BD
Bogdan DThe trip was delayed. There was no AC even though ad said there should be. Moreover everything in our suitcases was soaked in water.
Sanur to Nusa Penida, Ferry Speedboat, Angel Billabong Fast Cruise, Aug 29, 2025
M
Magdalena Boat felt like it needed some repair; captain and crew seemed to be experienced but none of the passengers felt fully safe
Sanur to Nusa Penida, Ferry Speedboat, Angel Billabong Fast Cruise, Aug 28, 2025
MD
Maria DI purchased a fast boat ticket through your platform with Semabu from Sanur to Nusa Penida.
When we arrived at Semabu’s ticket counter, we were informed that they no longer work with 12go Asia and that our ticket was not valid. We were forced to buy new tickets in order to travel.
This means the service we purchased was not provided. Therefore, I kindly request a full refund of the amount paid.
Sanur to Nusa Penida, Ferry Speedboat, Semabu Hills Fast Boat, Aug 27, 2025
MD
Manuel DThe boat departed more than half an hour late, and the trip took much longer than the advertised half hour. In total, nearly we got there nearly an hour late.
Sanur to Nusa Penida, Ferry Speedboat, El Rey Fast Cruise, Aug 27, 2025
EF
Emil FArrived 1 hour later than scheduled. Extremely crowded
Sanur to Nusa Penida, Ferry Standard Class, Axe Stone Fast Cruise, Aug 24, 2025
A
Andreas The boat left 30 minutes later as planned.
Additionally we had to wait long time to get a landing stage .
We actually should arrive 9:30 @ the harbour and finally arrived 10:30.
Our driver was waiting for 1 hour.
Additionally we did not arrive at the correct harbour.
It was just the one next to it, however big confusion nad took us a while to get connected with the driver. So 1 hour less time for the east tour on the island.
Sanur to Nusa Penida, Ferry Speedboat, Maruti Fast Boat, Aug 21, 2025
DF
Daniel FI tried to check in about 1.5hrs before departure unit they kept me waiting for half an hour without explanation: “please wait, please wait”. It turns out I have been bumped and booked into another operator (Axestone) without any consultation. I had booked Maruti because of its reputation and relatively larger boat size, so being bumped without any explanation was irksome to say the least.
Sanur to Nusa Penida, Ferry Speedboat, Maruti Fast Boat, Aug 21, 2025
LG
Leonardo GMy refund problem is not still solved
Sanur to Nusa Penida, Ferry Standard Class, Axe Stone Fast Cruise, Aug 19, 2025
RM
Ryszard MIt was a nice cruise.
Sanur to Nusa Penida, Ferry Standard, Wijaya Buyuk, Aug 19, 2025
YS
Yda SUnclear if harbour was open and operative, but with direct contact via WA we got confirmation in the morning
departure was 30 minutes late, but boat was fast and within 45 minutes direct from Bali to Nusa Penida.
Sanur to Nusa Penida, Ferry Speedboat, Angel Billabong Fast Cruise, Aug 18, 2025