MS
M SBooked a cabin bus but got switched to a sleeper bus (refunded fairly). No WiFi despite it being advertised with a password provided. Sleeper seats are narrow, and the decor doesn’t match the listing photos. Advertised details didn’t quite match reality.
Sapa to Hanoi, Bus VIP 22, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 13, 2026
CM
Caitlin MThe organisers communicated well when I arrived to the pickup spot letting me know of the check in process and etc, the bus was on-time, the bus was clean, along the trip the driver communicated with us clearly and as necessary. Hoooray!!
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jul 12, 2026
EH
Emmanuel HThe bus was on time. The cabin and toilet were is incredibly clean. Ho Chi Minh would be proud. And it was very simple to change our time to earlier. Thank you.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jul 12, 2026
I
Ilias Driver talking too much and too loud.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jul 10, 2026
BS
Bo SWorst bus ever. We laid in the back directly on the moter in a row of four people with no AC. It gpt so hot and worm, that it was unbearable
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 6, 2026
M
Mary We didn't know the sleeper bus lower bunks would not have a window. This was very difficult for a day trip. We also didn't have USB-C ports for charging. Besides this, the bus was clean and quiet.
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 6, 2026
MS
Maximilian SExcellent cabins and comfort - my only suggestion would be you don’t need to announce the bathroom break stops overnight on a sleeper bus so loudly. Woke me every time.
Sapa to Hanoi, Bus Upper Single Cabin, HK Buslines, Jul 5, 2026
AS
Adam SI would give 5 stars but the sleeper beds are not for people taller than 170 cm. Also a sitting option would be nice, not just lying down
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jun 29, 2026
AP
April PThe final destination is not 114 Tran Nhat Duat. The voucher that they emailed us is 110 Tran Nhat Duat. Eventually they changed to 16 Tran Nhat Duat on the spot. So many misunderstanding because nobody speaks English. We got yelled at when we did not got off at 16 Tran Nhat Duat because of some miscommunication. Not a good experience but the bus is comfortable.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jun 28, 2026
CS
Cymae SThe sleeper bus is clean. However, we left Sapa for Hanoi almost 30 minutes late. Then, I thought the bus will directly arrived in one place in Hanoi, but there were two stops where other passengers alighted. Also, it was indicated on the confirmation email that passengers can avail pick up from the hotel in Sapa within 3km radius. Yet, the agent I communicated with just said that I should go directly to their office in Sapa.
Sapa to Hanoi, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 26, 2026