NG
Natalia GThe company at the starting point did not provide information for the whole trip, only the first segment (from Ban Ta Khun to Surat Thani), which we did in a van. When we arrived at Surat Thani city the driver of the van dropped us at an unknown spot and when I asked with the translator "how do we go to Don Sak Pier" he took us to a kind of song thew, and we did the next segment this way. When we arrived at Don Sak the driver asked for money and we were confused as we had paid for the whole trip in advance. Seatran stuff kindly assisted us. They called the agency and asked for someone to come and buy us the ferry ticket. Someone showed in and bought the tickets. Nonetheless the tuk-tuk person insisted we had to pay him and I negotitated and paid him 240 Bht. It was a very stressful and uncomfortable experience. Beware that the agency at the starting point must provide full information for the different segments of the trip, the voucher did not provide such information, only the starting point.
Surat Thani to Koh Samui, Bus Bus + Bus + Ferry, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), Jul 21, 2026
E
Emmabyrne183 Driver was one hour late collecting us in the morning.
Surat Thani to Koh Samui, Bus Express, Raja Ferry (ราชา เฟอร์รี่), Jul 20, 2026
MW
Michael WFast ride, caught the ferry 1 hour earlier!
Surat Thani to Koh Samui, Van Ferry + Van, Nor Phuangphet Transport (Nor Phuangphet Transport), Mar 27, 2026
J
Jessica I'd like to give a 5-star review. The organisation and communication were excellent, and every staff member we interacted with spoke great English. We genuinely could not fault the service we received today.
The whole journey was seamless, even though we were initially unsure about our pickup point.
When I sent my location, the team came straight to us. They were extremely helpful, polite, and clearly wanted to work with us to make everything easy.
It was honestly the best experience we've had during our time in Thailand.
Surat Thani to Koh Samui, Van Ferry + Van, Nor Phuangphet Transport (Nor Phuangphet Transport), Mar 15, 2026
RF
Roni FEverything was clear and easy,the staff was helpful,the ship was clean,it was on time.erfect.
Surat Thani to Koh Samui, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Feb 18, 2026
AA
Amy APhan-tas-tip! Very well organised at the Phantip office in Surat Thani. Office was 9 min from our hostel so much better than travelling to the airport for pick up. Saved time and money. Staff are very welcoming. They offered hotel transfer in Kho samui for 150bhat pp which is cheaper than anything we could find online and significantly cheaper than a grab or local taxi. We got a sticker to say we were going tomato samui so we got on the right coach. We got another sticker to say ‘hotel transfer in Kho samui’ to show the driver when we landed on the island where to take us. Comfortable double decker coach with leather seat and air con and below deck luggage space to Donsak ferry terminal. Dropped off and walked on as a passenger. Ferry has leather seats inside. Clean toilets and a shop onboard. Phantip mini bus waiting for us under sheltered walkway as soon as we walked off the ferry. ~1hour comfortable leather seats and air con small mini bus dropped off right outside our hostel.
10/10 service
Surat Thani to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 10, 2026
SR
Sam RBus broke down, everything else was good
Surat Thani to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 9, 2026
CG
Carl GVery nice expérience !!
Surat Thani to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jan 28, 2026
TF
Tom FVery friendly!
Surat Thani to Koh Samui, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Jan 22, 2026
N
Norbert Everything was running smoothly
Surat Thani to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Jan 21, 2026