LS
Laura SDriver was very friendly and on time. He drove very carefully. Altought he seemed partially tired. Communication with the company also very good, especially due to difficult weather and road conditions in Sapa. Unfortunately, we lost almost one hour at toll booth as there seemed to be a problem with the paying as far as we understood.
Sapa to Noi Bai Airport, taxi SUV 4pax, OUROS Travel (Ouros Travel), Oct 3, 2025
AQ
Arlene QSeems ordinary and need upgrading.
Sapa to Noi Bai Airport, Bus Single Cabin, King Express Bus, Sep 24, 2025
CL
Camille LI asked a favour from them to give me lower deck because I have motion sickness. They are very kind and accommodating to me and check upon me if Im comfortable. i will recommend them for giving me more than 5-star quality service. You made my trip more memorable here in Sapa Vietnam.
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 23, 2025
YT
Yoshinobu TMr. Nam spoke English and accommodated several of our requests. One of them was a very important request, which he gladly accepted. He drove safely and we arrived at our destination earlier than scheduled. Thank you.
Sapa to Noi Bai Airport, taxi SUV 4pax, OUROS Travel (Ouros Travel), Sep 21, 2025
RK
Rakers KIn addition, they provided free hotel drop service for a 3km radius from hotel go to office . They drop the car off near Noi Bai airport and then there is a shuttle bus to the airport. Thank you was wonderful.
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 17, 2025
VH
Vitma HDouble bed for a couple quite private and discreet, air conditioning quite strong, free drinking water, toilet on the bus.
Sapa to Noi Bai Airport, Bus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Sep 17, 2025
LM
Lynn MGreat ride. We booked for a different time but was told in advance it wouldn’t be possible because the bus was cancelled. But the bus picked us up on time and arrived to our destination early. The ride was pretty smooth despite being in the back top bunk. We were able to sleep fine.
Sapa to Noi Bai Airport, Bus Upper Single Cabin, HK Buslines, Sep 16, 2025
AK
Alankar KBed and pillow are not comfortable. Blanket does not looks fresh.
I had been ask to come to a location and when we reach there he took as to Bus ( in Sa Pa) which is about 100m to cross the road and with kids and luggage i think it is a bed experience.
Sapa to Noi Bai Airport, Bus Single Cabin, King Express Bus, Sep 15, 2025
NC
Nicole CI was supposed to be dropped off at he domestic terminal. We arrived in Hanoi old quarter and they said it’s the end. I showed my ticked but they kept saying no no no
When I called to hotline the lady arrange they take me at 7. They drop me at the wrong terminal. Very annoying and time consuming
Sapa to Noi Bai Airport, Bus Single Cabin, King Express Bus, Sep 11, 2025
CS
Cameron SThe driver spent the entire drive texting on Facebook or on video calls something driving into other lanes without knowing
Sapa to Noi Bai Airport, taxi SUV 4pax, Viet Technologies Travel (Viet Technologies Travel), Sep 10, 2025