BE
Bryan EThe website has said that it was a direct trip from hat Yai to donsak directly, then take the boat from donsak to samui.
The estimated time of arrival was around 16.30.
Turns out we took a long way around Surat Thani town. Then from there switched from a bus to a minivan with a 30 minute waiting time, only to arrive to samui at around 18.30.
The complaint is for the bus stop to Surat not to be mentioned in the trip itself, as well as the extra waiting time.
Please consider putting that 1 stop at Surat on 12Go.
Hat Yai to Koh Samui, Bus Bus + Ferry, P Plus Express (P Plus Express), May 8, 2026
MP
Margaret PThe van was on time, the driver was courteous, and we got to the ferry just a few minutes before it was ready to leave. Overall the connections were great and we got to where we wanted to go with a minimum of effort.
Hat Yai to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Nov 12, 2025
OA
Orane AVéhicule overload for both trip. I was literary holding the luggage in the back thanks.
Hat Yai to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Oct 10, 2025
CD
Carlo DNice trip well organized
Hat Yai to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jul 26, 2025
M
Michal Not good when I arrived to samui there were just scammers around, I thought this is for bus terminal
Hat Yai to Koh Samui, Bus Intercity, Nakhonborrikarn (นครบริการขนส่ง), Mar 18, 2025
YY
Yan YBoarding gate had some clearance issues, but other than this, it was a smooth flight
Hat Yai to Koh Samui, flight Economy, Bangkok Airways (บางกอกแอร์เวย์ส), Jul 25, 2022