IK
Iris KThey drove like crazy
Phong Nha to Hue, Bus Cabin 24, Hoang Minh Limousine, Mar 15, 2026
XZ
Xie ZI waited at the original boarding place as advised in your email until 14:50, only to be told by staff that the location had been changed. When I reached the new address on 14:55, there were no buses left, I nearly missed my trip and had to ask my taxi driver to help arrange pick-up.
Second, we were not dropped off at the designated destination. Instead, we were transferred to another vehicle halfway.
I am extremely dissatisfied and expect a proper explanation and solution.
Phong Nha to Hue, Bus Local Cabin, Sapa Discovery Travel, Mar 15, 2026
GC
Gary CThe customer service was poor.
The girl on reception in Phong Nga was surly.
The young man on the bus was rude and incompetent.He upset several passengers, with his chaotic approach to allocating seats.
We have been travelling for over a month and have seen nothing like it before.
The driver however did a good job, was safe and on time.
We do not recommend travelling with Hoang Minh Limousine.
Phong Nha to Hue, Bus Cabin 24, Hoang Minh Limousine, Mar 14, 2026
AV
Arnoldus VComfortable, safe journey. Wonderful seats and driver. SDT (with horrible reviews) seems history, and now have changed name and quality as HM Happy Car Buslines.
Phong Nha to Hue, Bus VIP 24, Sapa Discovery Travel, Feb 25, 2026
DG
Deborah GEverything worked perfectly. Also the shortterm change of departure time and destination we had to make the evening before due to a flight schedue change was no problem at all.
Phong Nha to Hue, taxi Comfort 2pax, Mango Travel, Feb 22, 2026
S
Shauna Brilliant service - on-time and really nice driver! Well-mannnered and catered to all our request. I highly recommend - it was our best journey so far!
Phong Nha to Hue, taxi Comfort 2pax, Mango Travel, Feb 21, 2026
TR
Tom RReally nice driver. Took us from place to place. Perfect service.
Phong Nha to Hue, taxi Comfort 2pax, Mango Travel, Feb 19, 2026
JC
Joshua CClean comfortable bus. We felt very safe with the driving.
Phong Nha to Hue, Bus Cabin 24, Hoang Minh Limousine, Feb 8, 2026
HJ
Hannah JDriver checked regularly where we were going as there were several stops. Communication was good because this bus went earlier than planned and I got a message to say that. Quieter time of year so less people, all on one bus, more economical. Was given water too.
Phong Nha to Hue, Bus Cabin 24, Hoang Minh Limousine, Feb 6, 2026
A
Ariane The bus was 80 minutes late. We didn't get any informations. The stop to have a break was absolutely aweful, disgusting place. There are surely better options. I couldn't book my cabine and of course we arrived 2 hours late.... Not happy, I had much better expériences than this.
Phong Nha to Hue, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Jan 29, 2026