LS
Lavinia SThe driver was an hour late, so waited 1,5h at a random street corner since they tell you to be there at least 30 min earlier.
No phone number or anything to contact the company or driver, no information about the delay. Confusion when the driver came because there were more people coming for the following bus, but not all would fit. Multiple stops on the way to pick up more people. In Ninh Binh we all had to switch buses to get to Tam Coc and again confusion because everyone thought the driver want to drop us there.
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Nov 9, 2025
JS
Jessica SDriver only took me to main area of Tam Coc, not to hotel, despite it raining and having to carry 20kg with side luggage
Drivers rude. Confusion around the taxis going where- had to change between 2 taxis and main bus limousine
Hanoi to Ninh Binh, Bus Limousine, Trang An Limousine, Nov 9, 2025
IG
Ilaria GEverything was great. They contact me on WhatsApp to organise the pick up and drop off.
Hanoi to Ninh Binh, Bus VIP 9, Ninh Binh Interbus, Nov 8, 2025
H
Hre.po@bluewin.ch The pickup point was not clear! There were 2 informations:
1. 247 Le Duan, Hanoi (train station) and
2. coordinates in the ticket about 20 min walk from train station (around here: 254-256 Lê Duẩn)
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Nov 8, 2025
JB
Johanne BWe weren’t told it was a guide tour bus we got on and that resulted in us arriving an hour later and having to wait at a stop for 40 minutes because the tour had a stop there
Hanoi to Ninh Binh, Bus Tourist, Sapa Dragon Express, Nov 8, 2025
KD
Kim DWe had to sit in 3 car’s and novody was explaining or speaking englisch. 1 driver was rude.
Hanoi to Ninh Binh, Bus Limousine, Trang An Limousine, Nov 8, 2025
AR
Anthony RAll went well
Hanoi to Ninh Binh, Bus Limousine, Trang An Limousine, Nov 7, 2025
MD
Marie DWe change cars 3 times without communications of the different drivers about it. No hello, no goodbye, no smiles, very though with luggages and they put them on the floor.
Hanoi to Ninh Binh, Bus Limousine 11, Daiichi Travel, Nov 7, 2025
TM
Timo MVery good driver. Clean and comfortable Van.
Hanoi to Ninh Binh, Bus Limousine 11, Daiichi Travel, Nov 7, 2025
RW
Rachel WBasically no customer service whatsoever from the lady at the station to the two bus drivers we had.
Hanoi to Ninh Binh, Bus Limousine 11, Duy Khang Limousine, Nov 6, 2025