SP
Sofiia PI am disappointed with the Koh Samui – Krabi transfer (ferry + bus).
We arrived almost at 18:00, while according to the schedule the arrival time was 14:00. A delay of nearly four hours is unacceptable.
Overall, the trip was poorly organized and stressful. I hope the company improves its service and time management.
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Mar 1, 2026
JR
Janie RSmooth process from start to finish. I was worried after reading the reviews but we picked our tickets up at the Samui Phantip office where they were very organised. Ferry was smooth and on time. Easy to locate the Krabi bus, it took a while to leave but nothing to complain about. Journey was fine, driver did not speed, and drove responsibly in heavy rain. We had backpacks and did not have to pay any extra to put them in the hold. The guy measured people's suitcases and large ones were charged 100 baht.
Koh Samui to Krabi, Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 28, 2026
YD
Yvonne DThe ferry was one our late
Which is not the fault of the company and the driver waits for us
It was a chaos to find the right minivan at the pier
No organisation
Because there where no city names on the minivans
We habe to ask several times
Two of the guests took the wrong mini van and we have to return to change the guests
The mini van was too full and the driver drove in a very dangerous way
We were afraid
He didn’t leave space to the front cars on the highway and has difficulties to stop in time
For tall people it is difficult to find space for the legs
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Feb 22, 2026
HB
Heidi BThe ferry was nice, not so much info when we arrived. We booked for a van but got put in a bus, had to wait a long time so then we decided to take a taxi instead
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Feb 11, 2026
KO
Karlijn OUp until the ferry everything went smooth. But then the lady of the minivan looked at my ticket scanned it and all seemed to be ok. Until we went to Ao Nang and I was suppose to go to Krabi. The lady was just as surprised as me, but no apology whatsoever. I asked her if she then can drop me at my hotel, since I was the only one left and to safe a bit of time (delay would be over 1,5h). But she then started lying and said this was suppose to be the route all along. If everything would have went well, rating would have been good of course. But im that single case probably ;)
Koh Samui to Krabi, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Feb 9, 2026
FK
Frank KI forgot my iPad in the bus, contacted the co. And get it back 2 day later.
Thank you
Koh Samui to Krabi, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 8, 2026
JT
Jacob TBad driver in the first Van, the rest was fine
Koh Samui to Krabi, Ferry Standard, Ramon Transport (รมณ ทรานสปอร์ต), Jan 18, 2026
YT
Yehonatan TEverything was excellent but wasn't on time
Koh Samui to Krabi, Ferry Express, Lomprayah (ลมพระยา), Jan 16, 2026
PH
Patrik HWay with boat was fine. We didn't expected luxury, si we were not disappointed.
But driver of van and the Way was horrible. Driver was still on phone and we arrived almost an hour larer.
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 16, 2026
DW
Daphne WThe line for the boat was so long we almost missed it, despite arriving 40 minutes before departure. The boat almost took an hour longer than expected, causing a two-hour delay on our trip. There was no information in the PDF provided on where to go, how long the trip would be etc. The bus we were in smelled like a rat had died in the ventilation,
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 13, 2026