HK
Hana KAt the beginning everything seemed ok, there were only a few people on board. On departure from Bali we had 10 mins delay, which was acceptable. But once we arrived to destination (Nusa Penida, 20 mins late) we stayed another HOUR on board away from the dock waiting for God knows what. Then a small boat arrived, picked up our luggage and left to load them off directly on the sandy beach. We had to board another small boat which was supposed to do the same with us, but got stuck and started to fill with water. In the end we got one and half hour delay, wet shoes and clothes and a terrible experience.
Sanur to Nusa Penida, Ferry Standard Class, Axe Stone Fast Cruise, Jun 25, 2025
RN
Rozanno NRide was comfortable and punctual. However, the luggage was left uncovered and therefore was fully soaked wet when we arrived at the destination. Very poor service since luggage is normally covered with a tarpaulin which was not done. All clothes were soaking wet.
Sanur to Nusa Penida, Ferry Speedboat, The Angkal Fastboat, Jun 24, 2025
CW
Chris WOnly Life Vests for around half the passengers on board. Very uncomfortable especially after a sinking boat only 2 weeks ago and heavy waves in the middle of the ocean.
Also tiny boat with little space and almost no airflow.
Sanur to Nusa Penida, Ferry Speedboat, Semabu Hills Fast Boat, Jun 24, 2025
RS
Rikita SThe experience was extremely poor with 12go support being unhelpful and there being miscommunication about luggage storage. 12go didn't communicate well with service provider or the customer. The vehicle was uncomfortable with no exhaust or vents and hence no air flow. Every in the front was soaked in sweat and sleepy from lack of oxygen. Not to mention bags were wet. We were not given a warning about that
Sanur to Nusa Penida, Ferry Speedboat, The Angkal Fastboat, Jun 24, 2025
EP
Evi P30 minutes too late, very old seats and closely to the other guests. But we and our luggage made it to Nusa.
Sanur to Nusa Penida, Ferry Standard Class, Axe Stone Fast Cruise, Jun 22, 2025
MD
Marie DThey gave us a receipt with 8:30 departure time and a ticket with 9:30 departure time boat.
They sell a 30 minutes trip and it lasts 1h.
Very bad experience.
Sanur to Nusa Penida, Ferry Standard Class, Axe Stone Fast Cruise, Jun 22, 2025
JL
Jeffrey LOn time smooth trip. I'm very tall so seating not much room. Boat full
Sanur to Nusa Penida, Ferry Speedboat, The Angkal Fastboat, Jun 22, 2025
RB
Robert BComfortable boat, enjoyed the roof deck
Sanur to Nusa Penida, Ferry Standard Class, Waruna Darma Express, Jun 17, 2025
AS
Apoorv SThe journey took 30 mins but deboarding was done using multiple small boats which took more than 1 hour. Very tiring.
Sanur to Nusa Penida, Ferry Standard Class, Waruna Darma Express, Jun 14, 2025
KW
Kane WNo customer service at all
Sanur to Nusa Penida, Ferry Speedboat, Semabu Hills Fast Boat, Jun 13, 2025