NF
Nuria FGood bus, the chairs have a massage option. The bus was on time and we arrived in Ninh Binh on time
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Sep 29, 2025
OE
Olivia EQuick but very cramped in the vehicle and unclear when to get off or where we are. Also at the end, the driver just walked around and got all the rubbish from the van and threw it onto the floor and drove off. I couldn’t believe it !!
Hanoi to Ninh Binh, Bus Limousine, Trang An Limousine, Sep 29, 2025
MA
Maxence AAt first we were a bit worries because the pick up point was at a random address but the bus was actually on time and on time at the dropping point too. Thanks
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Sep 28, 2025
MG
Mattia GWe were supposed to be dropped in the “office vexera” as per 12go (5min walk from our hotel) was saying whilst buying the ticket. After driving we arrive at the office, which is actually in this other place, 1,5 hour walk.
Hanoi to Ninh Binh, Bus Limousine, Trang An Limousine, Sep 28, 2025
AC
Antoine CThe bus was overbooked and we had to sit in the front instead of comfortable seat, one of the front seat was missing a seatbelt.
Hanoi to Ninh Binh, Van Limousine, Ninh Binh Excursion, Sep 28, 2025
AB
Anastasia BGood service. I would recommend!
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Sep 28, 2025
D
Daniel For other customers here is the Wapp number (+84 82 820 4710) so you can arrange your pickup as it will not be at the exact location that they provide and neither they provide the contact number in advance so the experience is quite stressful.
The service is advertised as a limousine transfer for the whole trip but the first 45 minutes will be in a small car and then they drop you off at an office where the limousine will pick you up.
At the destination the driver will drop you off at their office and from there you will have to walk behind the limousine crossing the street to the parking lot where he will give you back your luggage, very odd but that's how it happened to us.
2 stars couse if you do the work for them of looking at Google to get their contact number and arrange the pickup you may get to your destination but we don't recommend this company to any one.
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Sep 25, 2025
IF
Ida FI couldn’t find the pick-up point because there where 3 different locations listed. I had no phone number to call for support. The driver was 1 1/2 hours late. Once I finally got to the car everything was great.
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Sep 25, 2025
RW
Robert WOvercrowded shared taxi to the station, waiting every time.
Hanoi to Ninh Binh, Bus VIP 12, Ninh Binh Car, Sep 25, 2025
AP
Andrea PThe 3 star rating is because we didn’t receive details from the company as to exact time of departure and that there would be two transfers of vehicles along the way. Firstly we booked a minivan from Hanoi to Tam Coc with a departure time of 9 am. We arrived at the pickup spot at 8:10 and the driver was already there waiting for us. A few minutes earlier they even called us to ask where we were. So a driver was rushing us into his car ( not minivan) without any explanations whatsoever. We weren’t even 100% certain we were even doing the right thing! So he drives us a few blocks and then picks up another extremely confused couple who thought they were getting a private transfer. Again, no explanation, just sqeeze us all in. He continues to drive and we all think that unfortunately we will be doing the 2 hour drive sqished in this car, disappointed, hoping to god our baby won’t start to fuss. Another 15-20 minute drive through streets of Hanoi and all of a sudden we stop at a place where the minivan (the one depicted in their posting) was waiting. A huge sigh of relief, we all transferred over to the extremely comfortable van. The next part of the trip was super comfortable and smooth, exactly as we had all originally expected. However, once we got to Ninh Binh we stopped once again and were told to get in another, older and uncomfortable minivan, no explanations.
That last part of the trip, about 20 minutes, was uncomfortable due to old seats and just generally old everything.
Why can’t this company give people clearer explanations, show they care somewhat about their travellors, this way when they know at least what to expect they won’t need to worry.
Hanoi to Ninh Binh, Bus VIP 12, Ninh Binh Car, Sep 22, 2025