BC
Bradley CWas a nightmare. It was listed as 2 hours. It took 4.5 hrs. We stopped twice in Nusa penida. One of them stops we originally thought was to refuel but we also took more people on even though people were collected from Nusa penida 15 minutes before. We was stuck there for about an hour where we was breathing in the fuel fumes which resulted in everyone having headaches and becoming agitated. I wouldn’t use this service again.
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 20, 2026
IM
Ingo MWe were very disappointed with this experience. The boat tour was suddenly canceled without any proactive communication from the company. We only found out because we contacted them harbor staff to ask for an update. After that, we were rebooked at very short notice, which already created unnecessary stress and uncertainty.
The original tour was supposed to be 2 hours, but the replacement trip ended up taking 4 hours instead. This significantly disrupted our plans for the day. On top of that, the boat was overcrowded, making the entire experience uncomfortable and far from enjoyable.
Overall, the organization and communication were poor, and the actual experience did not match what had originally been promised.
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 19, 2026
T
Tasma We got to the check in desk & we were told that our boat had already left with no prior warning or communication that it was leaving early me
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 19, 2026
US
Ulas SThe boat smelled bad, water was leaking through the windows, and we didn't arrive at the time we were told.
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 17, 2026
B
Barbara The timetimble of the boat is totally inaccurate
The trip took double the stated time. Very disappointing
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 16, 2026
HW
Hannah WNo airconditiong, crazy hot day, boat ride from hell, I'm suprised no one had a medical emergency in the heat and passed out. Crammed in over crowded boat 4hr ride.
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, May 13, 2026
CV
Carolina VNo aircon in a fully booked boat. The boat departed and arrived on time,but it was a very unpleasant trip
Sanur to Gili Trawangan, Ferry Speedboat, The Tanis Fast Cruise, May 11, 2026
FJ
Francisco JSalimos una hora y media tarde! El barco más viejo y desastroso que había en el puerto. El aire acondicionado no funcionaba y toda la gente mareándose de estar con ese calor en un barco sin aire. Una experiencia horrible. Por favor evita StartFish si puedes y elige otra opción
Sanur to Gili Trawangan, Ferry Speedboat, The Tanis Fast Cruise, May 2, 2026
SN
Scott NArrived an hour later than scheduled, air conditioning didn't work. No wifi, uncomfortable seats, dirty windows.
Sanur to Gili Trawangan, Ferry Standard Class, Starfish Fast Boat, Apr 3, 2026
AH
Amy HWe booked for 12:30 didn’t set off until 1:40 so made our arrival late. the boat seats aren’t the most comfy. and the aircon wasn’t great
Sanur to Gili Trawangan, Ferry Speedboat, Nusa Nadhi Fast Ferry, Mar 22, 2026