HH
Harry HThe trip was all fine but the driver thought it was normal to slap both me and my girlfriend purposefully. Safe to say it didn’t make us feel comfortable
Sapa to Noi Bai Airport, Bus Double cabin, Sao Viet, May 21, 2026
CL
Cynthia LCustomer service online was fast and responsive, and the hotel pickup staff and drivers were all friendly and helpful. The facilities were quite standard, but still acceptable. However, the counter staff felt a bit rude and rushed. They asked again about my destination even though my printed ticket clearly showed the airport, and they were not very attentive since 3 passengers were mistaken as 2. Overall, the trip was okay, but the counter service could be improved.
Sapa to Noi Bai Airport, Bus Single Cabin, Sao Viet, May 21, 2026
CL
Cynthia LCustomer service online SAO VIET was fast and responsive, and the hotel pickup staff and drivers were all friendly and helpful. The facilities were quite standard, but still acceptable. However, the counter staff felt a bit rude and rushed. They asked again about my destination even though my printed ticket clearly showed the airport, and they were not very attentive since 3 passengers were mistaken as 2. Overall, the trip was okay, but the counter service could be improved.
Sapa to Noi Bai Airport, Bus Lower Single Cabin, Sao Viet, May 21, 2026
NA
Nur AFrom the counter, staff not friendly. Didn't tell us the bus is arrived. The driver very rude. Stop
Sapa to Noi Bai Airport, Bus Single Cabin, Sao Viet, May 20, 2026
SA
Spencer ADecent trip, did the job. Lying down is the only option - particularly if you're tall (I'm over 6 foot) - but was able to rest on the journey. One stop, in the second half of the journey. Smaller bus took us from near the airport to our terminal. Generally on time and smooth ride.
Sapa to Noi Bai Airport, Bus VIP Cabin 22, Daiichi Travel, May 17, 2026
D
Deeleepchand Excellent ,the driver make his best and drive carefully
Sapa to Noi Bai Airport, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), May 16, 2026
BS
Bernard Sdriver help us to catch connecting taxi to our final destination
Sapa to Noi Bai Airport, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), May 13, 2026
RS
Rehan SDriver was on time for pickup and safe driving
Sapa to Noi Bai Airport, taxi SUV 4pax, Viet Technologies Travel (Viet Technologies Travel), May 9, 2026
J
James Rubbish not removed from previous people, no fresh water supplied. Arrived two hours early to the airport, driver was quite rude and abrupt
Sapa to Noi Bai Airport, Bus Single Cabin, Sao Viet, May 8, 2026
LK
Loreta KThe Pick up location was stated as Grand Flamant SAPA Hotel but hotel reception has made us walk to the main bus station. For People who have heavy luggage or luggage with no wheels, it’s a problem. Why To make such an inconvenience , it’s best to state the right location so that taxi can drop you off where you should be.
The bus we have boarded was a completely different bus , not a SAPA dragon express. The bus was outdated, dirty, privacy curtains missing.
Also a drop off location wasn’t the airport, the bus dropped us off at Grand Dragon hotel from where we had to take the taxi to the airport.
Lots of inconvenience!
Sapa to Noi Bai Airport, Bus Sleeper, Sapa Dragon Express, Apr 29, 2026