HB
Heidi BThe ferry was nice, not so much info when we arrived. We booked for a van but got put in a bus, had to wait a long time so then we decided to take a taxi instead
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Feb 11, 2026
KO
Karlijn OUp until the ferry everything went smooth. But then the lady of the minivan looked at my ticket scanned it and all seemed to be ok. Until we went to Ao Nang and I was suppose to go to Krabi. The lady was just as surprised as me, but no apology whatsoever. I asked her if she then can drop me at my hotel, since I was the only one left and to safe a bit of time (delay would be over 1,5h). But she then started lying and said this was suppose to be the route all along. If everything would have went well, rating would have been good of course. But im that single case probably ;)
Koh Samui to Krabi, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Feb 9, 2026
FK
Frank KI forgot my iPad in the bus, contacted the co. And get it back 2 day later.
Thank you
Koh Samui to Krabi, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Feb 8, 2026
JT
Jacob TBad driver in the first Van, the rest was fine
Koh Samui to Krabi, Ferry Standard, Ramon Transport (รมณ ทรานสปอร์ต), Jan 18, 2026
YT
Yehonatan TEverything was excellent but wasn't on time
Koh Samui to Krabi, Ferry Express, Lomprayah (ลมพระยา), Jan 16, 2026
PH
Patrik HWay with boat was fine. We didn't expected luxury, si we were not disappointed.
But driver of van and the Way was horrible. Driver was still on phone and we arrived almost an hour larer.
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 16, 2026
DW
Daphne WThe line for the boat was so long we almost missed it, despite arriving 40 minutes before departure. The boat almost took an hour longer than expected, causing a two-hour delay on our trip. There was no information in the PDF provided on where to go, how long the trip would be etc. The bus we were in smelled like a rat had died in the ventilation,
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 13, 2026
SR
Simone RThe experience with Future Travel and Service was overal poor. The ferry's journey normally is 1.5h but it took almost 2h. The ship was in very poor conditions, competely rusty, interior floors and seatings looked from the 50' in bed conditions (no the vintage kind), it was also veryhot as there issn't a propery a/c system. When we arrived at the Donsak Pier to get the minivan it was choas. Lots of people trying to get on the right transport, nobody from Future Travel and Service available in sight to tell you which minivan to go to. After asking around we managed to get on an open track shuttle service to the other side of the pier (you cannot really walk there).
Here again a bit of choas. First of all there was no minivan. To our surpise there were 2 doubledeck buses. First they sent us to wrong bus, and after 10min waiting under the sun and double checking again they realized it was the wrong bus. Unload the luggage again and go to another bus, which departed about 40min later as they were had to way other arrivals from the pier. Basically they decided to go for a 40 seat bus instead of arranging 4 different minivans. This delayed the whole trip arriving at Krabi's Bus Terminal around 18:00 instead fo 17:00.
The bus at least was ok, except for the couple of times the bus engine failed and switched off while departing the pier.
Dont really recommend the operator Future Travel and Service
Koh Samui to Krabi, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Jan 8, 2026
MB
Matt BYou might not know what vehicle you are getting in straight away. Don’t panic. The drivers can be abit crazy. They will call out different destinations randomly, without any rhyme or reason. Just make sure you get in the right vehicle.
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 7, 2026
D
David A absolute shambles from getting off the ferry these guy are joker on wee not good to talk to need looking at before soming go's bad as accidents happen
Koh Samui to Krabi, Van Van + Ferry, Jarinthon Tour, Jan 5, 2026