A
Antonello Bus departed 1h 15m in late (because of the traffic jam they said us) but arrived at destination after
1h 45m respect the schedule with no traffic jam.
The boarding has been chaotic because the operator didn't drive from the beginning each one to its cabin, but only after a while, when some customer already took the place of someone else.
In Da Nang the bus stopped at least 30 min, to do I don't know what, and to put diesel (5 min whit us waiting inside)
The rest stop was upon a client request and very quick.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 29, 2026
BG
Benoit GThe bus was 1 hour late with no explanation, and I was supposed to arrive at 5:30 p.m., but I arrived at 7:45 p.m.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 29, 2026
EM
Elena MThe driver stopped twice to pick people up and i ended up squished between two people. Too many people in a small car. We also had to change vehicle. I give it two stars because we arrived on time, but we were asked to leave 45 min before scheduled departure time.
Hue to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jan 23, 2026
FG
Florence G45 min delay at departure
The bus had to stop at a garage for break reparation
The driver didn't tell us anything.
After 30 min asking about the delay the management organise a taxi to get to destination
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 22, 2026
DS
David SThe bus is new and very comfortable. Everyone was there, so we left a few minutes early. You have to take your shoes off before you get on the bus and they provide plastic bags for you. We had to remind the driver to turn on the power to the seats but after that it was a relaxing ride. The seats are big, leather, power reclining with a massage function. There are USB charging ports at each seat. Very comfortable. The only drawback was that the road was very bumpy, but that’s not the driver’s fault. Overall, it was a great ride for a little over 3 hours.
Hue to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jan 22, 2026
PD
Patricia DThe driver stop the bus near the arrival and close it with all passengers inside to go to drink around 20 mins.
And no bottle of water was offer as it was said.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 17, 2026
MS
Melanie SMy cabin was dirty and full of trash, there was no water, and the driver took a 30-minute food break 7 minutes before the destination.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 16, 2026
MT
Michael TThe only negative part of the experience was at the pick- up point. The bus was late and I wasn’t sure if that was the bus I was supposed to take to Hoi An. Very little communication between waiting passengers and the depot staff; but the lady working at the pick-up area indicated to me that the arriving bus was the one I should get on. The gentleman waiting with me kept on phoning the company office as his bus was very late. Better communication between passengers and bus staff would improve your operations .
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 16, 2026
R
Rob I would like to give 5 stars but the drop off point was not as specified on the ticket. This was not a problem for us or any inconvenience at all but to get all the stars, you have to do exactly what you say you are going to do. Anyway, good trip, good driver, good van!
Hue to Hoi An, Bus Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jan 15, 2026
V
Victoria Communication was excellent. They informed us of the 10min earlier schedule over an hour before leaving and also asked for feedback. I had pictures of the bus and where to pick up. Very clear and comfortable.
Hue to Hoi An, Bus Cabin 24, Hoang Minh Limousine, Jan 14, 2026
