IM
Ina MThe driver arrived later than the appointed time. He was 15 minutes late. We were supposed to arrive at our final destination at 3:00 PM, but we ended up arriving at 3:30 PM. Along the way, I picked up other passengers and dropped them off near the hotels. I started writing to support. They only wrote back, "Sorry." But you're the one who's sorry. I had all the events scheduled. Then the driver started taking pictures of me and telling other passengers that I was picky. (He was late and delayed my trip, and I'm also picky.) He sat the girl down next to me on the seat. He placed one suitcase between our legs and the second one on top of her knees. And this suitcase was in front of her face.
Da Nang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Aug 4, 2026
JB
Joan BReally reliable service
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 3, 2026
MS
Margaret SExcellent experience! Friendly and helpful staff. Bus was on time and very clean. I appreciate having people not wear shoes on the bus. The driver was careful and safe. I arrived in Hoi A relaxed after a pleasant ride. I would use this company again!
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 3, 2026
JS
Jessica SI had booked a shuttle for 12:00. At 11:00, the driver message me to ask where I was. I told him I was at my hotel. He sent me several messages expressing his dissatisfaction, saying I was supposed to be at the train station 30 minutes before departure and that I wasn't there; he was waiting for me. I arrived at the train station at 11:30. I have proof of our messages.
He was not happy; no smile, no words,no Hello, no goodbye or thank you. Throughout the entire journey, he was talking on his phone, on Facebook, and making sudden stops. Bad experience with this driver.
Da Nang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jul 28, 2026
LR
Leonard RThe trip was very comfortable without any issues.
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 22, 2026
BN
Bence NThe driver didn’t stick to the pick up time, i’ve just got a random message on whatsapp telling me that he is ready to pick me up. 1.5 hours earlier than the pick up time.
Da Nang to Hoi An, Bus Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), Jul 20, 2026
HR
Heather ROwner was very attentive , messaged us as soon as we arrived in the airport and stayed texting throughout offering suggestions of activities and recommendations of local tailor shops as we had said we were interested in these.
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 18, 2026
HL
Hazel LThe bus was so lovely and clean and very professional service offering water and the driver was very safe. - HIGHLY recommend!!!
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 17, 2026
D
David Comfy smooth ride
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 8, 2026
SH
Sophia HI had maximum comfort, everyone was very friendly and helpful - can recommend 10/10
Da Nang to Hoi An, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Jul 2, 2026