Krabi to Bangkok @ train, bus, flight Feb 25, 2017

30 trips (THB 643 — 14,400)

From Krabi Bus Terminal to Bangkok by bus

Lignite
08:00
Krabi Bus Terminal
20:00
Southern Terminal, Bangkok
12h
snack WC aircon steward
฿ 643
× 2 = ฿ 1,286
? seats available
Lignite
16:10
Krabi Bus Terminal
04:10
Southern Terminal, Bangkok
12h
snack WC aircon steward
฿ 643
× 2 = ฿ 1,286
? seats available
Lignite
17:00
Krabi Bus Terminal
05:35
Southern Terminal, Bangkok
12h 35m
snack food WC aircon TV steward
฿ 944
× 2 = ฿ 1,888
? seats available

From Krabi Bus Terminal to Bangkok by bus+train joint ticket

Phantip 1970
13:00
Krabi Bus Terminal
17:00
Suratthani train station
4h
aircon
10 seats available
This connection is managed by the operating company. You will be transfered between the trips.
#86
Thai Railways
18:37
Suratthani
06:30
Hua Lamphong, Bangkok
11h 53m
food WC aircon steward
23 seats available
Total
17h 30m
฿ 1,308
× 2 = ฿ 2,616

From Ao Nang (any hotel) to Bangkok by taxi

PGS
Any
Ao Nang (any hotel), Krabi
Time
Bangkok any hotel
12h
aircon steward
฿ 14,400
  vehicle, all incl
PGS
Any
Ao Nang (any hotel), Krabi
Time
Bangkok any hotel
12h
aircon steward
฿ 13,300
  vehicle, all incl

From Krabi Airport to Bangkok by flight

#FD3226
Thai AirAsia
06:25
Krabi Airport
07:55
Don Mueang Airport
1h 30m
WC aircon steward
฿ 1,932
× 2 = ฿ 3,864
  available
#PG260
Bangkok Air
06:40
Krabi Airport
08:05
Suvarnabhumi Airport
1h 25m
WC aircon steward
฿ 5,362
× 2 = ฿ 10,724
  available
#SL801
Thai Lion Air
07:30
Krabi Airport
08:50
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,414
× 2 = ฿ 2,828
  available
#FD3228
Thai AirAsia
08:30
Krabi Airport
10:00
Don Mueang Airport
1h 30m
WC aircon steward
฿ 1,932
× 2 = ฿ 3,864
  available
#SL815
Thai Lion Air
08:50
Krabi Airport
10:10
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,794
× 2 = ฿ 3,588
  available
#FD3214
Thai AirAsia
09:20
Krabi Airport
10:50
Don Mueang Airport
1h 30m
WC aircon steward
฿ 1,932
× 2 = ฿ 3,864
  available
#WE244
Thai Smile
09:40
Krabi Airport
11:00
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 2,867
× 2 = ฿ 5,734
  available
#TG242
Thai Airways
10:10
Krabi Airport
11:30
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 2,828
× 2 = ฿ 5,656
  available
#PG262
Bangkok Air
11:30
Krabi Airport
12:55
Suvarnabhumi Airport
1h 25m
WC aircon steward
฿ 5,362
× 2 = ฿ 10,724
  available
#DD7911
Nok Air
12:00
Krabi Airport
13:20
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,721
× 2 = ฿ 3,442
  available
#SL807
Thai Lion Air
13:10
Krabi Airport
14:30
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,984
× 2 = ฿ 3,968
  available
#FD3218
Thai AirAsia
13:35
Krabi Airport
15:05
Don Mueang Airport
1h 30m
WC aircon steward
฿ 2,160
× 2 = ฿ 4,320
  available
#WE246
Thai Smile
14:45
Krabi Airport
16:05
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 3,200
× 2 = ฿ 6,400
  available
#FD3211
Thai AirAsia
14:55
Krabi Airport
16:25
Don Mueang Airport
1h 30m
WC aircon steward
฿ 2,387
× 2 = ฿ 4,774
  available
#TG252
Thai Airways
15:20
Krabi Airport
16:40
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 3,378
× 2 = ฿ 6,756
  available
#PG268
Bangkok Air
15:30
Krabi Airport
16:55
Suvarnabhumi Airport
1h 25m
WC aircon steward
฿ 5,362
× 2 = ฿ 10,724
  available
#FD3224
Thai AirAsia
16:20
Krabi Airport
17:50
Don Mueang Airport
1h 30m
WC aircon steward
฿ 2,387
× 2 = ฿ 4,774
  available
#DD7915
Nok Air
16:30
Krabi Airport
17:50
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,922
× 2 = ฿ 3,844
  available
#SL813
Thai Lion Air
17:25
Krabi Airport
18:45
Don Mueang Airport
1h 20m
WC aircon steward
฿ 1,984
× 2 = ฿ 3,968
  available
#TG250
Thai Airways
19:25
Krabi Airport
20:45
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 6,069
× 2 = ฿ 12,138
  available
#PG264
Bangkok Air
19:40
Krabi Airport
21:05
Suvarnabhumi Airport
1h 25m
WC aircon steward
฿ 5,362
× 2 = ฿ 10,724
  available
#FD3222
Thai AirAsia
19:55
Krabi Airport
21:25
Don Mueang Airport
1h 30m
WC aircon steward
฿ 1,932
× 2 = ฿ 3,864
  available
#FD3229
Thai AirAsia
20:10
Krabi Airport
21:40
Don Mueang Airport
1h 30m
WC aircon steward
฿ 1,932
× 2 = ฿ 3,864
  available
#WE248
Thai Smile
21:40
Krabi Airport
23:00
Suvarnabhumi Airport
1h 20m
WC aircon steward
฿ 3,200
× 2 = ฿ 6,400
  available

Getting from Krabi to Bangkok

How to get to Bangkok from Krabi

The most convenient way to get to Bangkok from Krabi is by bus, but railway types can also make a combined bus+train journey, though it is not the most obvious and fastest way to get to the capital.

From Krabi to Bangkok by bus

Bangkok-bound buses leave from either from Nuea Khlong which lies 15km from Krabi by the Krabi international airport, or from Krabi bus terminal near Talat Kao, about 4km north of Krabi. In Bangkok buses arrive either to Southern bus terminal, Sai Tai Mai, located on Phutthamonthon Sai Road in Thonburi district on the western side of the Chao Phraya River, or to the Northern Bus Terminal, Morchit, which has better public transport connections with the city. There are express and VIP24 buses of Lignite company, which cover the distance between the two cities in about 11 hours and go to Sai Tai Mai. An express bus ticket cost THB 664, while VIP24 is more expensive at THB 970. There is a morning bus at 8am, which is a worthy option for those who want to get off on the route (e.g. in Hua Hin), but to get to Bangkok itself afternoon buses (4.10pm and 5pm) are a much more convenient option. Note that both of them arrive to Bangkok in the small hours, so arrange your lodging in advance, or, if you are connecting further to the north, opt for morning buses.

All buses provide snacks, air-conditioning and blankets and make several pit-stops along the route at large gas stations with convenience stores, cafes and toilets.

Getting from Krabi to Bangkok by train

Though there is no railway line anywhere near Krabi Town, you still can make a combined bus+train journey from Krabi to Bangkok. The Thai southern railway line goes from Bangkok to Suratthani, and the closest railway station to Krabi is the one of Suratthani. It is located in the town of Phun Phin, some 150 km from Krabi Town. To get there, you will need to make a three-to-four hour bus journey, so in most cases this is not an option to consider unless you wish to savour a bit of local life in Suratthani itself. The majority of buses are standard AC ones with prices around THB 180 per person. Book your bus ticket from Krabi to Suratthani here.

Trains from Phun Phin (Suratthani) to Bangkok arrive to Hua Lamphong Station. There is a morning 2nd class AC seats only which is also the fastest one covering the distance between Bangkok and Suratthani in 9 hours (and for THB 808). The rest of the batch are slower (up to 12 hours) and depart in the afternoon and in the evening at 4.40pm, 5.35pm, 6.37pm, 8.35pm, and 9.05pm. Even if slower than buses, trains offer the most comfortable ride, depending on which ticket you book. The top choice is an AC 1st class sleeper (the most convenient of which is #84 and #86 at 9.05pm and 6.37pm (both THB 1539). Second class sleepers are also air-conditioned and provide beds that fold out of your seating upon request or in the evening. These tickets cost from THB 948 to THB 968, and while they may not be as private as 1st class, they are still very comfortable. The fan sleeper carriage works pretty much the same as a normal sleeper but excludes air conditioning and gives you an arguable opportunity to take in countryside smells along the trip. Fan sleepers cost 708 THB per person.

Tip: The lower berths are the first to sell out. Book them as much in advance as possible. They are also considerably wider than the upper ones. If you are travelling with a baby, opt for the lower berths by all means.

Why make a stopover in Suratthani?

Suratthani makes a good base for exploring the nearby areas which are rarely visited by tourist and can give you a taste of real Thailand. Visit Ban Phum Riang fishing village where Muslim women weave wonderful red, yellow and black silk cloths or make a romantic evening cruise along Tapi River, partly overgrown with mangrove forests. There is a monkey training centre 13km from Suratthani in Kanchanadit district; and if you have enough time and arrange your own transport you can go exploring the interior of the vast province. Suratthani is a true gem as far as the street food is concerned; its cuisine showcasing a great variety of Southern dishes and traditional Muslim curries.

From Krabi to Bangkok by plane

More than reasonable prices for air tickets offered by several low-cost carriers on Krabi-Bangkok route make a serious competition to overland travel between the two cities. If you have to choose whether to fly to or from Krabi, go by land from Bangkok to Krabi and fly from Krabi to Bangkok: it is ok to survive a long journey if you have a lazy vacation ahead of you; and spending 12+ hours on a bus seat from Krabi to Bangkok after a relaxing holiday may feel even more tiresome than it actually is. Flying time from Krabi to Bangkok is short – 1½ hour only – and if you are lucky with the weather (you are most likely going to be), then you will have a chance to admire those amazing karst formations Krabi famous for from above.

Thai Lion Air makes four flights a day from Krabi International Airport to Don Mueang Airport in Bangkok. There are two morning flights at 8.40am and 9.30am, one afternoon flight at 1.30pm and one evening flight at 6pm. In low season there are deals under THB1000, which is a real bargain as this price includes 15 kg of checked-in luggage and 7 kg of cabin luggage. Early birds can get the same prices all year through, though when buying your air ticket just a couple of days in advance may set you back THB2500-THB3500.

Krabi International Airport lies 15 km to the northeast of the city centre and about 30 km from Ao Nang. There are air-conditioned airport shuttle buses from both of these locations (THB90 and THB150 respectively) to the airport. There are public songthaews from Krabi Town to the airport (THB50) or your can negotiate a private ride with one of them (THB250). Motorbike taxis ask less (THB150), but are ok only if you do not have much luggage. The trip to the airport takes about 20 minutes from Krabi Town and 40 minutes from Ao Nang.

Note that Krabi airport has two separate terminals – for domestic and international departures. Shopping opportunities are limited, and there is not much in the sense of restaurants and cafes, either: only a couple of coffee-shops and snack booth is all you can rely on.

In Bangkok Lion Air is based in Don Mueang International Airport to the north of the capital. It is connected to the city by airport shuttle buses (routes A1 and A2). A1 terminates at Morchit bus terminal calling en route to Morchit BTS. A2 heads to Morchit BTS first and then proceeds to Saphan Kwai BTS, Ari BTS, Sanam Pao BTS and finally reaches the Victory Monument (THB30). Travel time depends on traffic and is from 60 to 80 minutes. There are commuter trains between Don Mueang airport and Hua Lamphong train station, too. Trains take about 50 minutes to get from the railway station to the airport and are always a secure bet. Operating time is from 3.10am till 10.15pm.

Passenger reviews out of total 5,031 passengers traveled with us on this route

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that though we are closely monitoring services, we are still an agency marketplace - meaning we focus on ticketing service and route availability / coverage rather than on factual seat recline angle you got today ^_^

★★★☆☆ Feb 19, 2017 (bus Express, Lignite) :
The bus didn't stop on the Nothern Terminal. The crew wasn't talking an English even a little.
★★★☆☆ Feb 18, 2017 (bus Standard AC, Phantip 1970)
★★★★★ Feb 14, 2017 (avia Economy, Thai Lion Air) :
Fast efficient and comfortable
★★★★★ Feb 7, 2017 (avia Economy, Thai Lion Air) :
Easy.
★★★★★ Feb 4, 2017 (avia Economy, Thai Lion Air)
★★★☆☆ Feb 4, 2017 (bus Standard AC, Phantip 1970) :
Old but very comfortable bus. The journey was about 4 hours but went off smoothly. The company were helpful and checked our ultimate destination before we got off and directed us to the wonderfully helpful lady in the office. Able to leave our bags and take a later bus to the train station. All in all Phantip were a reliable company.
★★★★★ Feb 3, 2017 (bus Express, Lignite) :
Good service. For this price.
★★★★★ Feb 2, 2017 (avia Economy, Thai AirAsia) :
Friendly staff, clean airplane, I wish airlines in the USA were run the same way. Will definitely fly AirAsia again!
★★★★★ Jan 30, 2017 (bus VIP24, Lignite)
★★☆☆☆ Jan 23, 2017 (bus Express, Lignite) :
We wanted to get off but the bus after the bus stopped and left very quickly and we were in the front top of the bus and couldn't understand what she was saying. We told her to please wait and she wouldn't let us or another group of people off the bus when we wanted to.
★★★★☆ Jan 19, 2017 (bus VIP24, Lignite) :
Good journey from Krabi to Bangkok (5pm-5am). Snacks and drinks when we got on. Stopped after about 5 hours for a 20 min break where you can buy food/snacks if you wish. There was a toilet on board which was handy (although got a little smelly if sitting near it). Air con was ok, little cold, but they gave you blankets which was good. Seats were good, not the comfiest but had a footrest and went most of the way back without annoying people behind you. We slept through the free meal as it was around midnight I believe. This is the only downside to the journey. Would've preferred the meal around 9-10pm so we could sleep without disruption for the remainder of the journey. The bus stopped in Mochit before heading to the southern terminal in Bangkok which was handy for us and they let us get off.
★☆☆☆☆ Jan 18, 2017 (bus VIP24, Lignite) :
The worst trip I've ever done in my whole life. They lied to us. We have known, that there are flooded areas and asked for complications. They said no, everything will be fine, the bus will be on time. The truth: the ride took 25 hours instead of 12. We stuck over 10 hours (without moving) in traffic jam and they didn't let us out of the bus for a cigarette break or for some fresh air. They didn't told us whats happened until we saw it ourselves, a bridge was broken. When they told us that before, we would have take our money back (900 Baht), put 300 Baht extra and take a flight from Krabi to Bangkok. We've lost a half day because they lied and won't lose any customers and money. It wasn't fast and good and not cheap (900 Baht, worst service on bus and 25 hours ride to Bangkok from Krabi). They laughed when I wanted money back. This was the last time I've used 12go.asia for any kind of trips.
★★★★★ Jan 15, 2017 (bus VIP24, Lignite) :
Everything went as planned. Was comfortable. Dropped us off at Mo Chit which saved us a lot of hassle.
★★★★★ Jan 13, 2017 (avia Economy, Thai Lion Air)
★★★☆☆ Jan 12, 2017 (avia Economy, Thai AirAsia) :
I paid for additional luggage at the time of booking as it's always significantly cheaper. When I checked in in Bangkok I had to pay again for the additional luggage despite my booking confirmation as Air Asia said my confirmation wasn't from them it was from 12Go. I had to pay 4000 Thai Bart. Really disappointed. Other than that - fantastic. How do I apply for a refund from 12Go? Many thanks. Charlie
★★★★★ Jan 11, 2017 (avia Economy, Thai AirAsia)
★★★☆☆ Jan 10, 2017 (bus VIP24, Lignite) :
Il bus fatico a credere che fosse un Vip: vecchio, sporco (bagno lurido e senza carta igienica), snack inesistente per la lunghezza del viaggio, soste mai effettuate a parte una in un locale per la cena (all'inizio del viaggio). Il guidatore è stato bravissimo, abbiamo superato strade crollate e alluvione! Lo stewart antipatico, soprattutto con i turisti. Faceva finta di non sentire e rispondeva male. Durante la notte ha parlato sempre al cellulare disturbando e non era attento al suo lavoro (richiamato più volte dal guidatore). Prendete l'aereo perché per pochi bath in più conviene!!!
★★★★★ Jan 10, 2017 (avia Economy, Thai Smile) :
Thank you, everything went as planed. 5 stars service
★★★★★ Jan 9, 2017 (avia Economy, Thai AirAsia) :
Fast and smooth
★☆☆☆☆ Jan 9, 2017 (bus Express, Lignite) :
The people who work there are really dumb they gave us the wrong ticket, then we had to get out of the bus en the bus drove away with all our stuff so we and the police had to follow the bus, horrible experience
★★★★★ Jan 9, 2017 (bus VIP24, Lignite) :
Couldn't recommend Lignite VIP24 more! Bus was clean, air conditioning worked. Stopped for a basic but definitely needed meal around midnight. Snacks were good, water and a cola provided. Comfortable seats that reclined back quite far while allowing a generous amount of room both in front, and behind. Would take their services again in a heart beat
★★★★☆ Jan 9, 2017 (avia Economy, Thai AirAsia) :
No drinks, no food for free :(
★★★★★ Jan 6, 2017 (avia Economy, Thai Lion Air)
★★★☆☆ Jan 4, 2017 (bus Express, Lignite) :
Arrived late, didn't reach bkk in time
★★★★☆ Jan 3, 2017 (avia Economy, Thai Lion Air)
★★★☆☆ Dec 31, 2016 (bus Standard AC, Phantip 1970)
★★☆☆☆ Dec 30, 2016 (bus Express, Lignite)
★★★★★ Dec 29, 2016 (avia Economy, Thai Lion Air) :
Booking of the flight (krabi-bangkok) was extremely easy and the price of the Ticket was cheap. I higly recommend this company, easy booking, great service, super prices.The website and information are very clear. I like it and next tíme i will use this website and company again. Thank you very much!!! :-)
★☆☆☆☆ Dec 22, 2016 (bus Standard AC, Phantip 1970) :
Absolutely terrible attitude from staff who laughed at us and we're completely unapproachable. Driving badly beeping constantly with loud music on whilst people were trying to sleep. The worst part of my trip.
★★★★☆ Dec 16, 2016 (avia Economy, Thai Lion Air) :
good
★☆☆☆☆ Dec 15, 2016 (bus Standard AC, Phantip 1970) :
The bus is old and dirty.
★☆☆☆☆ Dec 13, 2016 (bus Express, Lignite) :
Horrible. Seats were bad, air con too high, driver was not good, 2 hours late
★★★★☆ Nov 27, 2016 (bus VIP24, Lignite) :
Movies only in Thai. 3 beverages (soy milk, cola and water) and one complimentary snack... I would prefer 3 snacks and a bottle of water. VIP24 is very confortable and the stops were in nice places. The seats have massage fonction that did not worked this time. Air cond is too cold. No wifi. The bus stopped in Northern bus terminal first and we were happy to be able to get out there.
★★★★☆ Nov 25, 2016 (bus VIP24, Lignite)
★☆☆☆☆ Nov 20, 2016 (bus Express, Lignite) :
Many hours delay, bitchy unhelpfull staff, we had an accident and the toilet smelled so bad I almost puked. We still haven't arrived yet.
★★★★☆ Nov 19, 2016 (bus VIP24, Lignite) :
Nice trop, staff was ok. A Little more information during the trop coule be nice. The bus was confortable
★☆☆☆☆ Nov 15, 2016 (avia Economy, Thai AirAsia) :
plane was half empty and despite that crew didn't allow us to change seats (all seats with more leg space were free) so we needed to sit crowded and next to all the time crying and shouting child. there were big turbulences and crew wasn't nice. one star for getting on time. if traveling in Thailand choose rather Thai Smile Airways.
★★★☆☆ Nov 11, 2016 (avia Economy, Thai Smile) :
delayed flight
★☆☆☆☆ Nov 5, 2016 (bus VIP24, Lignite)
★★★★★ Nov 5, 2016 (bus Standard AC, Phantip 1970) :
Bus trip started on time and comfortable ride to Surathani train station. The conductor of the bus make sure to leave me to transfer bus company to make sure I get to train station on time. Krabi bus doesn't go to Surathani train station but needs connecting bus which they do it very professionally.
★★★★☆ Nov 4, 2016 (bus VIP24, Lignite) :
We've travelled from Krabi Town to Bangkok with the mentioned VIP 24 class bus. The vehicle was very comfortable and spacious. Staff at the terminal was helpful, and the AC was not too bad either (it wasn't freezing cold inside the bus, but make sure you have a sweater with you). They provided blankets for the ride also, which might be enough for some. Staff has given us some snacks and water after leaving, and we've stopped around midnight for a free dinner (local food only). All in all, pretty good service for the money.
★★★★★ Oct 24, 2016 (bus Express, Lignite)
★★★★☆ Oct 22, 2016 (bus Standard AC, Phantip 1970) :
Nice guys. They help us to fine peoole who speak english.
★☆☆☆☆ Oct 6, 2016 (bus Standard AC, Phantip 1970) :
Didn't take us to train station, kicked everyone off and we were forced to take a local bus which took another hour. Bus was leaking water on the seats when it rained and AC didn't work. In total it took 5hrs to travel 155km. Further more when we were taken to Krabi from Surat Thani on the 25th September we were dropped no where near the Krabi bus terminal. Not 12go Asia fault but phantip travel need to lift their game considerably. Especially considering Thailand relies on tourism as part of their GDP!
★★★★★ Sep 18, 2016 (bus VIP24, Lignite)
★★★★☆ Aug 24, 2016 (avia Economy, Thai Lion Air) :
Always the air condicionate of airport and plane, very strong. The other things very good
★★★★☆ Aug 20, 2016 (avia Economy, Thai AirAsia)
★☆☆☆☆ Aug 17, 2016 (bus Standard AC, Phantip 1970) :
The bus supposed to leave at 6:30, but it didn't until 7:10, I almost missed my ferry. Just let people know about the exact departure time of your bus service please.
★★☆☆☆ Aug 15, 2016 (bus Standard AC, Phantip 1970) :
The bus advertised supposedly only had 10 seats and was suppose to be a big bus as per the picture. As the journey was about 5 hours, I'd have appreciated my own comfortable seat which was what I was expected. However the bus I took was a random bus that stopped several times along the way and the bus got so full that I had to share my seat! 3 people to 2 seats. The aircon was poor and I was squeezing the whole time. It wasn't a good experience at all and I was really displeased about the squeezing for 5 hours. The bus conductor was quite nice and brought me personally to the phantip office. Altho I suspect it's just to get his commission. I knew from Google maps the train station was not where they dropped me off but there was a minivan from phantip that would bring us to the train station. I think it should be stated somewhere that the bus does not bring you directly to the train station and that a minivan is required after that so that travellers know what to expect. Do not really recommend due to the fact that I was squashed the whole journey, perspiring. It was a very uncomfortable trip.
★☆☆☆☆ Aug 14, 2016 (bus Standard AC, Phantip 1970) :
The ferry has arrived late to the destiny, so we missed the bus to suratthani, and we have had to pay another ticket...
★★★☆☆ Aug 2, 2016 (bus VIP24, Lignite) :
Street Are not safe and to cold inside The bus
★★★★☆ Jul 13, 2016 (bus Express, Lignite) :
Great smooth ride. As others have mentioned the bus is kept nice and cool so bring a sweater, the small blanket helps but may not be sufficient for some.
★★☆☆☆ Jul 6, 2016 (bus Standard AC, Phantip 1970) :
Our family was given seats at regular inter-city bus and not a Phantip 1970 bus as promised. The bus stops to load and unload passengers along the way. It was a long 4 hours with bad AC. When we arrive at the city, they throw us out of the bus in someplace in the city, literally thow our bags out of the luggage compartment straight on the street, not a good experience for our children. We also had to spend additional 300THB for a tuk-tuk to take us to where we wanted. The booking is easy and fast but I do not recommend this transport if you are expecting as what the booking voucher says, also not good if you are traveling with children.
★☆☆☆☆ Jul 4, 2016 (bus Standard AC, Phantip 1970) :
It was a very old bus with very poor air conditioning, shaking on every bump on the road (I assume the suspension was broken) it was very unpleasant 4 h. Wouldn't recommend
★★★★☆ Jul 2, 2016 (avia Economy, Thai Lion Air) :
The airplane was really new and the trip was fast! It's way better than taking the long bus trip. It was prety easy to buy too through my phone on 12.go.asia we had a really good experience. The only thing I could say it's about the company air thai lion, on the check in at the airport. There was no organization or a defined line..So there were a lot of people just cutting (the counter people allowing it) the line and the rest of us waiting for ever.
★★☆☆☆ May 26, 2016 (bus Standard AC, Phantip 1970) :
Like others, the bus didn't leave me at the train station but the bus station 20km away. Cost 200 bht extra to get there. The bus itself was ok. Still I do not recommend it.
12Go response:

We appreciate your rating and review Jari. As per you concern, the stop in the bus station was part of the journey. If you were able to read the instruction on your PDF during your journey, we believe that this case wont happen. Below is an excerpt of instruction that was indicated on your PDF copy: "The bus will bring you to Talad Kaset 2 in Suratthani Town. Then you will go to Talad Kaset 1 by yourself (Just opposite and just 5 minutes by walk), there is Phantip Office to check in. You can ask driver or othe Thai people to show you the way to Phantip office if you show them this Thai text: ผมมีตั๋วไป สถานีรถไฟสุราษฎร์ธานี โดยใช้รถของพันทิพย์ ซึ่ง ต้องไปขึ้นรถที่ ตลาดเกษตร1 รบกวนบอกทางให้ผมทีนะครับ ขอบคุณครับ.. " Nonetheless, we sincerely apologize for the inconvenience, and rest assured we will do our level best to find much effective way/s to impose the importance of Instruction Awareness.

★★★★★ May 12, 2016 (avia Economy, Thai Lion Air)
★★★★☆ May 7, 2016 (bus Express, Lignite)
★★★★☆ May 4, 2016 (bus VIP24, Lignite) :
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★★★★☆ May 3, 2016 (bus VIP24, Lignite) :
It was great that there were blankets and snacks provided. The seats were comfortable as well. However, all the movies are in Thai, which was a bummer. Also, it'd be great if they could better direct foreigners as to where to go during the food stop. I would not have known we had a free meal if I didn't read reviews online before booking. I also had no idea how long we were stopped for. It would've been nice if a sign was provided with an explanation in English for foreigners.
★★★★☆ May 2, 2016 (bus Express, Lignite) :
Good quality
★★★☆☆ Apr 25, 2016 (bus VIP24, Lignite) :
Manage your expectations about the VIP status! The bus is dated and many things are broken onboard but seats are spacious and comfortable. Free dinner along the way is a very basic meal
12Go response:

Please may we kindly inform you that, for the bus we will pass your review to the bus company instead. By the way, the food need to be plain because the bus company need to make it simple for every passenger can eat too. Hope you do understand. Thank you very much indeed.

★★★★★ Apr 19, 2016 (bus Express, Lignite) :
All ok
★★★☆☆ Apr 15, 2016 (bus Standard AC, Phantip 1970) :
The AC is not that good so it was really hot inside and the staff a little bit rude.
★☆☆☆☆ Mar 29, 2016 (bus Standard AC, Phantip 1970) :
The bus portion was on a local-like bus (a lot of stops) with poor air conditioning. It took more than 5 hours to reach suratthani
★★☆☆☆ Mar 26, 2016 (bus Express, Lignite) :
The only reason I leave a two is because of the passenger next to me. He wouldn't stop touching me and staring at me. The aircon was also very limited and it got very hot in the middle of the day. But staff were good and the service was good
★★☆☆☆ Mar 21, 2016 (bus Standard AC, Phantip 1970) :
The bus portion was on a local-like bus (a lot of stops) with poor air conditioning. This was tolerable, until we were notified that the last stop was NOT the train station. We were left 3.5 hours (by walking) and 30 minutes by tuk-tuk away from the train station. We had to get a tuk-tuk to the train station. I wish I had read the other reviews.
★★☆☆☆ Mar 19, 2016 (bus Standard AC, Phantip 1970) :
This bus is not a phantip bus but just a regular city bus that stops at every stop on the way meaning it takes a very long time and is not always going to arrive on time. My biggest problem with this bus is that I paid for a bus through 12go that was suppose to take us to the Suratthani train station, this bus DOES NOT go to the train station. Instead we were dropped off in the middle of Suratthani town on a busy street quite a distance from the train station. We had to take a Tuk Tuk to the train station which ended up costing us an extra 300bht. Why advertise this bus as going somewhere it doesn't go? And would someone at 12go like to talk to me about reimbursing me the extra 300bht it cost me to get to a destination that you were suppose to have taken me to too begin with??? Do not recommend this bus at all... DO NOT TAKE!!!!!!!
★★★★★ Mar 18, 2016 (bus VIP24, Lignite) :
Amazing bus service, if there would be English speaking service would be even better. :)
★★★★★ Mar 15, 2016 (bus VIP24, Lignite) :
only one problem - no english speaking bus sevice - we get out of the bus on wrong bus stop in Bangkok ....
★★★☆☆ Mar 11, 2016 (bus Standard AC, Phantip 1970) :
We were happy with the convenience of the booking except for the fact we had to make our own arrangements for a taxi from where the bus dropped us to the train station which was another $450 baht ($150 baht each). Thankfully there was ample time between arrival to and departure from Surat Thani that this wasn't an issue except for the extra unexpected cost.
★★★☆☆ Mar 6, 2016 (bus Express, Lignite) :
The service during trip was ok, attendant was nice and spoke english. They give you a light meal and they make a stop so you can buy some dinner. Bad thing: the bus was almost an hour late and the driver was driving like crazy on roads that were in bad condition
★☆☆☆☆ Mar 4, 2016 (bus Standard AC, Phantip 1970) :
I was not happy. The bus did not drop me off at the train station. Instead, the bus dropped us off about 16km away in the city and I was forced to take a taxi to the train station.
★★★★☆ Mar 1, 2016 (bus VIP24, Lignite) :
Good enough. Confortable seats with blanket, safe journey. Private screen with good selection of movie but all in Thai. I guess we had free dinner but taht was not clear to all passengers.
★☆☆☆☆ Feb 28, 2016 (bus Standard AC, Phantip 1970) :
Would not recommend. We booked a combo ticket: Bus from Krabi to Suratthani train station and then overnight train from Suratthani to Bangkok. When booking on the site, it states transfer from bus station to train station is handled by operator, and it is most definitely NOT! We were dropped off in the middle an alleyway 30 mins from the train station! We had to take a tuk tuk and pay an additional 400baht(200 per person) to get to the train station and luckily arrived in time for the train. I have emailed 12go.asia customer support for help in resolving this issue and will update as to how that goes.
★★★★★ Feb 18, 2016 (bus VIP24, Lignite) :
No hesitation recommending. Easy booking , excellent coach and service on-board. Loved the food stop :) saved me a hotel in Bangkok and enjoyed not dealing with all the airline hassle and security.
★★★☆☆ Jan 30, 2016 (bus Express, Lignite) :
i wish that the volume of the music and movie would not be turned up so loud. also the seats in our row were missing the pockets so we were not able to store our things easily.
★★★☆☆ Jan 23, 2016 (bus Express, Lignite) :
The bus was delayed for 1.5hours,unforgettable
★★★★★ Jan 15, 2016 (bus VIP24, Lignite) :
Todo perfecto, se atraso un poco en el recorrido Keabi -Bangkok
★★★★★ Jan 10, 2016 (bus VIP24, Lignite) :
Bus on time, clean and confortable. Nice and helpful staff, snacks and drinks during the trip. Very very good!
★★★★★ Jan 4, 2016 (bus Express, Lignite)
★★★☆☆ Jan 3, 2016 (bus Express, Lignite) :
Comfortable except no leg room, only a cracker snack provided and a stop at a finih hall.
★★★☆☆ Jan 3, 2016 (bus Express, Lignite) :
2 hours delay, 14 hours instead of 12. No cooked food for vegetarians. Only raw vegs. But yes trip was safe.
★★★★☆ Dec 30, 2015 (bus VIP24, Lignite) :
Bus was not on-time. Information regarding dinner not clear on everyone
★★★★★ Dec 20, 2015 (bus VIP24, Lignite) :
This was a great bus ride! The bus departed on time, it was clean, there were cozy blankets, the seats reclined, there was a tv screen, the attendant was friendly, snacks/drinks were served and we even stopped at a bus station with a cafeteria for a free meal! I had know idea I got all this when I purchased my ticket! I highly recommend this service! Excellent!
★★★★★ Dec 13, 2015 (bus Express, Lignite) :
Super great!
★★★★☆ Dec 6, 2015 (bus Express, Lignite) :
Good bus company. Lunch and snack included in the price and we got to see movies in Thai... What an experience. Take some extra snacks that would be a must and a book coz this is going to be a long ride til Bangkok!
★★★★★ Sep 29, 2015 (bus Express, Lignite) :
I enjoyed the bus journey I took from Krabi to Bangkok. The bus is clean and comes with a toilet, and you get onboard snacks, water, soy milk and the bus does a stop for an evening meal which is free with the ticket. If you are still hungry there are stalls to buy street food etc. but for me these weren't needed. I did take my own snacks just incase but didn't need them, although they are good to have just in case. The one thing I would say is that because the English of the staff is limited (which is fine, we are in Thailand after all) it wasn't immediately clear that we had stopped for food and although it does become obvious, maybe a little card in English could be handed to people explaining the food and the length of the stop, just for peace of mind. It was a great journey however all in all.
★★★★★ Sep 21, 2015 (bus VIP24, Lignite) :
Great service! The seats were comfortable (built-in massage chairs!), snacks were provided and we stopped for dinner a few hours into the trip. Couldn't have been more satisfied.
★☆☆☆☆ Aug 2, 2015 (bus Express, Lignite) :
Worst customer service in the world. When we booked our trip, it said the tickets were refundable and we wanted to return them when we made other plans. The customer service was rude and told us what we did and didn't experience. We were given a faulty customer service number 3 times that did not work and was for another company. We finally got a rude email back from 12Go Asia's customer service and in it they told us there was no way to get our money and they again referred us to the dead number. This has been by far my worst travel booking experience ever and I will strongly deter any of my friends, aquantinces, and family from ever using their service.
12Go response:

Dear Aly, We are very sorry that you had this impression about our customer service. We went through the whole conversation with you and could not find any rude text in there. The bus operator you booked does not allow us to do any refunds later than the day of the booking. We informed you about that. On the booking page for this operator you will see that cancellations are not possible. In the terms and conditions you will see that cancellations depend on the operators, not on us. If you saw that cancellation is possible you probably looked at a different route / operator. To help you out we even provided the telephone number of the Thairoute call center that handles bookings from this operator and advised you how you could get your tickets partly refunded or change the date of travel. It is not a dead number and thousands of people successfully book their tickets with this number every day. Please accept our apologies if any text sounded rude to you. It is surely not our intention to make customers angry. Best regards 12Go Support

★★★★☆ Jul 28, 2015 (bus Express, Lignite) :
good transportation & services
★★★★★ Jun 16, 2015 (bus VIP24, Lignite) :
Love the big and comfortable seats with individual lcd screens for you to select n watch movies (Thai Lang). Some light snacks/drinks provided and the service was good. Thank you.
★★★★☆ Apr 20, 2015 (bus Express, Lignite) :
What i like the most is: the driver drove safely.
★★★☆☆ Mar 25, 2015 (bus Express, Lignite) :
There was so bad smell from the bathroom and the bus was not very clean. The rest ok, and the hostes was very nice and friendly.
★★★☆☆ Mar 25, 2015 (bus Express, Lignite) :
Th staff was nice, we had water and snack before start and lunch was include in tickets. But Bus was not very comfortable (Express Krabi-Bangkok 8am-8pm) We never had an explanation for stops in English (breaks, time of break, bus stop, etc.) I know buses are more used by Thai instead foreigners but simple sentences like "bus stop XXX" or "lunch time 20min" could help us a lot instead of following people like sheeps :/
★★★★★ Mar 19, 2015 (bus VIP24, Lignite) :
Great ride, would use this service again!
★★★★☆ Mar 19, 2015 (bus VIP24, Lignite) :
Satified, the seats are big and comfortable, service good. Air con is very cold though. Also, it would be nice to watch movies with English subtitles. Thank you
★★★★★ Mar 5, 2015 (bus VIP24, Lignite)
★★★☆☆ Mar 1, 2015 (bus Express, Lignite) :
Staff really nice, but lot of delay. Except that the trip was nice.
12Go response:

Dear Blandine, Thank you very much for your comment. There is usually no delay on this route, it surprises us. But we are glad you enjoyed the trip.

★★★★☆ Feb 27, 2015 (bus VIP24, Lignite) :
Farily satisfied, however should have English subtitles movie, and some food for foreigner such as fried chicken if they can not eat Thais food.

News @ Bangkok

20 February 2017

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20 February 2017

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17 February 2017

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