ME
Marta EEverything ok
Surat Thani Airport to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 23, 2026
AB
Anna BWe booked an Express Ferry / catamaran from Surat Thani to Koh Samui, which was supposed to get us to Koh Samui at around 7:30 PM. Unfortunately, the experience was completely different from what we paid for.
First, the departure kept getting delayed. The ferry was first supposed to leave at 7:00 PM, then 7:30 PM, and eventually only left shortly after 8:00 PM. Even worse, it was not an Express Ferry or catamaran at all, but a huge car/truck ferry. The journey then took more than two hours.
This meant that we arrived on Koh Samui much later than advertised and much later than expected. What was especially frustrating was that nobody at the pier properly explained the delays or the change of ferry. There was no clear information, no assistance, and nobody seemed to take responsibility for the situation.
We booked and paid for a specific type of transfer and did not receive the service that was advertised. Overall, a very disappointing and frustrating experience. I would definitely not recommend this service unless the company improves its communication and actually provides the transport that customers have booked.
Surat Thani Airport to Koh Samui, Bus Express, Raja Ferry (ราชา เฟอร์รี่), Aug 21, 2026
EZ
Eli ZThe hotel transfer literally didn’t wait for us
Surat Thani Airport to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Aug 21, 2026
KC
Kenny CQuite easy and smooth. Only the ferry was a bit crowded and little delayed.
Surat Thani Airport to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 20, 2026
BV
Brian VThe website took time to work it out. Once booked the experience to connect to the bus and ferry was excellent. I have to say that one of the serving staff in the ferry shop was very arrogant and could benefit with some training.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, 12Go Bus (12Go Bus), Aug 17, 2026
MK
Mihael KEasy, on time. Everything as planned.
Surat Thani Airport to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Aug 16, 2026
GP
Gaston Pvery good organization , it's fluid and smart
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Aug 15, 2026
NA
Nikolai AIt smelled really Bad from the toilet, the whole Transport.
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Aug 14, 2026
AP
Adam PFantastic and easy to use
Surat Thani Airport to Koh Samui, Bus Bus + Ferry, Phantip 1970 (พันทิพย์ 1970), Aug 14, 2026
FA
Farah AEverything was perfect except for the driver on arrival in Koh Samui... he drove right past my hotel without dropping me off, and when I told him to stop, that it was my hotel, he said later... In the end, I wasted an hour dropping everyone off even though my hotel was the first stop.
Surat Thani Airport to Koh Samui, Ferry Ferry + Van, Samui Tour, Aug 13, 2026