SA
Shira AThe friend of the driver was trying to touch me and after I told him to go he came back in the middle of the drive and opened my curtains.
They also ripped my bag and the bathroom were locked and the charger didn’t work.
Really the worst drive I’ve ever had.
Hanoi to Hoi An, Bus VIP Cabin 20, Sapa Discovery Travel, Mar 9, 2026
SS
Stefan SG8 Sapa discovery travel is outdoing themselves. Sleeper cabin was clean, I was sleeping 10hrs straight on the 17hrs ride on the upper cabin on the last row. I read many people are complaining about it but as said, 10hrs straight sleeping. It should be mentioned that this cabin felt a bit shorter than one I was using before (upper cabin but in the middle). I'm 173 so for any taller, the last row might be not as comfortable. the bus had 1hr delay but all clients were informed already 5/6 hrs before departure about the delay due to traffic and that we can come later to the pickup spot overall, since my first experience with this operator, I am trying to only drive with them.
Hanoi to Hoi An, Bus Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Mar 5, 2026
TA
Terri-lynn AThe sleeper bus was in fact very comfortable and clean. The driver was nice and responsible. These are reasons for the 5 star rating. However, I got very motion sick, something I hadn’t considered. If you use this service be sure to take something for motion sickness before you board.
Hanoi to Hoi An, Bus Lower Single Cabin, HK Buslines, Feb 13, 2026
SJ
Shellie JGood service for the price
Hanoi to Hoi An, Bus VIP 32 Sleeper, King Express Bus, Feb 8, 2026
MC
Marta CThere was small beds, very engine noise. USB ports didn’t run, we couldn’t charge any mobile.
Expensive
Hanoi to Hoi An, Bus VIP Luxury 24, Tuan Trinh, Jan 28, 2026
MT
Mark TThe bus left 30 mins earlier than the scheduled which is good though we arrived exactly on time. There was alot of stops but the cabin is simply comfortable I had a good sleep the driver was also good and helpful.
Hanoi to Hoi An, Bus Cabin 22, Camel Transport, Jan 17, 2026
BS
Bao STerrible ride. The driver was very Loud and the journey was very chaotic. With 1.5h delay!!!! People over 1.75 m will have problems in the bed. There is not enough space.
Hanoi to Hoi An, Bus VIP 22, An Phu Hoi An Travel, Jan 3, 2026
FH
Freya HIt wasn’t as bad as other people said tbh but keep in mind I booked the VIP 20 cabin. Bus was bumpy but clean. The main issue was the poor organisation at the end I was told to get off the bus an hour from my destination and after asking through google translate where the next bus was they just told me to go get a taxi, given I had paid for a bus to my destination I wasn’t keen on this idea and called the company who after a few phone calls answered and arranged a car to collect me. Overall it was okay but for someone less confident I think it would have been traumatising being left at 6am at a random bus depot.
Hanoi to Hoi An, Bus VIP Cabin 20, Sapa Discovery Travel, Dec 13, 2025
JA
Joseph ALeft 1 hr late. We upgraded to get better beds on two row bus. We were transferred to a cheaper bus for last 4 hrs. I was forced to be in the middle isle with no window in much smaller seats. Not what I paid for
Hanoi to Hoi An, Bus Single Cabin, King Express Bus, Dec 10, 2025
TP
Tessa POverall was good! The trip was 16.5 hours, not 15 hours. And the seats could’ve been a little cleaner. There were some hairs on my seat and the ceiling was dirty. The tv did not work but I think it’s because the remote batteries needed changed.
Hanoi to Hoi An, Bus Single Cabin, HK Buslines, Nov 30, 2025
