AR
Anna RThe bus was 2.30h minutes late.
Nobody spoke English on the bus; there were only two stops for the toilet during a journey of over 10 hours.
Nha Trang to Hoi An, Bus Cabin 24, Thuan Hung Travel, Dec 26, 2025
JS
Jean SIn case of need, 12Go's support does not respond.
Nha Trang to Hoi An, Bus VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), Dec 24, 2025
LG
Louix GThe beds were very spacious and comfy! Would highly recommend
Nha Trang to Hoi An, Bus VIP Sleeper, An Phu Travel, Dec 22, 2025
CG
Cliodhna GThe bus was an hour late and none of the charging ports on the bus were working. We were also put in seats at the back which had no storage space for our belongings.
Nha Trang to Hoi An, Bus VIP Sleeper, An Phu Travel, Dec 15, 2025
MS
Michael SAs comfortable as it could be, spacious beds with pillow, blanket, water etc. USB didn't work for me. Road was very bumpy at points but not the entire time. Driver was late due to landslide, communication and clarity about check in could be better improved (telling people to stand outside coopmart with no other direction is not enough).
Nha Trang to Hoi An, Bus VIP Sleeper, An Phu Travel, Dec 13, 2025
AR
Annah ROverall it was a good experience — the van itself was comfortable and clean. The driving was very safe too, especially considering we drove through flood affected areas. The bus was 1hr late though, and estimated travel time was 8 hours and it ended being 12 hours. The bus was running late and ended up dropping two of us off on the highway but paid for a cab for us to get to Hoi An.
Nha Trang to Hoi An, Bus Cabin 24, Thuan Hung Travel, Dec 2, 2025
VD
Vincent DVery good ride. It was a little bumpy
Nha Trang to Hoi An, Bus VIP Sleeper, An Phu Travel, Dec 1, 2025
AW
Alan WAverage sleeper bus.
1. Was 1 hour late for departure.
2. Communication was poor and I had to contact the bus company multiple times for departure updates.
3. Bus was uncomfortable with the bed smelling.
4. 9 hours with only 1 toilet stop and no toilet onboard.
5. Very bumpy ride throughout. Driver hard breaking at times.
Will not use again.
Nha Trang to Hoi An, Bus VIP 24, An Phu Hoi An Travel, Nov 30, 2025
MS
Meryl SBus was confortable with big bed. Also lots of toilet stop (at least during the day).
Minus: people smoking in the bus. Also communication is not at the maximum regarding toilet stop and delay.
Nha Trang to Hoi An, Bus Cabin 24, Thuan Hung Travel, Nov 23, 2025
EO
Eoin OThis was a very poor experience, the bus was 35 minutes late and there was absolutely no communication from 12Go regarding the registration or that the bus was going to be late.
Due to the lateness the driver drove extremely fast, trying to make up time. This was very dangerous considering the roads were wet and it was dark.
Nha Trang to Hoi An, Bus VIP 24, An Phu Hoi An Travel, Nov 18, 2025