MA
Maisie APros: you can very easily spot the bus. A unique experience for sure! It stopped twice on the 7-8hr journey for a good amount of time for food/toilet. Reasonably comfortable and good length to stretch legs out, plus privacy curtains.
Cons: we arrived about an hour late. Air con wasn’t very strong - only one outlet for 2 people in a cabin.
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), May 20, 2026
KW
Kelly WThe bus was an older version of the photos. Bus from Hanoi to Sapa was great, however this return bus was run down and had multiple broken parts for each “bed”. The driver was also quite scary & I did feed this back to the company. Overall was ok. Positive: Bus was on time
Sapa to Hanoi, Bus Lower Single Cabin, HK Buslines, May 20, 2026
AW
Anja WSafe driver, clean bus, stops are well spaced out, comfortable seats/beds.
Sapa to Hanoi, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), May 19, 2026
VK
Venkat KTyre puncture and delay by 1 hr, it was the most comfortable best bus
Sapa to Hanoi, Bus VIP 24 Upper, S Trip, May 18, 2026
VT
Veronique TWe stopped at a restroom only one time, that fine for me for a 5h30-6h of drive BUT my only concern is that we had to paid to use it...?
Sapa to Hanoi, Bus Single Cabin, Sao Viet, May 15, 2026
CB
Clothilde BA very reliable and trustworthy operator. Communication was great and efficient. They helped me modify my travel date and arranged pick up and drop off at the right location and on time. Highly recommended!
Sapa to Hanoi, Bus VIP Limousine 11 Random Seat, Sapaking Limousine, May 12, 2026
CM
Camilo MDeparture time was 30 minutes earlier than advertised.
Sapa to Hanoi, Bus VIP 24 Upper, S Trip, May 8, 2026
NG
Nikhil GThe driver and the other staff needs to be more active and helpfull. As the people comes all around the world they get confused for the things which they dont understand so tje staff needs to be more helpfull. There was no water bottle in my cabin and the tv screen was not working as well. The food was not allowed not mentioned before. There is a toilet in the bus but was not mentioned on 12go site. The bus was really nice and clean and reached on time. Way better that train travel in my opinion and much cheaper.
Sapa to Hanoi, Bus Lower Single Cabin, Sao Viet, May 2, 2026
JB
Justin BDriver was awesome, got a flat tyre and he pushed on changing it like a legend to keep us moving.
Sapa to Hanoi, Bus Limousine, Sapa Express, May 2, 2026
MR
Mark RSapa office and staff were great. Bus departed on time but didn’t take us to the correct drop off point in Hanoi.
Sapa to Hanoi, Bus Lower Single Cabin, Sao Viet, May 1, 2026