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Eviatar SVery Unpleasant Experience with Phantip 1970
At 7:30 in the morning, the woman at the Phantip 1970 ticket desk demanded an extra 300 baht for my suitcase, even though a clearly visible sign stated that only luggage over 20 inches required an extra fee. My suitcase was smaller than that, but she didn’t even look at it. Instead, she began yelling at me and my girlfriend and insisted we pay.
What made it worse was that she deliberately tried to cover the sign with a piece of paper so we wouldn’t notice that we were actually exempt from the fee. It felt like extortion, and the aggressive, dishonest behavior was completely unacceptable. I strongly advise others to be cautious when dealing with this company.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), May 7, 2025
BA
Bruno AUSB Chargers do not work on the bus. Nobody can charge the phone
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), May 2, 2025
KH
Knud HDrive was courtesy. Shocks need to be replaced
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 30, 2025
ZK
Zahar KThe bus was old and damaged, the AC water dripped from the ceiling. The AC didnt work and the bus was too hot and too loud. The bus broke 30min before the destination and had to wait for another bus.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 26, 2025
T
Thais Everything ok, the bus was comfortable, drive polite and the ferry organised.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Apr 1, 2025
BC
Brian CComfortable bus, nice road side stop, friendly staff. Everything ran on time and smooth.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 6, 2025
SA
Sonya AWe arrived at the bus station. We found the same window in the app (you go in, turn right and the very last window). They checked the amount of luggage and put stickers on our clothes with the inscription "Samui". They told us which platform our bus was on. The bus driver was polite, he loaded all our luggage himself. We chose our seats ourselves. The ride was good, the driver was experienced. We stopped at small stops and one 20-minute stop for lunch. The air conditioning was working hard, but we had warm clothes with us. We arrived at the port, a woman came in and gave us boarding passes for the ferry. We went into the port, showed our tickets and went on the ferry. Everything went great.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 22, 2025
JM
Junias MSeats are good but it is to cold in the Bus.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 22, 2025
PS
Pranav SThanks
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 3, 2025
MH
Michael HThe bus suspension was dreadful, it rocked to fro even on a straight motorway. The suspension needs to be investigated.
Phuket to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Sep 13, 2024