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From Sapa Lao Cai to Hanoi by train

20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
 Refund
 
20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
 Refund
 
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
20:55
LCA Sapa Lao Cai
04:17
GLA Gia Lam, Hanoi
7h 22m
 Refund
 
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
#SP2
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
20:55
LCA Sapa Lao Cai
04:30
HNO Hanoi
7h 35m
 Refund
20:55
LCA Sapa Lao Cai
04:32
HNO Hanoi
7h 37m
 Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund
21:40
LCA Sapa Lao Cai
05:15
GLA Gia Lam, Hanoi
7h 35m
 Refund
 
21:40
LCA Sapa Lao Cai
05:00
YVI Yen Vien, Hanoi
7h 20m
 Refund
 
21:40
LCA Sapa Lao Cai
05:30
HNO Hanoi
7h 50m
 Refund

From Sapa to Hanoi by taxi

Any
Sapa
Time
Hanoi
4h 10m
 Instant
  vehicle, all incl
Any
Sapa
Time
Hanoi
5h
  vehicle, all incl

From Sa Pa SapaExpress to Hanoi by bus

13:15
Sa Pa SapaExpress
19:15
Hanoi SapaExpress
6h
15:15
Sa Pa SapaExpress
21:15
Hanoi SapaExpress
6h
15:30
Sa Pa SapaExpress
21:00
Hanoi SapaExpress
5h 30m

From Sapa GreenLion to Hanoi by van

15:00
Sapa GreenLion, Lao Cai
20:00
Hanoi GreenLion
5h

From Sapa SSB to Hanoi by bus

07:45
Sapa SSB
14:15
Hanoi SB
6h 30m
13:15
Sapa SSB
19:45
Hanoi SB
6h 30m
15:00
Sapa SSB
21:30
Hanoi SB
6h 30m
15:15
Sapa SSB
21:15
Hanoi SSB
6h
15:45
Sapa SSB
22:15
Hanoi SB
6h 30m
21:45
Sapa SSB
04:15
Hanoi SB
6h 30m

From Sapa SSB to Hanoi by van

07:45
Sapa SSB
12:45
Hanoi SSB
5h
14:00
Sapa SSB
19:00
Hanoi SSB
5h
14:30
Sapa SSB
19:30
Hanoi SSB
5h
15:00
Sapa SSB
20:00
Hanoi SSB
5h
15:30
Sapa SSB
20:30
Hanoi SSB
5h

Passenger reviews out of total 12,699 passengers who traveled with us on this route.

At 12Go our operators offer three types of service:

Cheap, Fast, Good - but you can usually pick only two of them!
Cheap & Fast won’t be Good. (e.g. buses from/to Khao San Road, local buses or 3rd class trains)
Cheap & Good won’t be Fast. (e.g. VIP trains in Thailand)
Fast & Good won’t be Cheap. (e.g. private limousine services, or VIP24 buses vs Express buses)

Make your choice! Please remember that while we are closely monitoring the services, we are still an agency marketplace. That means we focus on ticketing services and route availability & coverage rather than on the factual seat reclining angle you will get on the bus today.

Nov 13, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Very smooth travelling. Pillow and blanket were clean and comfy. U got water, crackers, tooth brush and paste, and slippers. Toilet was ok, but smelly. Washing place was open but good. All in all definetely better than go by the vip mini bus to Sapa (from Hanoi)
Nov 13, 2018
van VIP, GreenLion Bus
★★★★★
Muy muy buen servicio. Muy recomendable
Nov 9, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Bed wasn't the most comfortable. Bedsheets were clean. The rails are very bumpy but I guess it's not the train company's fault. The staff was helpful and organized. When the snack lady proposed you some snacks, don't hesitate to bargain. I got a Pringle box for 50k instead of 80k.
Nov 8, 2018
bus Semi Sleeper, Grouptour
★★★☆☆
There is no toilette on the bus
Nov 2, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
I was travelling with 2 kids (5yrs) so I enjoyed clean beds and good service. Air conditioning is too strong and sometimes it gets really cold. Nice hot coffee in the morning. Overall we enjoyed our trip.
Oct 31, 2018
bus Semi Sleeper, Grouptour
★★☆☆☆
Only possitive is that we arrive to Hanoi. Bus is not new and overused, seats are damaged and so doors to toilet. You cannot close them. Driver stopped at 3.40 in Hanoi, through away everybody's luggage from bus and told everybody to get out. No communication in English.
Oct 28, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Enjoyed the journey.The cabin was comfortable and staff courteous.
Oct 24, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
A bit expensive than actual price but it makes sure that I will have a lower bed. The train departs exactly on time. I got coach no. 5 which has good decoration in purple color. Make sure you book room away from toilet. Some time people don't know that the toilet door need to be locked after use. They let the door open and it will be bumped all along the way and keep waking you up.
Oct 21, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Perfect way to travel safe and comfortable
Oct 20, 2018
bus Semi Sleeper, Grouptour
★★★★☆
Would have been 5* only it didn’t leave on time. It was supposed to leave at 3pm but we left at 3.10, then went to pick up 2 people in their hotel who weren’t ready, and then we returned back to the meeting point to pick up a further more 2 people (I’m guessing they merged our van with someone else’s due to it not being full). We left Sapa at 3.35pm and arrived 30 minutes late, at 8.30pm. Driver was great, stopped for us twice, and dropped us off where we wanted. Seats were comfy and the journey was seemless.
Oct 20, 2018
van VIP, Grouptour
★★★★☆
Better ride than our first trip thankfully as I was seriously considering cancelling and finding an alternate travel company. Much safer driving from this driver. The only negatives were the van was not as nice - stained seats and something sticky and gross on the seatbelt. Also the seat poor man's seat in front of me was broken - every time we hit a bump at speed, the back of his seat flew backwards.
Oct 15, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Comfortable
Oct 15, 2018
train #SP4 VIP Sleeper, King Express
★★★★☆
We had heard lots of negative stories about the sleeper train, but King Express surpassed our expectations. It was clean and comfortable. We paid for a two berth cabin which we thought was worth the expense to have our own private space. Toilet wasn't great but better than expected. For value for money I think the Sapa Express limousine bus is a better option - quicker, cheaper and by travelling during the day you get to spend the night in a bed that's not moving anywhere.
Oct 13, 2018
van VIP, Grouptour
★★★★★
It was a confortable bus and it arrived on time, everything was ok!!!
Oct 13, 2018
van VIP, Grouptour
★★★★☆
good trip only less space for luggage
Oct 13, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Very efficient and comfortable!
Oct 12, 2018
bus Semi Sleeper, Grouptour
★★★☆☆
First time on a sleeper bus so obviously was a little confused with everything. Especially the bathroom breaks when people get off the bus and go to the washroom right in front of the windows... lol
Oct 8, 2018
bus Semi Sleeper, Sapa Express
★★★★★
Very good and safe drive from Sapa to Hanoi ! Comfortable sleeper bus also possible to sit !
Oct 7, 2018
bus Standard AC, Sapa Express
★★★★☆
The overall service was good however the WiFi quality was extremely poor compared to several other companies we used during our journey in a Vietnam.
Oct 5, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★☆☆☆
We had Insects in our room. The matresses were hard. The Service Lady did not speak any English. The VIP sleeper was totally overpriced. We paid 10 times as much as for a Bus. Next time we will take the Bus both ways the quality is so much better!
Oct 4, 2018
bus Standard AC, Sapa Express
★★★★★
Great members
Sep 28, 2018
bus Semi Sleeper, Grouptour
★★★★☆
Destination in Hanoi was not as informed. The driver might decide on his own convenience.
Sep 28, 2018
van VIP, Grouptour
★★★☆☆
Van was overcrowded as most reviews say. First come first serve... Driver had made a stop elsewhere first "not the stated stop the rest of us were waiting at" and picked up 4 locals, so us other 4 westerners were forced to fight over remaining "prime seats". Then the Driver wouldn't even let me eat my crisp in the van, "sorry tourist, no food!" Is what I got. The big buses are a better option. Way more comfortable but takes a little longer. Plus you can eat and drink as you desire with a guilt free reclined assigned seat.
Sep 26, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
This train was really good
Sep 26, 2018
train #SP4 VIP Sleeper 4x, Violette Express Train
★★☆☆☆
The air con was inconsistent and the toilets were disgusting and smelly. There was fecal matter on the floor. I would have preferred to bus instead.
Sep 25, 2018
bus Semi Sleeper, Grouptour
★★★★★
vert good driver, thanks
Sep 24, 2018
van VIP, GreenLion Bus
★★☆☆☆
There was no snack. En the wifi was nog working. En not for every body was there water. The driver had een bad driving skill. You don't pass a other car in a blind corner.
Sep 21, 2018
van VIP, Grouptour
★★★★★
Travel was Quick and very comfortable. Driver made two stops so we can eat and go to wc. Definetely a good choice to Travel from Sa Pa!
Sep 18, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★★☆
we would like how the security staff handle over crowding people who eager to enter the train. we enjoy our trip to hanoi, but on the way to hanoi i was needed use of toilet, the train couch was waving and wobble, unluckily my shirt was torn by nail @ train wall. that was dangerous. that all.
Sep 18, 2018
bus Semi Sleeper, Grouptour
★★★★☆
Driver is on time as promised. Only water is provided, No snacks. Short break for each stop (10 mins). Overall is good for the affordable price.
Sep 17, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Very good! Beds are fine and service was good
Sep 14, 2018
bus Semi Sleeper, Grouptour
★★★★★
They driver wasnt very friendly. They beds are perfect for the tall people. Much better that sapa express
Sep 13, 2018
van VIP, Grouptour
★★★★★
Skillful driver, awesome!
Sep 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
everything in sapa das amazing. I recomend this place and this kind of trip (Night train)
Sep 9, 2018
bus Semi Sleeper, Grouptour
★★☆☆☆
Bus was fine but the drive was not Good. More than two hours late back to Hanoi. We wanted to get of at a earlier stop when the bus stopped to drop of some other Passengers but the driver wouldn’t let us.. it was 10 minuts away from our hotel but we had to go to the end station and take a taxi for almost 40 minuts instead and it cost us a lot more... very dissapointing because it wouldn’t have made a difference to the driver because he stopped anyway,,, made no sense
Sep 8, 2018
bus Semi Sleeper, Sapa Express
★★★☆☆
Departure time was shifted to 13:00 instead of 13:15. As time of arrival 19:00 was given in the booking but they already know it takes longer because they do a 30min stop on the way. Water was distributed and a snack as well - which was great :) the staff was very friendly as well. sadly, there were not pillows for everyone, the blankets were really dirty and the toilet offered no paper. After the 30min break one guy told us to go on the bus and at the same moment, the bus departed and 5 people ran after it in hope the bus would let them in. That was scary, since they didn't tell us sooner to go back. They just told us when the bus was already leaving.
Sep 3, 2018
bus VIP, Sapa Express
★★★★★
This was a great trip. Max was our host and he did very well to give us all the information and make it a good journey
Aug 30, 2018
bus VIP Sleeper 41, Grouptour
★★★★☆
Very clean bus, good English speaking staff, left on time, enough breaks
Aug 28, 2018
bus VIP, Sapa Express
★★★★★
Good driver Phoenix, felt save all the time. Enthousiatic host Max. Bus right on time. Great chairs (booked the VIP bus).
Aug 24, 2018
bus VIP Sleeper 41, Grouptour
★★★★★
Sapa - Hanoi. Greenbus. Comfy. Clean. USB charger. Wifi. Clear announcement made. Driver speaks english. Two stops in between.
Aug 22, 2018
bus VIP Sleeper 41, Sapa Express
★★★★☆
Very comfy, convenient bus! I know they beep the horn a lot in Vietnam but I didn’t think they’d do it so much on a ‘sleeper’ bus! Made it a bit difficult to sleep
Aug 18, 2018
train #SP2 VIP Sleeper 4x, Orient Express
★★★★★
I liked it! I thought it was comfortable and had everything I needed.
Aug 16, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Imposible encontrar el lugar donde cambiar mi voucher
Aug 16, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Sapaly nighttrain is a perfect wat for visiting Sapa
Aug 16, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★☆☆☆
The train wagon was worse than asia express and we pay just the same. Also there were some bugs in the cabin that we need to kill.
Aug 13, 2018
train #SP2 Class II AC, Vietnam Railways
★★★★☆
Booking online is hassle free. Train is on time. Seat is as expected. However, as usual, almost died freezing. Very cold airconditioned.
Aug 13, 2018
bus VIP Sleeper 41, Sapa Express
★★★★★
Comfortable
Aug 13, 2018
train #SP2 VIP Sleeper 4x, Pumpkin Express
★★★★★
The cabin was very clean and the bed was comfortable and they provided snacks and water, the train trip was a bit bumpy but that was expected.
Aug 12, 2018
train #SP4 VIP Sleeper, King Express
★★★☆☆
Cabin was well cleaned and in decent conditions, bedsheets were good. The whole coach was terribly cold. Cabin had no room for luggage. Toilets had no water and were flooded.
Aug 12, 2018
bus VIP, Sapa Express
★★★★★
We had a little delay on the way back, but the busses and the service they provide is excellent. No complaints. The ride was very comfortable.
Aug 10, 2018
bus VIP Sleeper 41, Sapa Express
★★★☆☆
+: on schedule, easy wifi, comfortable free water - dirty inside, luggage thrown on the street in Hanoi, could easily be stolen
Aug 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★☆☆☆
Service was excellent. A literal red carpet laid out for Sapaly Express passengers, with a staff checking in on us before moving off. Cleanliness of the common facilities was also as expected. Great service was let down by the poor environment. Excessive swaying at night (not Sapaly Express' fault as that is how the train tracks are), coupled with the hit-and-miss air-conditioning which seemed to work for only 5 minutes every hour made it difficult to get a good night's rest. All in all: An experience. But as with all experiences, once is enough.
Aug 9, 2018
van VIP, GreenLion Bus
★★★★☆
Very comfort and spacious bus. The drivers are sometimes reckles, but maybe thats normal for asia. And they where both times a half hour late, but i think thats aswell asian standard
Aug 9, 2018
train #SP4 VIP Sleeper, King Express
★★☆☆☆
This was our return trip by train from Sapa to Hanoi and, of course, we compared the experience to the first trip. First, we did not understand why they put the AC to maximum. The temperature outside was fine, no need of AC. More annoying was the fact that we asked 3 staff to turn it off - before we left Sapa. They all said yes (or something which we thought was an approval) but no one did nothing about it. I asked again later and the lady looked through me as if I was talking to a ghost. The linen was averagely washed, some stains on it. Plus, the blanked was coming out of the cover. The toiled was quite dirty.
Aug 9, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
Was better the train that we took to arrive to sapa. Still decent.
Aug 6, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
Rude staff. Were transferred to another bus company. Left late from SaPa.
Aug 6, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Clean bed, comfy space to sleep.
Aug 6, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Contrary to the hanoi - sapa trip, the return trip was great. We were in a violet couch and had a good aircon, soft beds and it was quiet accept for the rattling of the train. We enjoyed it.
Aug 3, 2018
van VIP, GreenLion Bus
★★★★★
great driver: didn't honk 1 time the whole trip from sapa to hanoi!! picked us up at hotel exactly on time, avoided the dog on the highway & all other dangers along the winding roads just outside sapa. very save driver, made good time & put us right in front of the hotel in hanoi!
Aug 3, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Toilet can be cleaner
Aug 3, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Train was to schedule and everything was good. The only issue I had was that someone was smoking in the cabin next to ours or the next one over. But it felt like they were smoking right beside me because the smell was so strong, so it was a little hard to sleep while that was happening. It would be nice if there was a designated non-smoking coach car to guarantee that this wouldn’t happen.
Aug 2, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
It was what I expected. The rooms and beds were clean and relatively comfortable. The journey is a bit shaky and jolting due to the tracks but was to be expected and overall I would do it again. I managed to sleep most of the night.
Aug 2, 2018
train #SP4 VIP Sleeper, King Express
★★★★★
Trip was great! Cabin was clean and roomy. Service was great. Would recommend the King Express Train.
Aug 1, 2018
van VIP, Grouptour
★★★★★
Comfortable and easy travel between sapa and Hanoi - driver was excellent - not too many hairy moments lol
Aug 1, 2018
train #SP4 VIP Sleeper, King Express
★★★★☆
Viaggio confortevole
Aug 1, 2018
train #SP2 VIP Sleeper 4x, Livitrans Express
★★★☆☆
The cabin was clean, but the other passengers stole our refreshments. We were blamed for it and were forced to give up the water we'd bought the day before. I was afraid we'd get kicked off the train! The staff was very rude after that exchange, and the people with whom we were sharing a berth were as well. Alao, the bathroom was disgusting as some of the "water" had sloshed out during the trip. We had to walk over the staff sleeping on the floor. Shouldn't they get beds, for goodness' sake?! Oh well. I wasn't expecting the Ritz, but come on...
Jul 31, 2018
bus VIP Sleeper 41, Grouptour
★★★★★
This sleeping bus is one of the best bus I have ever seen. Staff were good as well.
Jul 29, 2018
van VIP, Grouptour
★★★★★
The car is great. The driver drives smoothly and politely.
Jul 29, 2018
train #SP4 VIP Sleeper 4x, Violette Express Train
★★★☆☆
The train conducter wouldn’t let us board the train. He said we didn’t have the right tickets. He sent us away, he wanted us to go buy or get other tickets. Luckily we met someone at the train station who could help us. (nobody werking in the train station spoke any English) She said the Violette Train Express always has this same kind of trouble because they have another sort of tickets then the other train services.
Jul 29, 2018
bus VIP, Sapa Express
★★★★★
Everything was great
Jul 27, 2018
van VIP, GreenLion Bus
★★★★☆
Good and comfortable trip. Only driver thinks he is lewis hamilton
Jul 26, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★☆☆☆
weak airconditioning , sheets and toilet a bit dirty. Free drinks and little snack.
Jul 25, 2018
bus VIP, Sapa Express
★★★★★
The bus was very good and Royal (for lengt), very nice service and has WiFi! I would recommend it! In reality the bus is bigger than the pictures on the website
Jul 23, 2018
bus VIP, Sapa Express
★★★★☆
The was using his phone will driving
Jul 19, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★☆☆☆
Incredibly loud, the speaker in the cabin kept cracking, the ‘VIP’ experience was less than comfortable and not worth the price. Very disappointed!
Jul 19, 2018
train #SP2 VIP Sleeper 4x, Pumpkin Express
★★★☆☆
The airco was to cold to sleep en not comfortabele , Coffe and thee should be free available .
Jul 18, 2018
bus VIP, Sapa Express
★★★★★
Excellent service Nice seats!
Jul 18, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★☆☆
Train was very noisy so difficult to sleep!
Jul 17, 2018
bus VIP Sleeper 41, Grouptour
★★★☆☆
The bus is quite comfy if you are not very tall person. They don't let you have any food inside. We used it to go to Sapa and then back to Hanoi. On the way back there was no WC on the bus even though there was supposed to be one. They stopped only once to let us use the toilet and then we were supposed be in the bus for more than 4h without stopping or WC. For the price the bus is not bad but the service is not the best.
Jul 17, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★★☆☆
Very bad English from train staff and airco is freezing cold
Jul 16, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Good beds, much more comfortabel than the beds a couple of days before to Lao Cai. Now we had an extra matress, just like described in the reservation. We were lucky to be the only 2 people in the coupe.
Jul 13, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
The bed and room were clean. The toilet stunk. Service very good.
Jul 12, 2018
bus VIP Sleeper 41, Grouptour
★★☆☆☆
The driver was blasting Vietnamese music from 10pm to 3am when we arrived, so there wasn't much sleeping going on in the bus. The lights were also turned on and off randomly, which didn't help.
Jul 11, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★★
Extremely smooth and comfy bed. Bathroom was smelly but sinks (outside the toilet room) were clean. Staff were all friendly. Very smooth! Would take overnight train again
Jul 10, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★★★
Time, cleaning. Perfect
Jul 10, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★★
Slept the whole trip till being woken up by coffee :)
Jul 8, 2018
train #SP4 VIP Sleeper 4x, King Express
★★★☆☆
The trip was wobbly, the beds are quite hard and only 180 cm in length. Not very comfortable if you're 192 cm long. The good thing is that the nighttrain saves time so you can see more of Vietnam during the day.
Jul 3, 2018
train #SP2 VIP Sleeper, Orient Express
★★★★☆
Good trip, on time, had a good sleep!
Jul 3, 2018
train #SP2 VIP Sleeper, Pumpkin Express
★★★☆☆
We booked a 1st class from Lao Cai to Hanoi with only 2 beds but was given a 4 beds. The air con was not cold at all so we make noise to the train station master. At the end they changed us back to another 4 beds. We are very disappointed as we paid so much for 1st class but get 2nd class bed.
12Go response:
Dear Lee Kim Leng, Thank you for the rating and the review! For all private train services in Vietnam there is no difference in the quality of bed between 2 person cabins and 4 person cabins. In the 2 berth VIP Sleeper the upper beds are supposed to be folded up and that is the only difference. We understand your frustrations and concerns regarding this service. Please accept our sincere apologies for this less satisfying experience you had with the operator. You may rest assured knowing that we will pass these concerns and issues on to the management of the operator. We are hopeful that the matter will be investigated and improvements implemented. We are sorry for the inconveniences and hope that you will use our services again. Best regards, Spencer Tiesse, 12Go Business Development Team [Support case #513120](https://12go.asia/en/support-case?token=UzYzMHl2TE15cy8wQzNHdDhnM3hMUGZNTE0rTUN2WTA4OHd0eUlnMEtpNU5jZy9MQ1hSUHlmSEo5U3RMQ3ZheURBOHRjUGIxOFBKSWNjMHA5UXNMYy9hTnlQRHdkZkhMaWNyTGNVbDJ0TFVGQUE9PQ,,)
Jul 3, 2018
train #SP4 VIP Sleeper, Vietnam Railways
★★★★☆
Everything ok
Jul 2, 2018
train #SP2 VIP Sleeper, Vietnam Railways
★★☆☆☆
Power outlet didn't work. Train carriage noise was very loud. Cockroach in room.
Jul 1, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★☆☆
the train was clean and good but the rail is so shaky and bumpy
Jun 30, 2018
train #SP4 VIP Sleeper, Sapaly Express
★★★★☆
Esta bien para dormir, no hay ruido y los trabajadores son amables. La unica pega: que habian cucarachas, vimos como 4-5 y seguro que habian mas; aunque bueno, es lo normal en toda la ciudad de vietnam. Por lo demas todo bien!
Jun 27, 2018
van VIP, Grouptour
★★★★★
very good organised
Jun 26, 2018
bus VIP, Sapa Express
★★★★★
Viaggio perfetto e confortevole. Puntualità, professionali
Jun 22, 2018
bus VIP, Sapa Express
★★★★★
Great bus. Nice host. Excellent Seats
Jun 19, 2018
van VIP, Grouptour
★★★★★
Fast, Efficient, Reliable, Great Driver. Highly recommend this service
Jun 17, 2018
train #SP4 VIP Sleeper 4x, Sapaly Express
★★★★☆
Train cabin clean. Water, toothbrush and slippers provided. Bunk was comfortable and the covers were perfect
Jun 3, 2018
bus VIP Sleeper 41, Sapa Express
★★★★☆
Great way to see the country, very comfortable!
May 31, 2018
bus VIP, Sapa Express
★★★★★
Excellent service and highly satisfying.

Popular routes in Vietnam