C
Christian The train is ok, but older. The shared toilets are not nice.
Hanoi to Hue, Train #SE3 VIP Sleeper 4x, NewLivitrans Express, May 8, 2025
BH
Bernd HVery Good Service. We were accompanied to the train. We got beverages for free.
Hanoi to Hue, Train #SE3 VIP Sleeper 4x, Charmy Express, May 5, 2025
NN
Nyi NDefinitely false advertisement. Unlike from Pictures, we got a cabin just the same as normal one which is 50% cheaper. Nothing makes me feel like that’s a VIP cabin. Only the tickets and blankets have New Livitran Logos and everything the same. Unfortunately they forgot to change my bedsheets too, the other 3 beds had changed. They advertised as VIP just to get more foreigners and the worst thing is the stuff doesn’t help us with baggages while they help every other passengers both on arrival and departure just because we are asian and they thought we are Vietnamese. They don’t even look at us eye to eye. Every other Vietnamese we met during our trip are very friendly and helpful, even the Grab driver are polite but this is worst experience and I had during transportation. Just take Sleeping Bus or Normal Viet Rail 4 bed cabin. Not worth the price!
Hanoi to Hue, Train #SE19 VIP Sleeper 4x, NewLivitrans Express, Mar 8, 2025
MK
Mrs KThe train carriage itself was grubby, and shoddy and definitely didn't warrant the VIP class. You don't get a welcome drink, there's no special area for check on-you are sat in the hotel reception. The staff were very friendly though. Don't buy this journey, it's no better the Vietnam Railways standard carriages.
Hanoi to Hue, Train #SE19 1st Class Sleeper, Laman Express, Jan 20, 2025
AW
Amanda WThe service was very reliable. Easy to find, book in and escorted to your cabin. The cabin was clean and laid out with a personalised welcome note, numerous snacks, drinks and a breakfast box. Downside is the beds are not comfy, the train is so noisy, sleeping is not high on the agenda. Altogether an OK way to reach alternative destinations but you will not be refreshed.
Hanoi to Hue, Train #SE19 VIP Sleeper 4x, Laman Express, Aug 21, 2024
MJ
Matthew JAll fine - and outstanding help from the woman in charge at Hotel Mango in Hanoi, who went out of her way to help me recover a phone I’d lost on the way. (Thank you so much again for this help.) Having such an excellent speaker of English and communicator in general is hugely helpful.
Hanoi to Hue, Train #SE19 VIP Sleeper 4x, Laman Express, Jun 23, 2024
BG
Ben GIt was nothing special, quite cramped and the rooms were fairly hot. Only snacks provided, personally I would go by bus or air instead.
Hanoi to Hue, Train #SE19 VIP Sleeper 4x, Laman Express, May 13, 2024
JG
James GCarriage, compartment and definitely the toilet had seen better days. "VIP"? Not one bit.
Hanoi to Hue, Train #SE3 VIP Sleeper 4x, NewLivitrans Express (SONG HONG RAILWAY TOURIST SERVICES COMPANY LIMITED), Apr 17, 2024
HM
Hannah MThis is a really good option for travelling from Hanoi to Hue, it was well organised and pretty comfortable for a train bed! There was a good selection of free things in the room and the food cart came round pretty regularly. It was on time and the toilets were clean, give it a go!
Hanoi to Hue, Train #SE19 VIP Sleeper 4x, Laman Express, Apr 3, 2024
BM
Bianca MCould’ve been worse. Any 14h train ride I feel wouldn't be ideal, especially when you’re on the top bunk and you can barely see out the window. The beds weren’t soft beds (by Vietnam standards anyway) they just felt like hard mats but was able to get sleep anyway. Toilets were filthy. Make sure you bring your own toilet paper. Staff weren’t that helpful helping you board like they say they would but they do alert you when it’s your stop. Overall, a very average experience and definitely the maximum amount of time I would take the train.
Hanoi to Hue, Train #SE7 1st Class Sleeper, Vietnam Railways (Đường sắt Việt Nam), Mar 23, 2024