En retard et nous laisse bien poireauter sans aucune raison.
Mauvaise organisation aussi car ils commencent à faire entrer certaines personnes en fonction de l'île mais en articulant, du coup pas très compréhensible et nous étions tous perdus.
Le personnel est arrogant et impoli.
Although the pier was extremely busy with different boats leaving at the same time, it seemed to run efficiently. The stickers worked well and we left very promptly at 15:00 exactly! Boat was clean and arrived on time! Very smooth and enjoyable experience. Would recommend
The trip itself was nice with good outdoor areas. Maybe not a mistake of the company but a huuuuge crowd of hundreds of people at the harbour, waiting 30 min with a ready ticket to „check in“ (why this?) to hear i am wrong jettie (Katamaran) even 5 min before departure. running to other pier and got all. but crazy mass of people that made me escaping from Koh Tao to Phangan, where it was much better and more relaxed. Think twice about it, if you really need to go to Koh Tao.
also at this company i first has „to check in“ although i had my ticket already.
The cabin was incredibly loud due to a few people listening to their music and movies without headphones, at full volume. This sort of behavior is incredibly rude, disrespectful, and disturbing to all other passengers, but the staff did nothing about it.
