A long drive but I slept for the most part. Stopped 3 or 4 times in total and 2 meals are included. You get a blanket which is nice. Seats go pretty far back and are comfortable. There is also a usb-port for charging your phone. 24 hours are over before you know it.
Easy and fast check in at Chiang Mai, very friendly staff in the plain , just in time starting and 20 min earlier arriving at Phuket! Luggage claim was also fast. We can fully recommend the airline and have just booked the next flight with them.
Not made clear when bought online that only hand luggage was free and that check in luggage was charge as extra even though mine was under 15kg. Check in on the day at the aéroport was even more expensive! No basic drinks or food provided free of charge. So overall, ticket cost ended up 3x more expensive than other much better company. Very disappointed than it was not made bold clear when bought ticket online.
When we first thought about getting a bus from Chiang Mai all the way to Phuket the 24+ hour journey sounded pretty bad. But overall the bus was pretty comfy. The seats reclined pretty far back with a leg rest Aswell. There was also a toilet on board. The Bus stopped off a few times along the way. At service stations and bus terminals And included in the price we got 2 meals. If you’re not against time then for the price I would say this is a pretty good alternative to flying.
Flying with Thai AirAsia was a mistake. Sadly, it was the best option when I went to book. Delayed check-in and delayed flight by about 20 to 30 minutes. They said we weren't allowed to eat or drink anything on board the aircraft due to covid-19, which is utterly ridiculous. The cabin crew didn't care that the guy next to me was using his phone while we were taxiing to the runway and also did not tell him to put his carry on luggage under the seat in front of him. No thank you's or good-byes when getting off either.
Bought 2 plane tickets from Chiang Mai to Phuket.
I asked a checkin baggage of 25Kg for each
When I arrived to the airport, I found out that it was issued on ticket without checked in baggage.
I had to pay at the airport 2050 Baht for the additional baggage.
On the other hand, It was issued an insurance policy that I waived, as it was a one way ticket.
I am upset!!!