CB
Catherine BI received a text 6 hours before the bus was due to leave, saying that the departure time was now 4.30pm, not 6.30pm. I replied asking a question but no one got back to me.
I then got a further message just before 4pm, asking where I was. The driver/staff were rude on arrival and wouldn’t put our luggage under the bus and insisted it when in our cabins:beds with us! Luckily the bus wasn’t full, as the one nice member of staff agreed that we could move it later.
The rude member of staff also kicked my husbands foot, as he had it out in the aisle (he’s 6ft 4) to tell him he couldn’t have his foot in the aisle.
We arrived at the wrong bus station at 4.30am, so 1.5 hours early, so we couldn’t check into our hotel. All in all, it was a terrible journey.
Hanoi to Hue, Bus CABIN VIP DOUBLE BED, HTX Van Tai 277 (HTX Vận Tải 27-7), Mar 23, 2026
MM
Martine MTo be improved
Hanoi to Hue, Bus Cabin 24, Thanh Trung Travel, Mar 22, 2026
CA
Charles ANo organisation nor infirmations about the trip, the stops. No bottle of water provided during the trip. Toilets were apparently very dirty with pee in bottles in the sin of the bus.
First and last time
Hanoi to Hue, Bus Sleeper 38, Queen Cafe Bus (Queen Cafe Bus), Mar 18, 2026
ZM
Zarina MThe bus stank really bad, the blankets smelled, there were frequent stops, but not for passengers. автобус тронулся во время
Hanoi to Hue, Bus Limousine 24 Sleeper, Duc Thinh Limousine, Mar 13, 2026
SW
Samantha WThe bed was uncomfortable and very dirty, strong smell of smoke as the bus driver smoked in the driving seat.
Hanoi to Hue, Bus Cabin 24, Thuan Hung Travel, Mar 7, 2026
M
Matthias No English speaking staff on the bus.
Most toilettes during breaks disgusting.
Somebody was smoking during the ride.
Bus was clean and and generally ok.
Pick up from hotel was late.
Hanoi to Hue, Bus Cabin 22, QH Discovery Travel, Mar 6, 2026
EG
Elisabet GGood bus but the driver was very aggressive and mean. He wanted us to move seats to the back to let other people he knew in ours.
Hanoi to Hue, Bus Cabin 32, Camel Transport, Mar 4, 2026
LZ
Luca Z32 royal sit. Not the super luxury cabine but It was cheap and confortabile. Very good experience. Quite clean. Perfect in time.
Hanoi to Hue, Bus Cabin 32, Camel Transport, Mar 2, 2026
SL
Samuel LThe beds and sleeping areas we're quite comfortable and air conditioned. It wasn't clear that we would be doing a shuttle bus to the main bus which confused me on the arrival time. The drivers were talking a lot during travel which made it a little bit difficult but they either quietened at 11pm or I just feel asleep.
Hanoi to Hue, Bus Lower Single Cabin, HK Buslines, Mar 1, 2026
MO
Monica OIt was the most unsafe driving I’ve seen. I thought we would crash and have an accident for sure, I have no idea how I made it alive rO my destination
Hanoi to Hue, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Feb 28, 2026