NI
Nathan IThe train is noisy and bumpy but that has nothing to do with Chapa and is just how old trains are in Vietnam. But the cabin was comfortable, the link to the Sapa private transport was seamless and it was all relatively easy.
Hanoi to Lao Cai, Train #SP3 VIP Cabin 2x, Chapa Express, Feb 8, 2026
CA
Camilla AAmazing trip. Everything was perfect
Hanoi to Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Feb 8, 2026
LP
Lara PWe booked on the VIP cabin and were not given the cabin we booked. We spoke to people who did get a cabin in vip part of the train and they paid the same and got what they asked for. We were give a 4 sleeper cabin with 2 single beds. The toilet was disgusting and dirty. It seemed they over booked the vip Avon and sadly we got the down grade with no refund!
Hanoi to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Feb 5, 2026
CK
Christopher KTeam managed transfer to next station due to fault at bridge very well, for which we are grateful.
No toilet in our carriage.
Hanoi to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Feb 5, 2026
MK
Mani KExcept for wifi not working, everything else was fine
Hanoi to Lao Cai, Train #SP3 VIP Twin Cabin + Van, Vicsapa Train, Feb 4, 2026
AR
Anthon RBest 12Go experience out of many
Hanoi to Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jan 28, 2026
FZ
Felix ZSuper comfortable in the queen bed
Hanoi to Lao Cai, Train #SP7 Suite 2x, NewLivitrans Express, Jan 17, 2026
DW
Deborah WCosy and comfortable beds. Welcoming and friendly staff. The train departed and arrived exactly on time. Wonderful experience
Hanoi to Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, Jan 3, 2026
JS
Jay SWhilst the cabin was very tidy, clean, and had some water and snacks, the train itself was very, very noisy. None of the 4 of us sharing the cabin got any sleep.
We will take a night bus next time 10000%.
Such a shame
Hanoi to Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jan 3, 2026
LL
Lorraine LVery easy booking the train, and everything went smoothly
Hanoi to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Jan 1, 2026