SR
Samuel RIncredibly poor experience, from both the bus company and 12go. Despite paying extra for the 22 VIP CABIN SEATS, we were placed in tiny seats barely fit for a child at the back of the bus. Bus was driven like it was in Mario kart, with several passengers loudly vomiting for the first half of the trip, and attendants unwilling to clean up the vomit from the aisles. Air conditioning broke half way through the trip.
Da Lat to Hoi An, Bus VIP Cabin 22, Tan Quang Dung (Nhà xe Tân Quang Dũng Limousine), Mar 11, 2026
ET
Esther TI booked the trip for 2.30pm but when I got to the station they just told me I had to get the 5.45pm bus. Nobody could help me. But it got a lot worse. The drivers smoked inside the bus. The driver was extremely reckless and drove way over the speed limit. Then they did not drive us to Hoi A but dropped us in Danang. They told us a shuttle would take us to Hoi An. The guy driving our shuttle was suddenly wielding two big knives and got into a fight with the other workers at the Danang station. He then drove around without a plan, finally two hours later we were in Hoi A when he told us that gas was expensive and he needs money. We did not give him the extra money but it was super scary because it looked like he didn’t want us to leave without it. We managed to grab our backs and get away from him to a restaurant across the street.
Da Lat to Hoi An, Bus VIP Cabin 22, Tan Quang Dung (Nhà xe Tân Quang Dũng Limousine), Mar 11, 2026
MM
Maelenn MBus not bad, pillows would be welcome. But the organisation 😱 they try for 20 minutes to make me share my bed with someone else, had to say no several time. They turned back to someone else et tried to do the same. For finally let us having a single bed each, there were enough space anyway Was uncomfortable !!
Da Lat to Hoi An, Bus VIP Cabin 22, Tan Quang Dung (Nhà xe Tân Quang Dũng Limousine), Mar 11, 2026
DK
Dan Kdriver will arrive 2 hrs early and in the middle of a rainstorm chuck everyone’s bags onto the pavement to all get absolutely soaked
Da Lat to Hoi An, Bus VIP 22, An Phu Hoi An Travel, Mar 8, 2026
DÇ
Dilan ÇGreat bus and service. Enough restroom breaks.
Da Lat to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Mar 5, 2026
DZ
Daniil ZThe ride was very jerky, so I had almost no sleep. The bus is good overall, but no toilet
Da Lat to Hoi An, Bus VIP Cabin, An Phu Travel, Feb 27, 2026
MC
Marie CUSB charger broken
Operator changed pickup point a few hours before departure. Warned via WhatsApp Only, no email. Changed also the drop off once arrived at our destination
Too many toilets stop during the night (hard to sleep when they open the lights and yell)
Da Lat to Hoi An, Bus Sleeper 34, An Phu Hoi An Travel, Feb 25, 2026
RH
Rebecca HI pad for it then 3 days later (an hour before the journey) a lady called to say the bus wasn’t confirmed so we dint have a seat. But then offered us a seat at the bottom at the back which was tiny and cramped for a refund of £2.80…. We were just happy to get the bus so we continued and accepted this, got to Nha Trang and the bus wouldn’t start again, no air con whilst we waited and the electric kept going off. We weren’t waiting for long so headed onwards to Hoi An. Overall not a crazy bad journey but very uncomfortable and frustrating that we were almost left stranded in Da Lat. The lady who I spoke to on the phone was very helpful and kind.
Da Lat to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Feb 23, 2026
HO
Hanna OWe had the last two cabins at the bottom of the bus and they were significantly smaller than all the other cabins. We couldn’t sit up but we also couldn’t lay down cause you couldn’t move the backrest (it was adjustable for everybody except for us). Also these two cabins were right above the engine so they were soooo warm an stuffy it was really uncomfortable and it was louder. And for that we payed the same price than everyone on this bus. Not okay
Da Lat to Hoi An, Bus VIP Cabin, An Phu Travel, Feb 20, 2026
AK
Alexander KWe got the overnight bus from Da Lat to Hoi An and the bus took 21 hours to get there as opposed to the advertised 13. We were not communicated with why it took so long as from what I am aware the vehicle never broke down. It was also never communicated when we were stopping for food, toilet and how long we were to be there for. The drop off for Hoi A was 20 mins away by car. Overall poor experience.
Da Lat to Hoi An, Bus Sleeper 34, An Phu Hoi An Travel, Feb 19, 2026