AK
Alexander KIt was extremes cold in the bus and even though it wasn’t completely full, the Bus attendant told me he can’t give me another blanket, because just one was to small for me.
Unfortunately the ac was kind of broken. So first you can’t turn of the ac over your head and second even if you try to turn the direction it kinda still goes to your head. And I got a headache for the rest of the day. So it actually was a pretty terrible drive. Plus I couldn’t really sleep in the bus because it really hurt on my head.
Hua Lamphong to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 5, 2026
CA
Camila AToo noisy, too bright, too cold.
Hua Lamphong to Chiang Mai, Train #51 2nd Class Fan seats only, Thai Railway (การรถไฟแห่งประเทศไทย), Mar 4, 2026
MS
Marcelo S12 Go servicié was perfect. Bus was unpuntual and very poor
Hua Lamphong to Chiang Mai, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Mar 4, 2026
A
Amelia The ride itself wasn’t bad. Plenty of space on the seat, room for baggage etc. but people are just inconsiderate. You’d think with it being a SLEEPER bus people would be quiet and not be talking at 3am, but perhaps not
Hua Lamphong to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Mar 4, 2026
SD
Sanne DLovely bus, water and cake, stop around 1am with free food.
Hua Lamphong to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Mar 2, 2026
AC
Amy CPaid extra for the "VIP" bus. Yes the seats did recline a lot but maybe too much - the seat infront of you will be touching your legs (even if you are not tall)
Like many other people have said, the bus was absolutely freezing.
The driver stopped for constant cigarette breaks but refused to let passengers have even one break in over 10 hours. I asked a couple of times could I get off for 2 minutes as I was too cold on the bus but the driver was very rude and just kept shouting no and waving in my face.
We arrived just about on time but could have arrived earlier if the driver hadn't stopped so often for his own personal breaks, or he could have let the passengers off for 10 minutes at some point to break up that cold and uncomfortable journey.
There was a "meal" provided but it was a lucky dip microwave meal from 7eleven, no vegetarian option.
None of the staff could speak English at all so trying to get any help was very difficult.
I tried to contact 12go for support but that was also a huge waste of my time.
Honestly i would save your money and go for one of the cheaper buses - this was definitely not a "VIP" experience.
Hua Lamphong to Chiang Mai, Bus VIP Bus, Tour with Thai (ที ดับบลิว ที ทัวร์วิทไทย), Mar 2, 2026
YO
Yves OIt was really OK, chairs are very comfortables but I can’t understand why, just after going out of the parking of MoChit, the driver stop to take some parcels… why I don’t do that before the departure of the bus… it’s seems very inexplicable…
Hua Lamphong to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 1, 2026
MA
Mark ASmooth easy comfortable ride
Hua Lamphong to Chiang Mai, Bus Super VIP, Sritawong Tour, Mar 1, 2026
RS
Renee SMost comfortable bus I’ve traveled on, would use again!
Hua Lamphong to Chiang Mai, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), Mar 1, 2026
LD
Luana DI think one stop in 11 hours is pretty crazy. It didn't look like we were even allowed to go to the in bus bathroom since they didn't let you get up from your seat.
Hua Lamphong to Chiang Mai, Bus Express, Sritawong Tour, Mar 1, 2026