JI
Javiera IMy backpack was completely wet when the gave it back to me. They said because it was raining. That shouldn’t happen in a bus. Also we started one hour later
Hanoi to Da Nang, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Feb 10, 2026
V
Viktoriia Departure was 1 hr late.
Also they drop us off in Hui (90 km far from Da Nang ) and driver was telling that another bus will come in 10 min . But we waited in total 2 hr from 6am till 8 am . Which we suppose to arrive to Da Nang at 8:30 as per schedule
So we were forced to order taxi, otherwise we won’t have enough time for our planed activity
Hanoi to Da Nang, Bus Upper Cabin 24, Thuy Ngan Limousine, Feb 1, 2026
KG
Konrad GBus was quite new and very cosy, but unfortunately drivers were not helping at all to get rest with honking, hard breaking, speaking on the mobile almost half of the night, or ignoring his alarm which was ringing for 1,5h in the middle of the night.
Hanoi to Da Nang, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Feb 1, 2026
LP
Linda PThere was a bit of confusion around the departure time but communication was good regarding my questions.
Hanoi to Da Nang, Bus Lower Single Cabin, HK Buslines, Jan 31, 2026
TK
Temir KI hadn't had any experience in traveling on this sort of bus before however it was memorable. We had to be borded near Opera house but it was in renovation and there were no room around to find a parking lot for bus. So, the company called a taxi to get us on a new bording place. In case of that we were late but not for too much. Staff was polite and helpful by the way. Bus's clean and comfortable.
Hanoi to Da Nang, Bus Cabin 24, Thuan Hung Travel, Jan 24, 2026
SV
Soua VDisorganized. Other then that it average.
Hanoi to Da Nang, Bus VIP 32 Cabin, Queen Cafe Bus (Queen Cafe Bus), Jan 23, 2026
PH
Paul HIt was my first time getting a sleeper bus so wasn’t sure what to expect but it was great, very comfortable, private berth, bathroom on board although it wasn’t easy to keep clean with all the movement, they should advise people when they are boarding approximately when the stops are so they can plan bathroom breaks or food opportunities to give them some idea that’s the only advice I’d offer
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Jan 17, 2026
MB
Mark BGreat communication when I did have a problem, it was sorted within an hour
Hanoi to Da Nang, Bus Upper Single Cabin, HK Buslines, Jan 16, 2026
CN
Claudia NReally good experience overall. Great communication. Pick up and departure on time. Arrival slightly delayed because the driver stopped a couple of times to speak on the phone, not sure what the issue was. Only issue I would say is that needs to be clear beforehand how many breaks will happen during the trip as we had a trip of 14 hours and only 1 pee break, which made us all feel very uncomfortable.
Hanoi to Da Nang, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jan 8, 2026
R
Russell It was ok. I got another bus company from Da Nang to Hanoi and it was a better experience than this Queens bus.
Hanoi to Da Nang, Bus Cabin 22, Queen Cafe Bus (Queen Cafe Bus), Dec 31, 2025