfortable and the staff polite. We arrived almost 2 hours later than scheduled, but the journey time was overly ambitious in the first place.
Politely insisting on handling the visa myself was enough and I wasn't put under much pressure. It's dishonest to deliberately mislead people about the cost of the visa and the necessity of them handling it, but it can be easily avoided.
Ho Chi Minh City to Phnom Penh, Van VIP 13 pax, Capitol VIP, Jul 27, 2025
AA
Alan ANeeds improvement of bus airconditioning.
Ho Chi Minh City to Phnom Penh, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Jul 25, 2025
KF
Klaas FIt could be a 5/5 if I was informed that the bus was rescheduled one hour later. The ride was comfortable and the member of staff was really helpful for all the documentary at the borders.
Ho Chi Minh City to Phnom Penh, Bus Luxury, Long Phuong Cambodia, Jul 23, 2025
TB
Tessa BSeamless experience - comfy seats, great communication and assistance getting across the border. Very impressed.
Ho Chi Minh City to Phnom Penh, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Jul 22, 2025
JG
Jatin GHelpful informative and excellent service
Ho Chi Minh City to Phnom Penh, Bus Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), Jul 22, 2025
KG
Kaea GOur seats had a lot of leg room and came with charging ports. Our bus was very spacious and comfortable. I unfortunately don't know the name of the staff member who managed the journey for us but he was incredible and did his job amazingly. He was very friendly and communicated very clearly with us, and pretty much took care of everything when it came to sorting our visa on arrivals at the border. My partner and I are really annoyed we didn't get his name because he deserves a proper shout out!! All we can say is that he was working on the 9am-3pm Capitol VIP bus from Ho Chi Minh to Phnom Penh on 20/07/25 and spoke pretty good english!
Otherwise, great bus with no issues at all.
Ho Chi Minh City to Phnom Penh, Van VIP 13 pax, Capitol VIP, Jul 21, 2025