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From Hat Yai Nominatee Tour to Penang by van

09:00
Hat Yai Nominatee Tour
13:30
Butterworth Bus Terminal, Penang
3h 30m
Instant
09:00
Hat Yai Nominatee Tour
14:00
Komtar New Asia Travel, Penang
4h
Instant
12:00
Hat Yai Nominatee Tour
16:30
Butterworth Bus Terminal, Penang
3h 30m
Instant
12:00
Hat Yai Nominatee Tour
17:00
Komtar New Asia Travel, Penang
4h
Instant
15:00
Hat Yai Nominatee Tour
19:30
Butterworth Bus Terminal, Penang
3h 30m
Instant
15:00
Hat Yai Nominatee Tour
20:00
Komtar New Asia Travel, Penang
4h
Instant

From Hat Yai to Penang by van

15:30
Hat Yai
20:00
Komtar, Penang
3h 30m
Instant
18:25
Hat Yai
08:40
Komtar, Penang
13h 15m
Instant

From Red Planet Hotel to Penang by van

08:30
Red Planet Hotel, Hat Yai
13:30
Butterworth, Penang
4h
Instant
 
08:30
Red Planet Hotel, Hat Yai
14:30
George Town, Penang
5h
Instant
 
11:30
Red Planet Hotel, Hat Yai
16:30
Butterworth, Penang
4h
Instant
 
11:30
Red Planet Hotel, Hat Yai
17:30
George Town, Penang
5h
Instant
 
14:30
Red Planet Hotel, Hat Yai
19:30
Butterworth, Penang
4h
Instant
 
14:30
Red Planet Hotel, Hat Yai
20:30
George Town, Penang
5h
Instant
 

Passenger reviews out of total 1,575 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Sep 18, 2018
van Regional, New Asian Travel
★★★★☆
Good trip, old van but driver was good and drove me to my hotel in Georgetown which was new and quite hard to find. Older driver in his 50s with a moustash and red rimmed glasses. He was very good and drove well, all in all a good trip and cheap.
Sep 1, 2018
van Regional, New Asian Travel
★★☆☆☆
Agence and first contact with agence was good But driver was very crazy. Don't speak english (no explanation for border passage) And we are not sure that the point of drop off to be the one that was written on the ticket Agence ok, but drivers not ok
Aug 1, 2018
van Regional, New Asian Travel
★★★★☆
Nice service.
Jul 25, 2018
van Regional, New Asian Travel
★★★★☆
Rather spacey van, enough leg room to be comfortable. Driver didn't speak any English but the different checkpoints at the border crossing went very smooth anyway. Would definitely recommend again. However, the departure time is wrong. It is 09:30, not 09:00 as stated on the 12go ticket.
Jun 21, 2018
van Regional, New Asian Travel
★★★★☆
trusted and on time. thankyou
Jun 19, 2018
van Regional, New Asian Travel
★★☆☆☆
So terrible,dont know whos wrong here,but the tour cannot find my booking,but then they arrange for me to go with private car
May 25, 2018
van Regional, New Asian Travel
★★★☆☆
The driver tail-ended a truck, didn't stop to check the damage nor apologize to the passengers. He proceeded to drive recklessly and did not provide bathroom stops along the way. We did arrive on time and was picked up at a reasonable hour .
Apr 13, 2018
van Regional, New Asian Travel
★★★★★
Everything perfect!
Apr 10, 2018
van Regional, Jolly Travel
★★★☆☆
The driver was terrible. We got picked up at Red Planet Hotel. Driven around the block to a travel agency that filled in an insurance form and waited another hour. The van finally arrived. The driver not friendly. Picked up other passengers along the way as well as his dinner at the markets. But the driver was addicted to Facebook. Every set of lights he was messenging. While driving was constantly on his phone and Facebook. Even watched a video while driving. The police pulled him over for some reason. At the border, he stopped the van opened the side door and just stood there and said nothing. None of us knew where to go. Eventually he pointed in the direction of where the door was. The driver not friendly and a very dangerous driver while on his phone and Facebook.
Apr 8, 2018
van Regional, New Asian Travel
★★★★★
The trip was very smooth and convenient. Departure time: Is actually at 9:30 am, not at 9 as mentioned on the booking. 12Go and the operator should double check and update times accordingly to avoid a too early arrival. Bus: was a spacious minivan, with one row less than usual, resulting in a lot of leg-space which is awesome for tall people. Ride: was quick and without an interruptions, sometimes the driver was a bit too fast, but he knows his business and still managed to drove save. Border passing: no waiting queues, overall it didn't took longer than 20 minutes, there was no bus change. On Malaysian side you have to take all of your luggage with you.
Mar 26, 2018
van Regional, New Asian Travel
★★★★☆
Trip was fine except the driver drove the entire journey with his foot on and off the accelerator pedal every few seconds, it made me feel quite sick and I was relieved to get off. This style of driving also wastes a lot of fuel. Apart from this the journey was good. Thanks.
Mar 16, 2018
van Regional, New Asian Travel
★★★☆☆
Little rough in four wheel drive
Feb 23, 2018
van Regional, New Asian Travel
★★★★★
Didn't have any issues with that trip.
Feb 18, 2018
van Regional, New Asian Travel
★★★★★
Good
Feb 12, 2018
van Regional, New Asian Travel
★★★★★
The first time using 12go asia. The process was smooth.
Jan 14, 2018
van Regional, New Asian Travel
★★★★☆
Overall the objective of the tour was successful. The departure time we were told onthe invoice was 11:45 am and it was actually 12:30 pm daily. The site was incorrect for the departure time. The transportation was also not a bus as advertised and but a minivan
Dec 20, 2017
van Regional, New Asian Travel
★★★★☆
Baik, mau jemput kami di hotel. Perjalanan menyenangkan. Driver kurang ramah & tidak suka bicara.
Dec 11, 2017
van Regional, New Asian Travel
★★★★☆
Driver on Thailand side of border is confused as which van we are supposed to transfer on Malaysian side. Somebody had to call your office
Dec 3, 2017
bus Express, Billion Stars Express
★★☆☆☆
After long consideration, I decided to give it 2 stars (initially 3). I booked my departure time at 245pm. But no one told me if it's Thailand time or Malaysia time. I wanted to call the agent, Billion Star express but the hotline number stated in Confirmation letter is not valid. I decided to go to the boarding point to check out earlier. However, the address seems unclear and I couldn't locate it. Hence I walked into another tour agency nearby. They were kind enough to look for the number to call. Hence, I would suggest one to call up Billion Star to confirm the exact pickup point before making the booking. The number which I searched online previously enable me to connect to their staff in Malaysia. They said will call back but never pick up my call after that. This is really frustrating especially when you are really lost and helpless. The departure time supposed to be 245pm. However, it was delayed till almost 4pm. Despite the delay, we managed to get out from custom smoothly. Due to few car accidents encountered along the way, the driver decided to stop by at Gurun R&R. And he subsequently asked me to board another van as they were heading to the same destination. I was again frustrated by the slight delay of the departure due to waiting of another 2 passengers. But luckily the driver agreed to drop me at the place which is much closer to my home. Hence I really appreciate the flexibility. In the end I was 2.5hours behind my arrival time. My booking of early departure time becomes meaningless. Overall, the 2 stars is to rate the bus company who does not provide clear communication on the time, pickup point and their hotline number (which I wonder it's 12go or the bus company's onus to update them in the confirmation letter). Besides, I do not have further comment on the driver apart from what has been mentioned above.
Nov 21, 2017
van Regional, Satun Pakbara Speed Boat Club
★★★★☆
When we arrived at the mentioned at Voucher pick-up point there was completely rude and unpolite individuum which forwarded us to different point nearby - K.A. Travel (or similar) Here was a different picture - we were allowed to drop our bagagge for 2 hours, places to seat, toilet. We also had non-standard baggage - guitar in hard case. It was boarded without problems as well Driver was a young guy who thought how to save some money, instead of how to carry passengers safely. He drove out of highway and performed crazy quick driving through 2 cities. We assume, just for saving some money for highway tolls in Malaysia. It was really dangerous and non-acceptable driving.
Nov 13, 2017
bus Express, Billion Stars Express
★★☆☆☆
Place on the ticket isn't correct, the is no bus station there. We've spended an hour runing all over the street to find company we travel with. If we had no time for searching we would miss the bus.
Nov 11, 2017
bus Express, Billion Stars Express
★★★★★
This time they give me a good service.
Nov 7, 2017
van Regional, New Asian Travel
★★☆☆☆
Very rude van driver on 6-November-2017 12.30pm Hatyai - Penang trip. No respect to van passengers. Need more customer friendly drivers.
Oct 26, 2017
van Regional, Satun Pakbara Speed Boat Club
★★★★★
It was my first time using 12Go service. I highly recommended this service both 12Go and Satun Pakbara Speedboat Club. I got off the wrong connection stop, made a call the speedboat club. They called me back with a well English spoken representative and resolved the situation within 15 minutes. I also praise 12Go staff for returning my missed call, out of office hours. It was early in the morning when I called and their office hours doesn't start until 10. I'm impressed with their services and problem solving attitude. Thank you for being a great assistance to travellers.