MA
Melissa AThe Pick up was two Hours to late. We call the Hotline about 20 times Nobody call us back or answer the calls. We got panicked and thought they forgot us. After 2h of waiting in Front of the Hotel we get picked up by a van. It was not possible to talk in English with him no answer Where We going no Reasion why he is so Late. He Drive about 20 min to a Big bus. We arrived and there standig about 4 mens they Took our backs and say no Hello no exuse for being Late only that we have to pay extra 600 Bath because our backs are to Big. I got angry in This Moment I asked him why we got picked up that Late he does bot answer my question he did like he don’t understand english only repeat that we have to pay. In the End he say 400 Bath we Paid got the Tickets und go into the bus. Bus was completly Full. We can’t Seat Next so each other so my husband go in the back an I go somewhere in the Front. We asked the people hoe Long they are Waiting also about two hours. The other people had also to pay extra Money. The Persons who work there are very unfriendly.
After 2h we Arrived the Pier.
From the Moment we Checked in on the boat everything, was good but Before it was a terrible Disaster.
Krabi to Koh Samui, Ferry Van + Ferry, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), Mar 13, 2026
RS
Raghav SThe listing mentioned a minivan, and while we were initially picked up in one, we were later asked to switch to the bus for the main route.
Krabi to Koh Samui, Ferry Van + Ferry, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), Mar 10, 2026
KK
Kerstin KAll good! On time and safe
Krabi to Koh Samui, Bus Bus + Ferry, 12Go Transport (12Go Transport), Mar 1, 2026
BE
Basak EEverything was on time, clean and informative
Krabi to Koh Samui, Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 27, 2026
AL
Alexander LWe had booked for two families (eight people). At the pier, I met several people who had apparently booked the same route. In the end, they put 12 of us in a completely overbooked van, and since there was hardly any room for our luggage, they promised to transfer us to a larger bus after two kilometers. The larger bus was a huge, almost fully occupied coach. Out of concern for the two babies, we tried to discuss whether we could continue our journey in the van now that it was free, but this only resulted in a call to the service hotline, where I was yelled at loudly. We arrived safely in the end, but we had booked something else. This is Thailand, it's different, and 10 years ago I wouldn't have cared, but with small children I can do without this kind of adventure
Krabi to Koh Samui, Van Van + Ferry, Future Travel and Service (Future Travel and Service), Feb 22, 2026
JS
Jagmohan SEverything arranged very well. Reached 10 mts before at destination.
Krabi to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 19, 2026
WT
Will TEverything was fine the check in and connections but the coach’s toilet was broken and had been for some time as the sign had faded and a padlock had been fitted to outside of the door ,to be fair we did stop once for toilet break apart from that, spot on.
Krabi to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 14, 2026
GC
Grenville CAll went well until we arrived on Samui Island, the port was chaotic and onward transport to our hotel, for which we had previously paid, was severely delayed. It appeared that the staff at the port were not aware of our booked trip to Fisherman’s Village and none of the available drivers wished to go there. So we waited and waited until eventually the supervisor instructed one of his colleagues to take us. I would not use the onward travel service in future but take a taxi on arrival.
Krabi to Koh Samui, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 12, 2026
SD
Shannon DThe bus and ferry were perfectly organized for us. Also left on time.
Krabi to Koh Samui, Ferry Express, Lomprayah (ลมพระยา), Feb 7, 2026
MF
Muriel FIn summary: 45 minutes late to our hotel, they demanded an extra charge even though we had already paid for the pickup in Samui. The van ride was unpleasant because the driver was speeding, exceeding the speed limit. Upon arrival, we were left to fend for ourselves, waiting 20 minutes before seeing another van. I therefore do not recommend this company.
Krabi to Koh Samui, Van Van + Ferry, Ramon Transport (รมณ ทรานสปอร์ต), Feb 4, 2026
