LR
Louna Rgreat organisation
Ninh Binh to Hoi An, Bus Single Cabin, HK Buslines, Mar 5, 2026
KS
Katherine SWould not recommend. Got messaged an hour and half before my bus was due to tell me it was early and I need to come to the stop.
Sleeper bus itself was fine although not the company I booked. However with still 3 hours of a 12 hour trip to complete we got shouted at to get off the bus and that a new one would come in 30 mins.
It took 3 hours sitting outside on a plastic stall and lots of messaging the helpline numbers with minimal action before a new bus arrived to finish the journey. The man organising just kept telling us 10 mins and the laughing at us. They seem to prioritise locals and move you to what ever bus fits them.
Ninh Binh to Hoi An, Bus VIP Cabin 20, Sapa Discovery Travel, Mar 2, 2026
EM
Ella Mwas mouldy and 2 hours late
Ninh Binh to Hoi An, Bus Cabin 34, Ninh Binh Interbus, Feb 28, 2026
SN
Sharon NFirst of all, in the photos it looks like a VIP bus, but it’s not. It’s a 3-row bus and there’s almost no space to move in the seat.
Secondly, there were constant delays, and there were issues with the bus wheels that required long stops each time. At one point, we even stopped for over an hour, which eventually caused a delay in our arrival.
That being said, the representative I spoke with was available and answered all my questions, so one star for that.
Ninh Binh to Hoi An, Bus VIP Luxury 34, Tuan Trinh, Feb 14, 2026
JM
Julian MI never want to use another company but HK. Really comfortable and new bus. Providing pillows is as small thing but changes a lot.
Ninh Binh to Hoi An, Bus Single Cabin, HK Buslines, Feb 9, 2026
MH
Mahdi HSeats were not comfortable at all
Was suffering to sleep during a 13h trip
Ninh Binh to Hoi An, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Feb 4, 2026
ST
Steven TThe bus went very fast, we were there an hour earlier. The night was not very comfortable. The bus driver constantly braked very hard, so that you slipped forward and constantly woke up. In addition, the bus had no toilet, which is why the bus was stopped twice and the whole bus was woken up.
Ninh Binh to Hoi An, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Feb 3, 2026
OI
Ori IKinda dirty, arrived 2 hours later than planned because te driver stopped for deliveries pretty often.
Ninh Binh to Hoi An, Bus Cabin 24, Cat Ba Discovery, Feb 1, 2026
VH
Valentin Hperfect, so comfy, the driver was super cute.
Ninh Binh to Hoi An, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Jan 30, 2026
LK
Lisa-marie KWe booked another bus for much more money and better cabins and then the company send us a message that they are running out of tickets. They offered us another bus and a refund of 300,000 VND. That refund was way less then the ticket they sell for this bus. I told the company that the refund is not fair but they just told me when I don’t agree I can cancel the trip and book with another company. That was rude because be needed this trip at this day and we had already payed that huge amount to 12Go. The support team from 12Go didn’t answer me as well so we needed to get these unfair tickets.
Ninh Binh to Hoi An, Bus VIP Luxury 24, Tuan Trinh, Jan 26, 2026
