JB
Jamie BPick up was 1pm, i contacted the whatsapp hotline at 1:20pm as still no arrival, it took me 3 messages and a phone call which by this time had gone past 2pm for a reply, the person on phone stated an accident happened they was on the way and would be 2.30 pick up, 3pm comes and still no arrival, phoned again to which the man put on some sob story and he was coming to collect us personally. Finally at 430pm we finally have a pick up to which we than had to wait for a van for 20mins, we finally arrived at our destination nearly 5 hours after the scheduled arrival time. No apoligese or compensation was offered. The other couple also stuck ended up booking another way ontop of the money thwy had lost from this transport
Phuket to Krabi, Van Standard Van, TransBaanTon, Nov 30, 2025
AH
Assade HI arrived at the terminal 40 mins earlier. The staff were nice to let me board an earlier van that leaving then. Saving me the wait!
The ride was great. No excessive speed and comfortable seats. The driver was super kind by offering me a bottle of water when I asked him where can i buy one. Thai hospitality is unbeatable!
Phuket to Krabi, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Nov 28, 2025
RJ
Ricardo JEverything was super organized, from the pick up to the arrival. Staff from the tour, Tony and May were very friendly and genuine. In the end of thy besides all this amazing island that you going to explore, ia very important that your staff cares genuine about you and they are enjoying their job.
Phuket to Krabi, Van Standard Van, Siamese Trans, Nov 26, 2025
OM
Othman MThe other driver from the one I cancelled came and pretended to be the driver I booked and dropped me at the pier I was so confused because he showed me my name on the lis
Phuket to Krabi, Van Standard Van, Siamese Trans, Nov 23, 2025
NO
Nadav OWe had to sit in the row next to the driver. It’s a row with three seats including the driver. The middle seat is very uncomfortable, it’s high, so your head hits the roof (even for an average-height person), and there’s no legroom.
Aside from that, the driver was very nice and helpful, and when I called the office, I received a quick and courteous response.
Phuket to Krabi, Van Standard Van, Siamese Trans, Nov 12, 2025
EM
Elena MVery clear instructions from booking, good price, there were a few stops on the way but we made it in the advertised time and it was a good journey!
Phuket to Krabi, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Nov 10, 2025
AT
Anna Teverything was good, we booked 11.20 and we’re earlier at the meeting point. so we could drive with the earlier shuttle :)
Phuket to Krabi, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Nov 9, 2025
SC
Sheri CThe only down fall he didn't stop for a toilet break or didn't ask us..
Phuket to Krabi, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Nov 7, 2025
JW
Jati WThe van was old and so noisy from the engine.
It was fine, just not particularly comfortable.
Phuket to Krabi, Van Regional 13pax, Good Luck Lanta Tour (Good Luck Lanta Tour), Jul 4, 2025
CT
Charlotte TGood, got us there on time, staff were friendly
Phuket to Krabi, Van Regional 13pax, Good Luck Lanta Tour (Good Luck Lanta Tour), Jun 15, 2025