FT
Felix TThe operator offered a service where if your hotel is within 3km of the drop-off they would take you to your hotel but when I asked for this I got no reply. Their customer service was very poor. They offered to order me a taxi and then quoted me an inflated rate compared to what was available on a popular booking platform. Also the driver reversed into another bus which cracked the glass on the bus and delayed us by over an hour. Would not recommend this operator.
Ninh Binh to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 19, 2026
J
Jacquiline Dint get the pair cabin i booked for
Ninh Binh to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 5, 2026
DF
Dominic FGood! Bus was clean. Professional service. Good for foreigners.
Ninh Binh to Sapa, Bus Lower Single Cabin, HK Buslines, May 2, 2026
AJ
Amy JWe stepped onto the bus and watched the lights went on and the cockroaches scattered. I lifted up my blanket and saw at least another 20 more run. It was bad. The bus was infested.
Ninh Binh to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 23, 2026
SS
Stacy SStaff was on point, got us checked in easy and show you to your beds. Bus was clean and comfortable, definitely a fun experience!
Ninh Binh to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 6, 2026
LB
Larry BOverhaul good ride. The only thing the 1st driver on the 2nd April Tam Coc to Sapa was really unrespectful with the passenger. Rough talking and finger pointing to do this or not or to get back on the bus. This guy need a good pet talk to reset is brain. Your valued passengers aren't cattle.
Ninh Binh to Sapa, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Apr 3, 2026
DB
Daryl BDrop off in Sa Pa Vietnam changed
Ninh Binh to Sapa, Bus Upper Single Cabin, HK Buslines, Mar 30, 2026
CT
Charis TThe booking experience was fine but the journey was very unpleasant. The cabins had some issues (seatbelt wasn’t working which is really dangerous especially as there were some windy roads) and when we tried to inform the driver he was very rude to us. He shouted at us, was dismissive of the problems with the seatbelts and became quite aggressive at various points of the journey very unnecessarily, making us feel very uncomfortable on what would have been an otherwise smooth trip.
It took roughly 8 hours with multiple stops for toilet breaks which was good.
Ninh Binh to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 24, 2026
CR
Caesar RI got a message saying the bus was leaving 50 minutes earlier than the ticket said so I had to replan my evening. 5 minutes before the new time, it was pushed back 40 minutes. Finally I left 15 minute after the original time.
The bus driver drove quite violently at some parts making it hard to sleep and the beds were a bit too short for me… but I got there on time at least
Ninh Binh to Sapa, Bus Lower Single Cabin, HK Buslines, Mar 24, 2026
P
Pascal To be improved : to offer the possibility to choose the seat when we order. We had seat on the top and the back : we were shaked a lot , so difficult to sleep.
Ninh Binh to Sapa, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 22, 2026