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Sukant Booked a different bus, got a different bus. Company promised the refund, but only refunded 6euro, out of 63euro ticket. Will suggest to book from another operator.
Sapa to Halong Bay, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Sep 21, 2025
CG
Clive GCabin was smaller than I previously had and the bed couldn't be adjusted up to become a seat as there was too little headroom
Sapa to Halong Bay, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 16, 2025
KM
Katerina MWe got a bus of a lower category than we booked. We arrived at the second transfer point too early.
Sapa to Halong Bay, Bus Van + Sleeper VIP 34, Duc Duong Bus, Mar 12, 2024
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Stephan When I arrived in Hanoi to change to the next bus, there was nobody there to tell me where to go next. I had to call the company and somebody came and organised the next part of the trip. I think they had just forgotten me. In the end I arrived with 2 hours delay.
Sapa to Halong Bay, Van Van + VIP Bus, Grouptour (Công ty du lịch quốc tế Grouptour), Dec 30, 2023
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Roland Very efficient way to arrange transport
Sapa to Halong Bay, Van Van + VIP Bus, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 20, 2023