GB
Guus BOur pick up from the hotel was 45 minutes late. Of course we missed all connecting busses. Even the later busses were also delayed. After contacting service desk at Siamese Trans, employee Path helped us very generously with the rest of the trip. We were welcomed in Ranong busterminal with our names on a welcome sign and were accompanied tightly and very fast to Ranong pier and the ferry.
من خاو سوك إلى كوه فيام, شاحنة Van + Bus + Taxi + Speedboat, Siamese Trans, ٠٢/٠٣/٢٠٢٦
A
Anette The driver was 30 Minutes too Late. He was very, very tired and fighted against sleep. We arrived at the Pier to Kho Payam at 11:30 and should have arrived at 13:40 on the Island Kho Payam. But the driver told us, that we habe to take the speed boat at 14:30 and we Had to wait 3 hours for the boat.
We asked at the Pier Counter and we had to buy Tickets!!! Allthough we payed for them by booking at 12go.asia. So we payed dobble for the Boat Tickets!
من خاو سوك إلى كوه فيام, شاحنة Van + Bus + Taxi + Speedboat, Siamese Trans, ٢٣/٠٢/٢٠٢٦
RK
Rita KWe were not contacted the night bevore as we found out was usual. That would have been important because we were choosing a pick up location we were close to but not resident at.
Then in the morning our hotel staff was missing the time to bring us over there and at the Hotline nobody answered for 20 minutes, then they said "we are late". So we took a taxi to the bus station. I wrote that to the WhatsApp number and then a guy called me, screaming at me cholericly that this is all my fault if I missed the bus.
Worst communication ever!!!
The guy at the station was also very unfriendly though they seemed to be uncertain how to proceed, we just followed their instructions.
And no reason for all that hustle. Cause the scheduled time of 6h was phantasy timing anyway.
We had to wait 1 1/2 h in Takua Pa and then drive 3h to Ranong, then wait there another 30 min to got to Koh Phayam where we arrived- 4:30 pm, 4 hours later then in their description.
من خاو سوك إلى كوه فيام, شاحنة Van + Bus + Taxi + Speedboat, Siamese Trans, ١٣/٠٢/٢٠٢٦
GB
Giorgia BThe time was not respected and no support was given. The departure was at 7.30 and until 8.40 had no news then when we called they told us the departure was moved to 9am. I have paid more to arrive early and was money I don’t get back.
When there are changes the client should be able to cancel the trip or get a partial refund.
من خاو سوك إلى كوه فيام, شاحنة Van + Bus + Taxi + Speedboat, Siamese Trans, ٠٨/٠٢/٢٠٢٦
DW
Dave WEverything worked but we needed 1 hour longer thani exspected because the local Bus Driver were to late.
من خاو سوك إلى كوه فيام, شاحنة Van + Bus + Taxi + Speedboat, Siamese Trans, ٠٢/٠٢/٢٠٢٦
