CC
Charlotte COvernight VIP cabin was clean, as were the toilets. Bed was hard but then expected it on a train! Good VFM. Only marked down as WiFi not available. Staff were lovely. Defo recommend.
Hanoi to Lao Cai, Train VIP Cabin with double bed, Damitrans, Aug 11, 2025
MS
Marilou SI traveled from Hanoi to Sapa Lao Cai on August 8, 2025, and overall, the experience was good. The vehicle was clean and comfortable, and the operator arrived on time. Communication through WeChat was prompt and helpful, which made coordination easier.
However, there were areas for improvement. No one assisted us with our bags upon boarding or arrival, which was a bit inconvenient. I also wasn’t informed beforehand that the comfort room available was for public use rather than private. Additionally, there was no clear confirmation if a car transfer from the train station to the hotel was included in our booking, which caused some uncertainty.
A small but nice touch that could enhance the experience would be to include a morning coffee or hot chocolate in the package. Overall, it was a decent trip, but with a few adjustments, it could be even better.
Hanoi to Lao Cai, Train #SP3 Suite Queen Cabin, Chapa Express, Aug 11, 2025
JV
Jo VThe train was nice but old and it was very hot at night. The beds were ok and we were glad with the snacks, water, beer, banana and chips.
Hanoi to Lao Cai, Train #SP3 VIP Sleeper 4x, Laman Express, Aug 10, 2025
AA
Adriana AThe bus was not where advertised
Hanoi to Lao Cai, Train #SP3 1st Class Sleeper, Laman Express, Aug 10, 2025
NY
Nicolas Ytrain not very clean
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, Aug 9, 2025
AL
Andrea LEverything was perfect!
Hanoi to Lao Cai, Train #SP3 VIP Cabin 2x, Chapa Express, Aug 8, 2025
AH
Antony HWe left a cap and sunglasses on the shuttle bus but nobody found them
Hanoi to Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Aug 8, 2025
NB
Nicola BThe train was extremely noisy and we didn't sleep.
Hanoi to Lao Cai, Train Cabin 4x, Damitrans, Aug 6, 2025
AM
Anna MVery heavy airconditioning, no helpful staff to solve it, no english speakung. Poor sleep as a result.
Hanoi to Lao Cai, Train #SP7 Deluxe Cabin 4x, Fanxipan Express, Aug 5, 2025
SB
Saskia BWe traveled by night train from Hanoi to Sapa and were surprised by the good service and the train itself. The coupe looked great, electricity, blankets and pillows, airconditioning and snacks were available.
Hanoi to Lao Cai, Train #SP7 VIP Sleeper 4x, NewLivitrans Express, Jul 31, 2025