TM
Thibault MEverything went perfectly from start to finish. The driver was excellent: very professional, careful, and safe on the road. I finished my cruise earlier than expected, and he was kind and flexible enough to pick me up earlier as well. Thanks to him, I arrived at the airport with plenty of time before my flight.
The customer service was also very efficient. They provided all the necessary information regarding the trip, communicated clearly, and even took the time to ask for feedback afterward. Very appreciated. I highly recommend this service!
Ninh Binh to Ha Long, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), May 15, 2026
RG
Rob GWas disappointed with WhatsApp message regarding pickup point and time. We had just sat down to enjoy our breakfast and I had received a message saying pickup in few minutes go to main road. We left our breakfast on the table as did not want to miss our bus. We walked to main road and waited here for 45 minutes until bus eventually turned up. We were very hungry at this time and upset. We were only 100m from our hotel. Frustrating to leave our breakfast at the table and having to wait longer then we were led to believe. It's a shame bad communication from driver otherwise would have been a pleasant trip.
Ninh Binh to Ha Long, Bus Tourist bus, Ninh Binh Limousine (Ninh Binh Limousine), Apr 26, 2026
S
Sarah We arrived 45-60 mins later than we should and therefore almost missed the excursion we had planned in HaLong. The driver spent a lot of time picking people up in lots of different locations and dropping people off + moving us to another vehicle with other confused passengers and everyone going to different locations
Ninh Binh to Ha Long, Bus VIP Limousine 11, Ninh Binh Limousine (Ninh Binh Limousine), Apr 12, 2026
AR
Allan RPoor driver, And he basically used our trip as a package delivery service as well
Ninh Binh to Ha Long, Van Minivan, Quang Muoi Limousine, Mar 30, 2026
KM
Kelly MAlmost an hour delay
The driver was pretty dangerous on the road
Ninh Binh to Ha Long, Van Minivan, Quang Muoi Limousine, Mar 30, 2026
DG
Dylan GDriver made numerous stops and drove quite fast and weaving through cars
We did get there on time in fairness
Ninh Binh to Ha Long, Van Minivan, Quang Muoi Limousine, Mar 17, 2026
EW
Eleanor WWe were charged an extra 160,000 VND, and told we would not be picked up if we didn’t pay. The journey was overbooked and people were crammed in sharing seats. The bus arrived an hour later than scheduled.
Ninh Binh to Ha Long, Van Minivan, Quang Muoi Limousine, Mar 10, 2026
RT
Riccardo TThe pick up was very late, around 45 minutes late and we have never been informed until we reached out to the support number. We were also not informed in advance that we would be picked up by a separate car and then transferred to the main bus. The process was not clearly explained. The only information we received was from the first driver, who told us to “stay in the car, the van will pick you up soon” while parking on a very dark street. Then the real transfer worked fine and we arrived to our destination almost on time.
Ninh Binh to Ha Long, Van Limousine 9, Luxury Van Limousine (Luxury Van Limousine), Feb 15, 2026
JS
Julia SPoor communication. At no point did I know what was going on.
Ninh Binh to Ha Long, Bus VIP Limousine 11, Ninh Binh Limousine (Ninh Bình Limousine), Feb 6, 2026
LR
Lou RPerfect pick up and almost on time arrival. They took me to a wrong dock, but I'm sure that if I had checked, they'd bring me at the right place.
Very fast driving.
Ninh Binh to Ha Long, Van Minivan, Quang Muoi Limousine, Jan 7, 2026