Smart En Plus

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Smart En Plus Company Reviews

4.3
353 / 6,559
5 221
4 75
3 23
2 15
1 19
99.5% of 6,559 travelers were presumably happy with Smart En Plus as they left good or no review

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Feb 15, 2019
van Regional, Smart En Plus
★★★★★
Everything went well. They respect the schedule and you feel safe on the boat. The boat trip took 1 hour and didn't stop on any other island, was a direct trip.
Feb 13, 2019
ferry Speedboat, Smart En Plus
★★★★☆
The boat ride was uncomfortable because there were too many people aboard and waters were very rough. Van ride was very comfortable and on time.
Feb 11, 2019
ferry Speedboat, Smart En Plus
★★★★★
Very good
Feb 10, 2019
ferry Speedboat, Smart En Plus
★★★★☆
The 1130am boat ride from Pak Bara pier to Lipe had a stop ( 15minutes) at Koh Tarutao and another 15 Minutes on a small island.Everyone on board was expecting the boat to go direct on Lipe. The stops were not indicated on the website when we did the booking
Feb 9, 2019
ferry Speedboat, Smart En Plus
★★★★★
Good company to deal with and they look after you and no one left behind.
Feb 8, 2019
van Regional, Smart En Plus
★★★★★
Friendly staff, organized and clear communication, transportation was comfortable and quick.
Feb 5, 2019
ferry Ferry, Smart En Plus
★★☆☆☆
The ferry broke down.
Feb 5, 2019
van Regional, Smart En Plus
★★★★★
Speedy and efficante. Got us in ahead of time
Feb 3, 2019
van Regional, Smart En Plus
★★★★☆
They pickt up an hour later but we receive a message already the night before They confirmed the pickup and send again a message to ask or everything turned out well And it did
Feb 2, 2019
van Regional, Smart En Plus
★★★★☆
Very efficient service. I got a message the day before telling me where to meet at Hat Yai airport. We arrived earlier at airport and the girl was there waiting for us. We took the bus right away even if our bus was scheduled for 2 hrs later. It was appreciated. We had time to eat at a restaurant at port and the boat left right on time. Boat trip was much faster than scheduled also. We arrived before sunset. Very efficient. The only thing I would have to say is that communication was difficult. But they really did their best and i understand that english is not their first language. They even used an app to answer one of my question. So very good job. I recommend.
Feb 2, 2019
ferry Speedboat, Smart En Plus
★★★★☆
The speedboat left on time. It is not comfortable but really fast. The van that picked up at pier to take us to Hat Yai airport was there when we arrive and it was great.
Feb 1, 2019
ferry Speedboat, Smart En Plus
★★★★★
Perfect on time. Great support by e-mail, whats app and test messages
Jan 30, 2019
ferry High Speed Ferry, Smart En Plus
★★★☆☆
Ok trip but rather dark in the cabin.
Jan 27, 2019
van Regional, Smart En Plus
★★★★★
Everything was smooth, thanks for the great service!
Jan 27, 2019
ferry Speedboat, Smart En Plus
★★★★★
Good drivers and staff. Harrowing experience on the boat with very large waves and took twice as long.
Jan 26, 2019
ferry Speedboat, Smart En Plus
★★☆☆☆
The boat check- in point was unclear and thanks to the hotel staff were able to find the pick up point. Boat ride was good . Upon arrival at Pakbara we were immediately met by GOAsia representatives and taken to the mini van. Then the confusion started. After the mini van was filled with passengers and baggage, we were then moved to another van presumably with more space, where the passengers and baggage was reloaded only to have the situation break down again with not enough space for people and baggage. After more than an hour of waiting the van finally left. Poorly organized at the van pick up.
Jan 23, 2019
van Regional, Smart En Plus
★★★★☆
Driver is punctual, speed boat very good.. Overall a great service
Jan 21, 2019
van Regional, Smart En Plus
★★★★☆
A little delay (~45min) in pick up from the airport and departure of the boat (1hour), but I arrived in good company :-)
Jan 20, 2019
van Regional, Smart En Plus
★★★★★
On time, good service
Jan 19, 2019
van Regional, Smart En Plus
★★★★☆
Good trip
Jan 17, 2019
ferry Speedboat, Smart En Plus
★★★★★
Well organized. Pick-up on time, the van part of the trip had one stop at a gas station to stretch our legs. Speedboat was nice and made two stops at islands along the way with some time for us to look around
Jan 14, 2019
ferry High Speed Ferry, Smart En Plus
★★★★★
Well organised plesant trip! I can recommanded 12go.asia!
Jan 6, 2019
ferry Speedboat, Smart En Plus
★★★★★
Completely reliable; new boats and very well organized! Will use again.
Jan 3, 2019
ferry High Speed Ferry, Smart En Plus
★★★★★
Good OK.
Jan 2, 2019
ferry Speedboat, Smart En Plus
★★★★★
Extremely well organised and professional. With messages one day before to let you know where the meeting point is and staff waiting for you with your name when changing from boat to van.
Jan 1, 2019
ferry Speedboat, Smart En Plus
★★★★★
Tutto perfetto, arrivò in orario in aereo porto come da prenotazione.
Dec 30, 2018
ferry Speedboat, Smart En Plus
★★★★★
on time and comfortable
Dec 29, 2018
charter Long Tail Boat 6pax, Smart En Plus
★★★★★
Perfect service ! Very well organized and very kind driver!!! Excellentl!
Dec 29, 2018
ferry Speedboat, Smart En Plus
★★★★★
Very smooth and fast. Recommended!
Dec 29, 2018
van Regional, Smart En Plus
★★★★☆
Se siete fortunati che i voli di chi ha prenotato il vostro stesso orario di trasporto sono in orario, tutto ok. Altrimenti si attendono (c’e Solo un pulmino) con il risultato, per noi, di una partenza di più di un’ora di ritardo. Ritardo che è stato recuperato facendo un giro più corto e da altra parte in barca evitando il passaggio in acque malesiane con relativo timbro passaporto. Però sono molto gentili e pulmino e barca conformi per il trasporto.
Dec 28, 2018
van Regional, Smart En Plus
★★★★★
Very well organised.
Dec 25, 2018
ferry High Speed Ferry, Smart En Plus
★★★★☆
Long boarding with giving passport back in boat, people need to be without passport almost two hours and need to go by long boat from island to ferry port and then inside ferry without passport. Ferry going quite fast then.
Dec 25, 2018
van Regional, Smart En Plus
★★★★☆
Most importantly, we left on time, the ride was as comfortable as it could be and we arrived on time. A bit chaotic at times when boarding, with an added ticket from the police for the driver not wearing his seatbelt!
Dec 23, 2018
van Regional, Smart En Plus
★★☆☆☆
Got forced to pay for and stop at 2 islands on route to Koh Lipe (we didn’t ask for this nor did we get told prior to arriving at the pier) it was 200baht that I’d have rather spent elsewhere. Told we’d arrive at the island 1:30pm, due to all the unwanted pit stops arrived at 3pm
Dec 21, 2018
van Regional, Smart En Plus
★★★★★
Everything was going without any problem. Driver was waiting us into airport, we were going in few minutes. In port we were waiting only ten minutes. Boat took us during trip to Koh Lipe into two another small beautiful islands for 15 minutes break and taking pictures. I recommend this company.
Dec 18, 2018
van Regional, Smart En Plus
★★★★★
well organised, very impressed, made the beginning of our holiday pleasant????
Dec 18, 2018
ferry Speedboat, Smart En Plus
★★★★★
Got us there early. Comfortable boat and minibus. Had to wait half an hour in the minibus to get going
Dec 13, 2018
van Regional, Smart En Plus
★★★★★
Great communication through text and WhatsApp, early to pick-up, GREAT driver (my experience would say this is not the norm), & well organized. In my two months in Thailand, this by far has been the most organized and easy transport.
Dec 10, 2018
ferry Speedboat, Smart En Plus
★★★★★
The speedboat back was very fast. We were quickly picked up by a van and driven to the airport. We had a little problem with 2 guests that accidently took the seats of other guests, which caused a minor delay, but the company handled it with grace.
Dec 10, 2018
van Regional, Smart En Plus
★★★★☆
We travelled from Hat Yai to Koh Lipe with this company. We were picked up at the airport by Siri Bara. The driver was great and the speedboat fast. I liked that we stopped at 2 islands to stretch our legs and look around.

Smart En Plus Stations

Koh Lipe Pak Bara Pier Hat Yai Airport Hat Yai any hotel Hat Yai Bus station Hat Yai Railway Station Pak Bara Trang Airport Pak Bara Pier Krabi Airport Krabi Town Hotel Transfer Ao Nang any hotel Klong Muang beach Talen Pier Koh Lanta Hotel Transfer Phuket Airport Phuket Town Patong Phuket Hotel Transfer Khuan Tung Ku pier Trang Hotel Transfer Ao Nam Mao Phang Nga town Khao Lak Pak Meng Pier Sukhothai Town any hotel Phitsanulok Town any hotel Kuah Jetty Ban Saladan Koh Kradan Koh Ngai Hat Yao Pier Hat Yao pier Koh Muk Khuan Tung Ku Pier Trang Airport Trang Railway Station Koh Libong Thong Sala Koh Phangan Koh Lipe Lipa Noi Koh Samui Koh Lanta Any Hotel Saladan Pier Koh Lanta any hotel Saladan Pier