C
Caroline Good communication mostly. The announcement as we entered Hanoi was a little misleading as it said we would need a shuttle to the centre but we didn't.
We arrived 2.5 hours early.
I was surprised that for a journey over 12 hours, there was only one bus driver all the way. It seems too long for one person only.
Hoi An to Hanoi, Bus Lower Single Cabin, HK Buslines, Nov 22, 2025
C
Celia Very good, the driver was very nice, we had a lot of breaks on the way with clean toilets and a place to eat, the woke me up when we arrived in Hanoi, although it was 1h30 earlier than what was planned, and I had to book an hotel for the rest of my night, at 4:30am.
I forgot my raincoat in the bus and I tried to reach for the company to get it back but I don't have any answer from them ...
Overall, it was a very good experience, I could rest, the AC was perfect, blankets, space and curtains were here like on the pictures.
Thank you !
Hoi An to Hanoi, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Oct 12, 2025
BD
Baptiste DGreat cabin, thanks to the drivers that managed to get us to Hanoï despite the complications due to the storm.
Hoi An to Hanoi, Bus Cabin 24, Quang Dung Limousine, Sep 30, 2025
PE
Paula EThe man Who was during the trip on the bus, Who check the bording pass, was absolutly disgasting. He opened the cortain of my sit twice without say something, just opening. He scared me. Is unnaceptable. He didn't give us information about nothing. When we arrive to hanoi, they left us in the middle of the street, almost without time to put our shoes and I asked him about a taxi and he didnt answer me. We are not animals. TERRIBLE!!! BECAUSE OF HIM WE CHANGED AND WE ARE USING ANOTHER COMPANY TO CONTINUE OUR TRIP. It's a pity because the bus is pretty good and clean. Maybe you have to think about put pillows, real pillows because it seems you are going to sleep better than you sleep.But all of that don't care if you have workers like him.
Hoi An to Hanoi, Bus VIP 20, Sapa Discovery Travel, Sep 29, 2025
MB
Mohamed BBest driver, verry helpfull
Hoi An to Hanoi, Bus Cabin 24, Thuan Hung Travel, Sep 20, 2025
TH
Thuan HThe trip was quite comfortable with punctual service and a clean bus. Overall, a pleasant experience — I would consider using this service again
Hoi An to Hanoi, Bus Cabin 24, Thuan Hung Travel, Sep 14, 2025
EC
Emily CWaiting at the pickup area the driver just came and grabbed our stuff without saying anything and threw it underneath the bus. Linens are old, ratty, and unwashed. The bed only fits you if you are below 5' 8. And the driver seems to be a retired NASCAR driver as during the overnight portion it felt like we were racing through the highways to get to our destination. You get shake like a cocktail over night in that pod. We were told to arrive 45 minutes before and we arrived about 1:30 before. Our bus ended up leaving more than an hour before it was supposed to do show up early or they will just leave without you. Toilet was disgusting with no toilet paper. A guy spent the night puking due to the insane driving so if you get motion sick you get to go f**k yourself.
Hoi An to Hanoi, Bus VIP 20, Sapa Discovery Travel, Sep 2, 2025
MT
Michele TThe beds didn’t lay all the way down, but sat at a slight incline so it was hard to sleep with the movements. The drop off location was NOT the same as the ticket so I still had to get a car to the hostel.
Hoi An to Hanoi, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Aug 25, 2025
CG
Charlotte GFairly okay. Coach…a little tired and not all seats had everything working.
Hoi An to Hanoi, Bus Luxury, Cocovip Limousine (COCOVIP LIMOUSINE), Aug 9, 2025
IZ
Inga ZSomeone kept smoking inside the bus.
Hoi An to Hanoi, Bus VIP Luxury 22, Tan Quang Dung, Jul 17, 2025