LD
Linda DEverything was fine, the staff was responsive and helped deliver the forgotten phone at transfer to the destination.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Samui Tour, Jan 28, 2026
PA
Palash AWe got delayed due to a missed flight from BKK. But staff was really helpful at Surat thani airport, helped us get to next ferry.
Comfortable seats in ferry and overall would recommend to families/traveling with infant.
No extra luggage charge for big bags (read it in some reviews)
Surat Thani Airport to Koh Samui, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Jan 25, 2026
SV
Steve VIt was good and clear
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Jan 20, 2026
V
Victoria 20% passengers and my wife felt sick on a speedboat, nobody warned about that
Surat Thani Airport to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Jan 12, 2026
GZ
Gabriele ZOur trip with Phantip was overall very well organized. The bus and ferry connections were smooth, and staff guided us clearly through each step. We did experience a delay with the ferry, but that was due to Seatran (a different company), so not Phantip’s fault.
One thing to be aware of: Phantip arranged onward transfers for most passengers once we arrived on the island, but we were only informed about this option at the very end, when there were no spots left. It would have helped to know earlier, so we could plan accordingly.
Overall, I would still recommend Phantip for reliable and coordinated travel — just make sure to ask in advance if you need a transfer on Koh Samui island upon arrival.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Jan 1, 2026
MC
Mark CTransfer was fine but getting onto the ferry was appalling. No crowd control, stifling heat and pushing and shoving for 2 hours trying to get on board. Most people missed their ferry and were stampeding to get on the next one 1 hour later.
Surat Thani Airport to Koh Samui, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Dec 31, 2025
V
Vijay It was very smooth operations /transfer at reasonable price
Surat Thani Airport to Koh Samui, Ferry Speedboat, Lomlahkkhirin (ลมหลักคิรินทร์), Dec 28, 2025
SA
Sally ANo told what was happening left late arrived very late. Tried to find out what was happening and was ignored. Then has paid for transfer to hotel and he dropped 2/4 passengers in the wrong hotel because he didn’t listen. Tried to leave 2 passengers in the middle of no where because he had got the wrong place. He did at least take me to the correct hotel after
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Dec 26, 2025
MS
Moritz SWe booked departure 1pm, but the lady at the pier said 2pm. 2times we Askese her. At 1pm a Ferry arrived and we asked a guy and he said that this is our ferry. We really had luck to catch it.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Dec 15, 2025
SJ
Stephan JIt worked, took quite some time (6 hours to get to the hotel on Samui) partly confusing.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Samui Tour, Dec 4, 2025