BS
Bo SWorst bus ever. We laid in the back directly on the moter in a row of four people with no AC. It gpt so hot and worm, that it was unbearable
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 6, 2026
M
Mary We didn't know the sleeper bus lower bunks would not have a window. This was very difficult for a day trip. We also didn't have USB-C ports for charging. Besides this, the bus was clean and quiet.
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jul 6, 2026
MS
Maximilian SExcellent cabins and comfort - my only suggestion would be you don’t need to announce the bathroom break stops overnight on a sleeper bus so loudly. Woke me every time.
Sapa to Hanoi, Bus Upper Single Cabin, HK Buslines, Jul 5, 2026
AS
Adam SI would give 5 stars but the sleeper beds are not for people taller than 170 cm. Also a sitting option would be nice, not just lying down
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Jun 29, 2026
AP
April PThe final destination is not 114 Tran Nhat Duat. The voucher that they emailed us is 110 Tran Nhat Duat. Eventually they changed to 16 Tran Nhat Duat on the spot. So many misunderstanding because nobody speaks English. We got yelled at when we did not got off at 16 Tran Nhat Duat because of some miscommunication. Not a good experience but the bus is comfortable.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jun 28, 2026
CS
Cymae SThe sleeper bus is clean. However, we left Sapa for Hanoi almost 30 minutes late. Then, I thought the bus will directly arrived in one place in Hanoi, but there were two stops where other passengers alighted. Also, it was indicated on the confirmation email that passengers can avail pick up from the hotel in Sapa within 3km radius. Yet, the agent I communicated with just said that I should go directly to their office in Sapa.
Sapa to Hanoi, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 26, 2026
ND
Nathanj DThey said they sent me an email about my bus leaving 15 minutes early. Yet I was never sent the email. Meanwhile there was a bus leaving at my original time with only 3 people on it to the same place. Staff were rude, ripped my bag off my back. Taken many buses in Vietnam and none were even close to this bad.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jun 24, 2026
MM
Marella MWhile the journey was on time, there was no Internet connection for the full duration of the 7hour journey. It made it feel very long.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jun 23, 2026
AB
Auxane BSmell so bad. It was horrible. And no USBC for charge the phone.
Sapa to Hanoi, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Jun 21, 2026
RG
Rebecca GSpacious bunk sleeper. When arriving in Hanoi, I arrived early 5.30am but able to have free drinks and snacks are waiting area for few hours for my next bus to Cat Ba and toilet was very clean. I'll definitely use their service again!
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Jun 20, 2026