Left 45min late from Sapa. I booked with Sapa ethnic travel but it was operated by SaoViet. The bus was comfy (VIP cabin) but broke down on the highway about 1h before reaching Hanoi. The crew didn’t speak English and couldn’t update us on what was happening. Got pieces of info here and there but not much. After 45min another bus picked us up and we had to share cabins as that bus was already occupied. Eventually arrived at Hanoi 2.5h late. I asked for a financial compensation but so far no feedback.
Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Dec 3, 2023
It was a nice exprrience, the bus was good, and the stuff nice. Ot went all ok.
Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Dec 1, 2023
Bus left 30min too late, passed many stops for packages and took longer than expected in total (excluding the delay). There was a shuttle for
12Go pickup point to the real pickup point in Sapa, which happened to be close to our hotel. Communication with person at the pickup point was bad
Given the range of other possibilities, would not recommended this one.
Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Dec 1, 2023
The ride was good. But we wish the driver did not smoke cigarettes while driving.
Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Nov 26, 2023
Bus left a bit later, but arrived on time. We got dropped of where we wanted and not too many crazy pickups or anything. Bus driver drove reasonably safe.
Sleeper seats were okay. But I don't think you want too be much taller dan 1.80 for these.
Very good value for money overall.
Bus Sleeper, Sapa Dragon Express (Sapa Dragon Express), Nov 23, 2023
The bus was not very clean and the driver was not helpful for the luggage ,
Bus Sleeper, Sapa Dragon Express (Sapa Dragon Express), Nov 18, 2023
Bus driver was on time! We stopped 2 times for a toiletbreak and we arrived earlier than expected! The bus however was not very clean, there was a used chewinggum on the wall next to my ‘bed’ and there were nails on my bed…. Overall it was a good experience but cleanliness could’ve been better.
Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Nov 17, 2023
Firstly, it was operated by a different company that we bought the tickets for. We also had to change buses in Lao Cai, which was not mentioned in the ticket. Second bus was very dirty without working toilet. Blankets were smelly and overall the quality of the bus was not good.
Bus VIP Luxury 22, Duc Duong Bus, Nov 14, 2023
I love the bus, it's super lovely and we arrived in Hanoi on time!
Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Nov 12, 2023
The driver was not very good, he made sudden movements continuously and honked his horn every minute. This didn't let us rest too well.
The USB not woks.
On the other hand, the bus left on time (it even waited at the exact time for us) and we arrived 45 minutes earlier than expected in Hanoi.
Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 8, 2023