BR
Bo RThe driver was rude, speeding a lot, and didn't let us sleep on the bus when we arrived at 4 am which he had already confirmed before our departure. Bus was nice, movie and sound quality pretty bad.
Hanoi to Ha Giang, Bus VIP 24 Lower, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 5, 2026
JB
Joshua BTime resceduled to 1 hour later without telling us. Driver was yelling the entire trip despite it being a sleeper bus
Hanoi to Ha Giang, Bus Upper Cabin, Dang Quang, Mar 5, 2026
BD
Braulio DWe booked a a bus in the company with a Royal Cabin.
Then someone contacted us by whattsapp saying we had to be in Bang Phang office in Hanoi, and then we had to go in a bus that had nothing to do, a downgrade.
Hein told us, she had made a mistake in the reservation, but: “how do you make a mistake on 2 different companies?”
Really bad experience.
Hanoi to Ha Giang, Bus Royal Cabin, Good Morning Cat Ba Bus (Good Morning Cat ba), Mar 5, 2026
AB
Alexander BThe Bus just speeded with maximum speed from Hanoi to Ha Giang - we went 1,5h ealier and get kicked out of the Bus. We nearly fall out of the bed! 100kmh permanent on shitty, bumpy roads - the opposite of a sleeping bus….
Hanoi to Ha Giang, Bus VIP 24 Upper, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 5, 2026
L
Laurence Driver speed and help driver very noisy
Hanoi to Ha Giang, Bus Upper Cabin, Dang Quang, Mar 4, 2026
CC
Carlos CBus was late and very poor communication. Arrived over 2 hours late at destination. I wouldn’t use them ever again.
Hanoi to Ha Giang, Bus VIP Sleeper 41, Truly Hagiang, Mar 3, 2026
JW
Julia WI had to wait for 4 hours and only gotonto the bus because I started crying as they wanted me to wait for two more hours. First bus was supposed to leave at 5pm. My arrival in ha giang was at 4am. I got thrown out the bus at the first stop and had to walk 20 mins alone at 4am while others were driven to their hostels (some even to the same as mine)
Hanoi to Ha Giang, Bus Cabin 24, Vin Bus, Mar 2, 2026
OJ
Ole JUnfortunately, the trip did not take 5 hours as announced, but 7 hours. Why? I have no idea! There was no traffic jam!
Hanoi to Ha Giang, Bus VIP Sleeper 41, Truly Hagiang, Feb 25, 2026
MH
Mark HCold bus. Blankets not big enough to keep warm. Woken to REALLY loud music.
Hanoi to Ha Giang, Bus Cabin 24 Single, Quang Tuyen Limousine (Quang Tuyen Limousine), Feb 23, 2026
TS
Toby SVery good service
Hanoi to Ha Giang, Bus VIP Sleeper, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 16, 2026